HP 14 Laptop (Model 14-dq0010nr) User Manual

1. Pengenalan

The HP 14 Laptop (Model 14-dq0010nr) is a portable computing device designed for productivity and entertainment. It features a thin and light design, a 14-inch micro-edge HD display, and is powered by an Intel Celeron N4020 processor. This manual provides essential information for operating and maintaining your laptop.

2. Apa yang ada di dalam Kotak

• HP Laptop 14-dq0010nr
• 3-cell, 41 Wh Li-ion Battery (integrated)
• 45 W Smart AC Power Adapter

3. Persediaan

3.1 Hidupkan Kuasa Awal

1. Buka bungkusan komputer riba dan semua aksesori dari kotak.
2. Sambungkan penyesuai kuasa ke port pengecasan komputer riba dan kemudian ke alur keluar kuasa.
3. Open the laptop lid. The laptop may power on automatically. If not, press the power button located on the keyboard deck.
4. Follow the on-screen instructions to complete the Windows 11 Home setup. This includes selecting your region, connecting to a Wi-Fi network, and creating a user account.

3.2 Mengecas Bateri

For optimal performance, ensure the laptop is fully charged before its first use. The HP 14 Laptop supports HP Fast Charge technology, allowing it to charge approximately 50% in 45 minutes when powered off.

4. Arahan Operasi

4.1 Pengurusan Kuasa

• Hidupkan kuasa: Tekan butang kuasa.
• Mod tidur: Tutup penutup atau tekan butang kuasa sebentar.
• Tutup: Click the Start button, then Power, and select Shut down.
• Mulakan semula: Click the Start button, then Power, and select Restart.

4.2 Paparan

The laptop features a 14-inch HD (1366 x 768) micro-edge display. This design maximizes the screen area for an immersive viewing experience. While the display is HD, the integrated Intel UHD Graphics 600 supports 4K content output to compatible external displays.

4.3 Papan Kekunci dan Pad Sentuh

The full-size keyboard provides a comfortable typing experience. The precision touchpad supports multi-touch gestures for intuitive navigation and enhanced productivity.

4.4 Pelabuhan dan Ketersambungan

The HP 14 Laptop offers various ports for connecting peripherals and external devices:

• USB ports (specific types and quantity may vary, refer to physical device)
• HDMI port for external display connection
• Bicu kombinasi fon kepala/mikrofon
• SD card reader (if available)

For wireless connectivity, the laptop supports Wi-Fi 5 (802.11ac) and Bluetooth 4.2.

4.5 Operating System and Software

The laptop comes pre-installed with Windows 11 Home in S mode. This mode offers fast boot times, increased responsiveness, and enhanced security by exclusively running apps from the Microsoft Store. A 1-year subscription to Microsoft 365, including Word, Excel, and PowerPoint, is included.

4.6 Kamera dan Audio

The laptop is equipped with an HP True Vision 720p HD camera for video calls and HD Audio with stereo speakers for clear sound.

5. Penyelenggaraan

5.1 Penjagaan Am

• Keep the laptop in a clean, dry environment.
• Elakkan daripada mendedahkan komputer riba kepada suhu yang melampau atau cahaya matahari langsung.
• Jangan letakkan benda berat pada komputer riba.

5.2 Pembersihan

• Gunakan kain lembut dan tidak berbulu untuk membersihkan skrin dan bahagian luar.
• Untuk calitan degil, sedikit dampen kain dengan air atau pembersih skrin.
• Elakkan menggunakan bahan kimia yang keras atau bahan yang melelas.

5.3 Kemas Kini Perisian

Regularly check for and install Windows updates to ensure your system has the latest security patches and performance improvements. You can find updates in the Windows Settings.

6. Penyelesaian masalah

If you encounter issues with your HP 14 Laptop, consider the following basic troubleshooting steps:

• Tiada Kuasa: Pastikan penyesuai kuasa disambungkan dengan selamat pada kedua-dua komputer riba dan salur keluar kuasa yang berfungsi. Cuba kedai lain.
• Isu Skrin: If the screen is blank, try pressing the power button or any key to wake it from sleep. If the issue persists, restart the laptop.
• Prestasi Perlahan: Close unnecessary applications, check for available storage space, and ensure your operating system is up to date.
• Masalah Ketersambungan: For Wi-Fi issues, try restarting your router and the laptop. For Bluetooth, ensure the device you are trying to connect is in pairing mode.

For more advanced troubleshooting, refer to the HP support webtapak atau hubungi perkhidmatan pelanggan.

7. Spesifikasi

8. Waranti dan Sokongan

Your HP 14 Laptop comes with a 1-year limited hardware warranty. For warranty claims, technical support, or additional information, please visit the official HP support website or contact HP customer service.

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