1. Pengenalan
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Candy Smart Pro CSOW4965 TWE/1-S washer dryer. Please read these instructions carefully before using the appliance and keep them for future reference. Proper use and care will ensure optimal performance and extend the lifespan of your appliance.
2. Maklumat Keselamatan
Sentiasa patuhi garis panduan keselamatan berikut untuk mengelakkan kecederaan diri atau kerosakan pada perkakas.
2.1 Keselamatan Am
- Perkakas ini boleh digunakan oleh kanak-kanak berumur 8 tahun ke atas dan orang yang kurang keupayaan fizikal, deria atau mental atau kurang pengalaman dan pengetahuan jika mereka telah diberi penyeliaan atau arahan mengenai penggunaan perkakas dengan cara yang selamat dan memahami bahaya yang terlibat .
- Kanak-kanak harus diawasi untuk memastikan bahawa mereka tidak bermain dengan perkakas.
- Pembersihan dan penyelenggaraan pengguna tidak boleh dibuat oleh kanak-kanak tanpa pengawasan.
- Do not allow children to play with the appliance or climb inside the drum.
- Jauhkan bahan pembungkusan daripada kanak-kanak.
2.2 Keselamatan Elektrik
- Pastikan perkakas disambungkan ke soket elektrik yang dibumikan dengan betul.
- Jangan gunakan kord sambungan atau berbilang penyesuai.
- Jika kord kuasa rosak, ia mesti diganti oleh pengilang, ejen servisnya, atau orang yang berkelayakan yang serupa untuk mengelakkan bahaya.
2.3 Keselamatan Air
- Pastikan hos masuk dan saliran air disambungkan dengan kukuh untuk mengelakkan kebocoran.
- Jangan kendalikan perkakas jika terdapat kebocoran air yang ketara.
3. Pemasangan dan Persediaan
Proper installation is crucial for the performance and safety of your washer dryer.
3.1 Membongkar dan Mengangkut Bolt
Before using the appliance, remove all transport bolts located at the rear of the machine. These bolts secure the drum during transit and must be removed to prevent damage during operation. Keep the bolts for future transport if needed.
3.2 Kedudukan
Place the washer dryer on a firm, level surface. Adjust the leveling feet to ensure the appliance is stable and does not wobble. Proper leveling reduces vibration and noise during operation.

Image: The dimensions of the Candy Smart Pro CSOW4965 TWE/1-S washer dryer are 85 cm (height), 60 cm (width), and 58 cm (depth). Ensure adequate space for installation and ventilation.
3.3 Sambungan Air
Connect the water inlet hose to a cold water tap with a 3/4-inch thread. Ensure the connection is tight to prevent leaks. Position the drain hose into a suitable drain pipe or sink, ensuring it is securely fixed and allows for proper drainage.
3.4 Sambungan Elektrik
Plug the appliance into a grounded electrical outlet. The voltage and frequency must match the specifications on the appliance's rating plate.
3.5 Penggunaan Awal
Sebelum cucian pertama, jalankan kitaran pendek tanpa pakaian dan detergen untuk membersihkan dram dan membuang sebarang sisa pembuatan.
4. Arahan Operasi
Familiarize yourself with the control panel and available programs for optimal washing and drying results.

Image: The Candy Smart Pro CSOW4965 TWE/1-S washer dryer features a prominent control panel with a digital display and rotary knob, a large front-loading door, and a detergent dispenser drawer.
4.1 Panel Kawalan Selesaiview
The control panel consists of a program selector knob, a digital display, and touch-sensitive buttons for various functions and settings. The display shows program duration, selected options, and error codes.
4.2 Memuatkan Dobi
Open the door and load laundry into the drum. Do not overload the machine; ensure there is enough space for the clothes to tumble freely. For washing, the maximum capacity is 9 kg, and for drying, it is 6 kg.
Image: Key features of the washer dryer include a 9 kg washing capacity and 6 kg drying capacity, 7 rapid wash programs for quick cycles, and Wi-Fi connectivity for smart control.
4.3 Dispenser Detergen
Pull out the detergent drawer. Add appropriate amounts of detergent to the main wash compartment, fabric softener to the softener compartment, and pre-wash detergent (if applicable) to the pre-wash compartment. Refer to detergent packaging for dosage recommendations.
4.4 Pemilihan Program
Turn the program selector knob to choose the desired wash or dry program. The appliance offers 15 wash cycles and 6 dry cycles, including 7 rapid programs for quick washing. The digital display will show the estimated duration for the selected program.
4.5 Fungsi Khas
- Fungsi Stim: Reduces wrinkles and refreshes clothes.
- Active Motion System: Enhances washing performance by increasing detergent action.
- Kesambungan Wi-Fi: Connect the appliance to the Candy simply-Fi app for remote control, guided washing, tips, and usage statistics. This feature allows for advanced control and monitoring.
Image: The Candy simply-Fi app provides advanced user experience, offering remote control, a wide range of washing and drying programs, functions, tips, and usage statistics for your appliance.
4.6 Memulakan Kitaran
After selecting the program and any desired options, press the Start/Pause button to begin the cycle. The appliance will automatically proceed through the selected wash and/or dry phases.
4.7 Akhir Kitaran
At the end of the cycle, the appliance will signal with an audible alert and/or a message on the display. Open the door and remove the laundry promptly to prevent wrinkles and odors.
5. Penyelenggaraan dan Pembersihan
Penyelenggaraan yang kerap memastikan jangka hayat dan kecekapan mesin basuh pengering anda.
5.1 Membersihkan Bahagian Luar
Lap permukaan luar dengan lembut, damp kain. Jangan gunakan pembersih atau pelarut yang melelas.
5.2 Membersihkan Dispenser Detergen
Periodically remove the detergent drawer and rinse it under running water to remove any detergent residue. Clean the housing of the drawer with a brush.
5.3 Membersihkan Kedap Pintu
After each wash, wipe the rubber door seal to remove any lint, dirt, or moisture. This prevents mold growth and unpleasant odors.
5.4 Membersihkan Penapis
Locate the filter at the bottom front of the appliance. Place a shallow container underneath to catch any residual water. Unscrew the filter cover and carefully remove the filter. Clean any lint or debris from the filter and its housing. Reinsert and tighten the filter cover.
5.5 Penyahkelasan
Depending on water hardness in your area, periodic descaling may be necessary. Use a suitable descaling product designed for washing machines and follow the product's instructions.
5.6 Penyimpanan Musim Sejuk
If the appliance is to be stored in an unheated area during winter, drain all water from the hoses and pump to prevent freezing and damage.
6. Penyelesaian masalah
Sebelum menghubungi perkhidmatan pelanggan, cuba penyelesaian berikut untuk masalah biasa.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Perkakas tidak dimulakan | Tiada bekalan kuasa; Pintu tidak ditutup dengan betul; Program tidak dipilih. | Periksa palam kuasa dan fius; Pastikan pintu tertutup rapat; Pilih program dan tekan Mula. |
| Getaran / bunyi yang berlebihan | Transport bolts not removed; Appliance not level; Uneven laundry load. | Remove transport bolts; Adjust leveling feet; Redistribute laundry in the drum. |
| Hasil pencucian buruk | Dos detergen salah; Lebihan muatan; Program salah dipilih. | Adjust detergent amount; Reduce laundry load; Select appropriate program for fabric type. |
| Cucian tidak kering dengan betul | Overloading for drying; Lint filter clogged; Incorrect drying program. | Reduce laundry load for drying; Clean the lint filter; Select a suitable drying program. |
| Air bocor | Loose hose connections; Detergent drawer overflow. | Tighten water inlet/drain hoses; Do not overfill detergent drawer. |
If the problem persists after trying these solutions, please refer to the full user manual or contact Candy customer support.
7. Spesifikasi
Key technical specifications for the Candy Smart Pro CSOW4965 TWE/1-S washer dryer.
| Spesifikasi | Nilai |
|---|---|
| Nombor Model | CSOW4965 TWE/1-S (31010442) |
| Kapasiti Mencuci | 9 kg |
| Kapasiti Pengeringan | 6 kg |
| Kelajuan Putaran Maksimum | 1400 RPM |
| Dimensi (H x W x D) | 85 x 60 x 58 cm |
| Berat badan | 67 kg |
| Kelas Kecekapan Tenaga (Cuci/Kering) | E |
| Voltage | 230 V (AC) |
| Bahan Drum | Keluli Tahan Karat |
| Bilangan Kitaran Basuh | 15 |
| Bilangan Kitaran Kering | 6 |
| Komponen yang Disertakan | Washer dryer, Power cable, Drain hose |
Image: The energy label provides detailed information on the appliance's energy consumption (66 kWh/100 cycles for wash, 377 kWh/100 cycles for wash+dry), water consumption, and noise levels. More details can be found on the Pangkalan data EPREL.
8. Waranti dan Sokongan
Your Candy Smart Pro CSOW4965 TWE/1-S washer dryer comes with a manufacturer's warranty. Please refer to the warranty card included with your purchase for specific terms and conditions. For technical assistance, spare parts, or service requests, please contact Candy customer support. Ensure you have your model number and purchase date available when contacting support.





