1. Pengenalan
The Square Register is a fully integrated point-of-sale (POS) system designed to streamline your business operations. It combines payments, software, and hardware into one device, eliminating the need for separate tablets or applications. This manual provides essential information for setting up, operating, and maintaining your Square Register.
Image 1.1: Square Register in a typical business environment, demonstrating its compact design and dual-screen functionality.
2. Kandungan Pakej
Sahkan bahawa semua item terdapat dalam pakej:
- Square Register (Seller Display)
- Paparan Pelanggan
- Kabel Penyesuai Kuasa
- Penyesuai Kuasa
- Hab
3. Panduan Persediaan
Follow these steps to set up your Square Register:
- Buka Pembungkusan Komponen: Keluarkan semua item dari bungkusan dengan berhati-hati.
- Sambungkan Paparan: Connect the customer display to the main Square Register unit. Ensure the connection is secure.
- Sambungkan Kuasa: Plug the power adapter cable into the Square Register and then connect the power adapter to a wall outlet.
- Hidupkan kuasa: Press the power button to turn on the Square Register.
- Sambungan Rangkaian: Follow the on-screen prompts to connect your Square Register to your Wi-Fi network. An Ethernet connection is also available via the hub for a more stable connection.
- Peranti Periferal Pilihan: If using optional accessories such as cash drawers, receipt printers, order ticket printers, or barcode scanners, connect them to the provided hub.
Image 3.1: The Square Register showing the main seller display and the separate customer display unit, ready for connection.
4. Operasi Asas
4.1 Processing Sales
The seller display allows you to effortlessly ring up customers, manage items, and track sales in real-time. The customer display shows customers their purchases and facilitates payment and tipping.
4.2 Accepting Payments
The Square Register supports various payment methods:
- EMV Chip Cards: Insert the card into the slot on the customer display.
- Pembayaran NFC: Tap compatible devices (e.g., Apple Pay, Android Pay) or contactless cards on the customer display.
- Magstripe Cards: Swipe the card through the designated slot on the customer display.
Funds from transactions are typically deposited into your bank account as early as the next business day.
Image 4.1: A customer tapping a credit card on the Square Register's customer-facing screen to complete a transaction.
Image 4.2: A customer using a smartphone for a contactless payment on the Square Register.
Image 4.3: A customer inserting an EMV chip card into the Square Register for payment.
4.3 Mod Luar Talian
The Square Register features an Offline Mode, allowing you to continue taking payments even if your Wi-Fi connection is temporarily unavailable. Transactions processed offline will sync once connectivity is restored.
5. Penyelenggaraan dan Penjagaan
To ensure the longevity and optimal performance of your Square Register:
- Pembersihan: Use a soft, lint-free cloth to clean the screens and exterior surfaces. Avoid abrasive cleaners or solvents.
- Kemas Kini Perisian: The point-of-sale software is constantly improving. Ensure your device is connected to the internet regularly to receive and install the latest updates for enhanced features and security.
- Keadaan Persekitaran: Kendalikan peranti dalam julat suhu dan kelembapan yang disyorkan untuk mengelakkan kerosakan.
6. Penyelesaian masalah
If you encounter issues with your Square Register, consider the following:
- Peranti Tidak Dihidupkan: Pastikan penyesuai kuasa disambungkan dengan selamat pada kedua-dua peranti dan salur keluar kuasa yang berfungsi.
- Isu Ketersambungan: Verify your Wi-Fi connection. If using Ethernet, check the cable connection to the hub and your network router. Restarting the device and your router can often resolve temporary network problems.
- Payment Processing Errors: Check for error messages on the screen. Ensure cards are inserted, tapped, or swiped correctly. Verify that your internet connection is stable.
- Periferi Tidak Berfungsi: Ensure optional accessories (e.g., printers, scanners) are correctly connected to the hub and powered on.
Untuk bantuan lanjut, rujuk maklumat sokongan dalam Bahagian 8.
7. Spesifikasi Produk
| Ciri | Perincian |
|---|---|
| Nombor Model | A-SKU-0665 |
| Dimensi Pakej | 17.3 x 16.5 x 9.1 inci |
| Berat Barang | 5.9 paun |
| Bateri | 2 bateri Lithium Metal (termasuk) |
| Pengeluar | SQUARE INC. |
| ASIN | B0934HRMV1 |
| Pertama Tersedia | 22 Mei 2021 |
Image 7.1: Physical dimensions of the Square Register.
8. Maklumat Waranti dan Sokongan
8.1 Waranti
The Square Register comes with a Waranti terhad 2 tahun. Waranti ini melindungi kecacatan pada bahan dan mutu kerja di bawah penggunaan biasa. Sila simpan bukti pembelian anda untuk tuntutan waranti.
8.2 Sokongan Pelanggan
For technical assistance, troubleshooting, or warranty inquiries, please contact Square customer support. Expert phone support is available to help you with any issues.
You can find the most up-to-date contact information and support resources on the official Square webtapak: squareup.com/help
Additionally, the Square Register offers protection from eligible chargebacks.
