1. Pengenalan
Thank you for choosing the Candy Smart CSTG 28TE/1-11 Top-loader Washing Machine. This appliance is designed to provide efficient and convenient laundry care with its advanced features and smart connectivity. This manual provides essential information for the safe and effective use, installation, maintenance, and troubleshooting of your new washing machine. Please read it thoroughly before first use and keep it for future reference.

Imej 1.1: Depan view of the Candy Smart CSTG 28TE/1-11 Top-loader Washing Machine.
2. Maklumat Keselamatan
Sentiasa ikuti langkah berjaga-jaga keselamatan asas apabila menggunakan peralatan elektrik untuk mengurangkan risiko kebakaran, renjatan elektrik atau kecederaan kepada orang.
- Pastikan perkakas dibumikan dengan betul.
- Jangan kendalikan mesin basuh jika kord kuasa atau palam rosak.
- Jauhkan kanak-kanak dan haiwan peliharaan dari perkakas semasa operasi.
- Do not wash items that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances.
- Sentiasa cabut plag perkakas sebelum membersihkan atau melakukan penyelenggaraan.
- Jangan cuba membaiki atau menggantikan mana-mana bahagian perkakas melainkan disyorkan secara khusus dalam manual ini.
3. Apa yang ada di dalam Kotak
Upon unpacking your Candy Smart CSTG 28TE/1-11 Washing Machine, please ensure all components are present and undamaged:
- Candy Smart CSTG 28TE/1-11 Washing Machine Unit
- Manual Pengguna (dokumen ini)
- Hos Masuk Air
- Drain Hose (pre-attached)
- Transport Bolt Caps
If any items are missing or damaged, please contact your retailer or Candy customer service immediately.
4. Persediaan dan Pemasangan
The Candy Smart CSTG 28TE/1-11 is a freestanding top-loader washing machine. Proper installation is crucial for its performance and longevity.
4.1 Membongkar dan Meletakkan Kedudukan
- Keluarkan semua bahan pembungkusan, termasuk alas polistirena dan sebarang filem pelindung.
- Carefully remove the transport bolts located at the rear of the machine. Keep them for future transport if needed.
- Letakkan mesin basuh di atas lantai yang kukuh dan rata. Pastikan terdapat ruang yang mencukupi di sekeliling perkakas untuk pengudaraan dan akses.
4.2 Dimensi
The compact design of this washing machine allows for flexible placement. Refer to the dimensions below:
- Lebar: 41 cm
- Kedalaman: 60 cm
- Tinggi: 86 cm

Image 4.1: Product dimensions (Height: 86cm, Depth: 60cm, Width: 41cm).
4.3 Sambungan Air dan Elektrik
- Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure a tight seal to prevent leaks.
- Position the drain hose into a suitable drain pipe or sink, ensuring it is securely fixed and not kinked.
- Plug the power cord into a properly grounded electrical outlet (230V).
5. Arahan Operasi
Your Candy Smart CSTG 28TE/1-11 washing machine offers a range of features designed for optimal washing performance and user convenience.
5.1 Panel Kawalan Selesaiview

Image 5.1: Close-up of the washing machine's control panel, featuring a digital display and rotary dial.
The control panel features a rotary dial for program selection, touch-sensitive buttons for options, and a digital display for cycle information.
5.2 Ciri-ciri Utama
- Kesambungan NFC: Connect your smartphone to the washing machine using NFC technology and the simply-Fi app to access additional content and control functions.
- KG-Detector: The machine automatically weighs your laundry and adjusts the water and energy consumption accordingly, optimizing efficiency and reducing waste.
- MIX POWER SYSTEM+: This technology allows for effective washing at lower temperatures, saving energy while achieving excellent cleaning results comparable to higher temperatures.
- Kitaran Pantas: Choose from several fast wash cycles (e.g., 14, 30, 44, and 59 minutes) for maximum effectiveness when you're short on time.
- Mula Tertunda: Program the washing cycle to start up to 24 hours later, allowing you to take advantage of off-peak electricity rates or have laundry ready when you need it.
- Smart Check-up: Use the simply-Fi app to monitor the status of your appliance and receive practical advice for troubleshooting minor issues. This feature helps extend the lifespan of your washing machine.
- Smart Cycles: Download additional programs via the simply-Fi app to find the best cycle for specific types of clothing or your lifestyle.
- Sentuhan Pintar: Candy's proximity connectivity technology allows you to enrich your washing machine with extra functions, helpful tips, and direct troubleshooting support from your smartphone.
- Sentuhan Lembut: The innovative braking system and ergonomic design of the drum ensure a smoother and easier opening of the top lid.
6. Program Mencuci
The washing machine offers a variety of programs tailored for different fabric types and levels of dirt. Select the appropriate program using the rotary dial on the control panel.
6.1 Standard Programs
The appliance comes with 4 standard programs. Consult the program guide in the full manual (available via the simply-Fi app) for detailed information on temperature, spin speed, and duration for each program.
6.2 Cycle Options
In addition to standard programs, specific cycle options like 'Wool' are available to ensure gentle care for delicate items.
7. Penyelenggaraan dan Penjagaan
Penyelenggaraan tetap memastikan jangka hayat dan prestasi optimum mesin basuh anda.
- Membersihkan Bahagian Luar: Lap permukaan luar dengan lembut, damp kain. Jangan gunakan pembersih atau pelarut yang melelas.
- Membersihkan Dispenser Detergen: Keluarkan dan bersihkan laci dispenser detergen secara berkala untuk mengelakkan pembentukan sisa.
- Membersihkan Penapis: Regularly check and clean the pump filter to remove lint and small objects that may have accumulated.
- Pembersihan Drum: Run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) periodically to clean the drum and internal components.
- Pengedap Pintu: Wipe the door seal after each wash to prevent mold and mildew buildup.
8. Penyelesaian masalah
Before contacting customer service, refer to the following common issues and their solutions. For more detailed troubleshooting, use the Smart Check-up function via the simply-Fi app.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Mesin tidak bermula | Tiada kuasa; Pintu tidak ditutup dengan betul; Program tidak dipilih. | Check power supply; Ensure door is securely closed; Select a program and press start. |
| Air tidak mengisi | Paip air ditutup; Hos masuk tertekuk; Tekanan air terlalu rendah. | paip air terbuka; Luruskan hos; Periksa bekalan air. |
| Mesin tidak kering | Hos longkang bengkok atau tersumbat; Penapis pam tersumbat. | Straighten or clear hose; Clean pump filter. |
| Getaran / bunyi yang berlebihan | Bolt pengangkutan tidak ditanggalkan; Mesin tidak tahap; Beban tidak sekata. | Tanggalkan bolt pengangkutan; Laraskan kaki meratakan; Agihkan semula cucian. |
9. Spesifikasi
Detailed technical specifications for the Candy Smart CSTG 28TE/1-11 Washing Machine:
| Spesifikasi | Nilai |
|---|---|
| Pengeluar | gula-gula |
| Pengecam Model | CSTG 28TE/1-11 |
| Dimensi Produk (W x D x H) | 41 x 60 x 86 cm |
| Berat badan | 57 Kilogram |
| Kapasiti | 8 Kilogram |
| Kelajuan Putaran Maksimum | 1200 Revolusi setiap Minit |
| Jenis Pemasangan | Freestanding |
| Ciri Khas | Smart Connectivity (NFC) |
| warna | putih |
| Jenis Kawalan | Sentuh |
| Bilangan Program Standard | 4 |
| Pembukaan Pintu | Top-loader |
| Voltage | 230 Volt |
| bahan | Keluli Tahan Karat |
| Pilihan Kitaran | bulu |

Image 9.1: Energy efficiency label (Class F) for the Candy Smart CSTG 28TE/1-11.
For more detailed energy information, visit the Pangkalan data EPREL.
10. Waranti dan Sokongan
10.1 Maklumat Waranti
This Candy Smart CSTG 28TE/1-11 Washing Machine comes with a minimum manufacturer's guarantee of 24 bulan from the date of purchase. Please retain your proof of purchase for warranty claims. The warranty covers manufacturing defects under normal use conditions. It does not cover damage caused by improper installation, misuse, neglect, or unauthorized repairs.
10.2 Sokongan Pelanggan
For technical assistance, spare parts, or to schedule a service appointment, please contact Candy customer support. You can find more information and contact details on the official Candy webtapak:
When contacting support, please have your product model number (CSTG 28TE/1-11) and serial number (if applicable) ready.





