Wireless Security Camera User Manual

1. Produk Lebihview

The Konnek Stein QC21 is a 1080P Smart Wi-Fi PTZ (Pan/Tilt/Zoom) IP Camera designed for indoor security and monitoring. It offers crystal clear full HD video, comprehensive coverage with pan and tilt capabilities, two-way audio communication, smart motion detection, and enhanced night vision for round-the-clock protection.

Figure 1.1: Konnek Stein QC21 Wireless Security Camera (Black)

Ciri-ciri Utama:

• Resolusi HD 1080P: Provides clear and smooth live video.
• Fungsi Pan & Condongkan: 355° horizontal and 110° vertical rotation for 360° coverage.
• Audio Dua hala: Enables real-time conversation with family members or pets.
• Pengesanan Pergerakan Pintar: Sends immediate alerts to your mobile phone upon detecting movement.
• Penglihatan Malam: Equipped with 9*940nm infrared LEDs for clear vision in low-light conditions.
• Pelbagai Pilihan Storan: Supports TF Card slot and secure cloud storage.
• Multi-Device Access: Supports up to 4 devices accessing the camera simultaneously.

2. Panduan Persediaan

2.1 Kandungan Pakej

Sebelum anda mula, sila pastikan semua barang ada:

• Konnek Stein QC21 Camera
• Penyesuai Kuasa
• Skru Pemasangan dan Palam Dinding
• Manual Pengguna (dokumen ini)

2.2 Persediaan Awal

1. Hidupkan kuasa: Connect the camera to a power outlet using the provided power adapter. The camera will power on and initiate its self-check.
2. Muat turun Aplikasi: Download the "ENKLOV" app from Google Play Store (for Android devices) or Apple App Store (for iOS devices).
3. Daftar/Log Masuk: Open the ENKLOV app and register a new account or log in if you already have one.
4. Tambah Peranti: Follow the in-app instructions to add your camera. This typically involves scanning a QR code on the camera or within the app.
5. Sambungan Wi-Fi: Connect the camera to your 2.4GHz Wi-Fi network. Nota: 5G Wi-Fi networks are not supported. Ensure your mobile device is connected to the same 2.4GHz network during setup.

Figure 2.1: Multi-Terminal & Multi-User Sharing via ENKLOV App

2.3 Pemasangan

The Konnek Stein QC21 camera supports both surface mount and wall mount installations. Choose a location that provides the desired viewsudut dan berada dalam julat rangkaian Wi-Fi dan soket kuasa anda.

• Lekapan Permukaan: Place the camera on a flat surface such as a table, shelf, or cabinet. Ensure it is stable and not easily knocked over.
• Pemasangan Dinding: Use the provided mounting screws and wall plugs to securely attach the camera to a wall. Refer to the mounting template (if included) for accurate drilling.

Figure 2.2: Camera placement for 360° comprehensive monitoring

3. Operasi

3.1 Langsung View dan Kawalan Pan/Tilt

Once connected, open the ENKLOV app to view the live feed from your camera. Use the on-screen controls to pan (rotate horizontally up to 355°) and tilt (rotate vertically up to 110°) the camera lens to adjust the viewsudut ing.

Figure 3.1: Day (Full Color) vs. Night (Infrared) Vision

3.2 Audio Dua Hala

The camera features a built-in microphone and speaker, allowing for two-way communication. Tap the microphone icon in the app to speak through the camera, and listen to audio from the camera's surroundings.

Figure 3.2: Demonstrating Two-Way Audio Communication

3.3 Pengesanan Pergerakan Pintar

Enable motion detection in the app settings to receive instant notifications on your mobile phone when movement is detected. You can review recorded events directly from the ENKLOV cloud app.

Figure 3.3: Motion Detection Notification Example

3.4 Penglihatan Malam

The camera automatically switches to night vision mode when the environment dims. The infrared LEDs provide clear black and white video footage in complete darkness, acting as a deterrent against theft and ensuring continuous monitoring.

3.5 Pilihan Storan

The Konnek Stein QC21 camera supports two primary methods for video recording storage:

• Slot Kad TF: Insert a compatible TF (microSD) card into the camera's designated slot for local storage of recordings.
• Storan Awan: Utilize the secure cloud storage service offered through the ENKLOV app for remote access and backup of your video data. This option provides enhanced privacy protection through multiple security protocols and financial encryption technology.

Figure 3.4: Available Storage Methods (TF Card, Local, Cloud)

4. Penyelenggaraan

To ensure optimal performance and longevity of your Konnek Stein QC21 camera, follow these maintenance guidelines:

• Pembersihan: Gently wipe the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials that could scratch the lens or damage the finish.
• Kemas Kini Perisian: Regularly check the ENKLOV app for available firmware updates. Keeping your camera's software up-to-date ensures access to the latest features and security enhancements.
• Kitaran Kuasa: If the camera experiences minor issues, try unplugging it from the power source for a few seconds and then plugging it back in. This can often resolve temporary glitches.

5. Penyelesaian masalah

If you encounter issues with your Konnek Stein QC21 camera, please refer to the following common problems and solutions:

6. Spesifikasi

7. Sokongan Pelanggan

For any questions, technical assistance, or support regarding your Konnek Stein Wireless Security Camera, please contact our customer support team. We are committed to resolving any problems you may encounter.

You can find the after-sales email address in the instruction manual provided with your product packaging or through the ENKLOV app's support section.