Elo E931896

EloPOS 15" Point of Sale System User Manual

Model: E931896

1. Produk Lebihview

The EloPOS System is a versatile point-of-sale solution designed for commercial environments. It features a 15-inch 4:3 touchscreen display, an Intel 8th generation i3 processor, and an integrated expansion hub for connecting various peripherals. This system is built for durability and continuous public use, making it suitable for traditional POS and self-service applications.

Depan view of the EloPOS 15-inch Point of Sale System with the Elo logo on the screen.

Rajah 1: Depan view of the EloPOS System.

The system's robust design ensures reliability in demanding retail environments, providing a stable platform for your business operations.

2. Kandungan Pakej

Verify that all items listed below are included in your EloPOS system package:

  • EloPOS System Unit
  • NA Power Cord
  • Kord Kuasa EU
  • Penyesuai Kuasa - 180W
  • Cable RJ-45 to DB-9
  • Cable Cover Locking Screw
  • Panduan Pemasangan Pantas (QIG)

3. Ciri-ciri Utama

The EloPOS System is equipped with several features designed to enhance its functionality and durability:

  • Integrated Expansion Hub: The included stand features an integrated expansion hub, allowing connection of various POS peripherals such as cash drawers, printers, barcode scanners, and payment devices.
  • Windows 10 Operating System: Utilizes the reliable performance and security of Intel 8th Generation processors, integrated Trusted Platform Modules, Intel vPro, and the Windows 10 operating system.
  • Ketahanan Gred Komersial: Features a splash-proof housing and a rugged retail-hardened design, built to withstand adverse conditions common in commercial environments.
  • Kesambungan USB-C: Enables easy connection of a 1302L customer-facing display, providing touch, data, and power through a single cable (second display sold separately).
  • Elo Edge Connect: Allows seamless attachment of up to four peripherals (sold separately) to the edge of the touchscreen, including fingerprint scanners, EMV readers, barcode scanners, or MSRs.

4. Panduan Persediaan

4.1. Membongkar dan Meletakkan

Carefully remove the EloPOS system and all components from the packaging. Place the unit on a stable, flat surface, ensuring adequate ventilation around the device.

4.2. Kuasa Penyambung

  1. Connect the 180W power adapter to the power input port on the back of the EloPOS system.
  2. Connect the appropriate power cord (NA or EU) to the power adapter.
  3. Palamkan kord kuasa ke salur keluar elektrik yang dibumikan.

4.3. Menyambung Peranti

The EloPOS system features an integrated expansion hub for connecting various peripherals. Refer to the image below for port locations.

Belakang terperinci view of the EloPOS system, highlighting the integrated expansion hub with various ports for peripheral connections.

Rajah 2: Belakang view with connection hub.

  • Port USB: Connect USB devices such as keyboards, mice, barcode scanners, or payment terminals to the available USB 2.0 or USB 3.0 ports.
  • Pelabuhan Ethernet: Sambungkan kabel Ethernet untuk sambungan rangkaian.
  • Pelabuhan Bersiri: Use the RJ-45 to DB-9 cable for connecting serial devices if required.
  • Port USB-C: For connecting compatible USB-C devices, including the Elo 1302L customer-facing display.

5. Operasi

5.1. Menghidupkan/Mematikan

To power on the system, press the power button, typically located on the side or back of the display unit. To power off, use the standard Windows shutdown procedure or press and hold the power button for a few seconds.

5.2. Menggunakan Skrin Sentuh

The EloPOS system features a responsive touchscreen display. Use your finger or a compatible stylus for navigation and input. Ensure the screen is clean for optimal touch performance.

6. Penyelenggaraan

Regular maintenance helps ensure the longevity and optimal performance of your EloPOS system:

  • Membersihkan Skrin: Gunakan kain lembut yang tidak berbulu dampdicairkan dengan pembersih kaca bebas ammonia yang tidak kasar. Jangan sembur pembersih terus ke skrin.
  • Membersihkan Casing: Lap bahagian luar casing dengan lembut, damp kain. Elakkan bahan kimia yang keras atau bahan yang melelas.
  • Pengudaraan: Ensure that the ventilation openings on the system are not blocked to prevent overheating.
  • Kemas Kini Perisian: Regularly check for and install operating system and driver updates to maintain system security and performance.

7. Penyelesaian masalah

This section provides solutions to common issues you might encounter with your EloPOS system.

MasalahKemungkinan PuncaPenyelesaian
Sistem tidak dihidupkan.Power cord not connected, power adapter faulty, power outlet issue.Check power cord connections. Ensure power adapter is securely plugged in. Test the power outlet with another device.
Skrin sentuh tidak bertindak balas.Screen dirty, drivers not installed/corrupted, system frozen.Clean the screen. Restart the system. Check device manager for touchscreen driver status.
Peripheral (e.g., printer) not detected.Incorrect port, driver issue, peripheral not powered on.Ensure peripheral is powered on and connected to the correct port. Install or update peripheral drivers.
System runs slowly.Too many applications running, insufficient RAM, overheating.Close unnecessary applications. Check system resources. Ensure proper ventilation.

8. Spesifikasi Teknikal

CiriSpesifikasi
Saiz paparan skrin berdiri15 Inci
Resolusi Skrin1024x768
Resolusi Skrin Maks1366x768
Pemproses3.1 GHz core_i3 (Intel 8th Generation)
RAM4 GB DDR4
Pemacu Keras128 GB SSD
Pemproses bersama GrafikIntel HD Graphics 520
Sistem OperasiWindows 10
Bilangan USB 2.0 Port2
Bilangan USB 3.0 Port3
Nombor model itemE931896
Berat Barang11.6 paun
Dimensi Produk (LxWxH)8.71 x 14.16 x 13.37 inci
warnaHitam
Sumber KuasaAC
Voltage240 Volt

9. Maklumat Waranti

The EloPOS System is backed by Elo's standard 3-year warranty. This warranty covers defects in materials and workmanship under normal use. For detailed terms and conditions, please refer to the official Elo warranty policy document or contact Elo customer support.

10. Sokongan dan Hubungan

For further assistance, technical support, or service inquiries, please visit the official Elo website or contact their customer support. You can find more information and resources at the Kedai Elo di Amazon.

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