1. Pengenalan
This manual provides essential instructions for the installation, operation, maintenance, and troubleshooting of your VIVOTEK CC9381-HV 5MP Dome Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. The CC9381-HV is a high-performance surveillance camera designed for reliable monitoring with a 180-degree field of view and advanced imaging capabilities.
2. Maklumat Keselamatan
Patuhi langkah berjaga-jaga keselamatan berikut untuk mengelakkan kerosakan pada produk dan memastikan keselamatan pengguna:
- Ensure the power source matches the camera's requirements (AC/DC, 220V).
- Do not expose the camera to extreme temperatures outside its operating range (Upper Temperature Rating: 50 Degrees Celsius).
- Avoid direct exposure to water or moisture unless the product's IP rating specifically allows it (International Protection Rating: IP21).
- Jangan cuba membuka atau mengubah suai kamera. Rujuk semua servis kepada kakitangan yang berkelayakan.
- Mount the camera securely using appropriate hardware to prevent it from falling.
3. Kandungan Pakej
Verify that all items are present in the package. If any items are missing or damaged, contact your vendor immediately.
- VIVOTEK CC9381-HV Dome Camera
- Pemasangan Braket dan Perkakasan
- Panduan Pemasangan
- Accessory Kit (e.g., screws, anchors)
4. Persediaan
4.1 Pemasangan Fizikal
The VIVOTEK CC9381-HV camera is designed for bracket mounting. Choose a suitable location that provides the desired field of view and is within reach of power and network connections. The camera dimensions are approximately 8.5 x 7 x 3.5 inches.
- Mark the drilling points on the mounting surface using the provided template or bracket.
- Tebuk lubang pandu dan masukkan penambat dinding jika perlu.
- Pasangkan pendakap pelekap pada permukaan menggunakan skru yang disediakan.
- Pasangkan kamera pada pendakap pelekap, pastikan ia terkunci dengan kukuh di tempatnya.

Figure 1: VIVOTEK CC9381-HV Dome Camera. This image shows the compact dome design of the surveillance camera, suitable for various indoor and outdoor installations.
4.2 Sambungan Kuasa
Connect the camera to a suitable AC/DC power source. Ensure the voltage (220V) dan wattage (3600W) requirements are met to prevent damage.
4.3 Sambungan Rangkaian
The CC9381-HV supports both wired and Wi-Fi connectivity. For wired connection, connect an Ethernet cable from your network router or switch to the camera's network port. For Wi-Fi setup, refer to the camera's web interface for wireless configuration after initial wired setup.
5. Arahan Operasi
5.1 Akses dan Konfigurasi Awal
After connecting power and network, access the camera's web interface using its IP address. You may need to use a VIVOTEK utility to discover the camera's IP address on your network. Follow the on-screen prompts to set up a strong password and configure basic network settings.
5.2 Langsung View dan Rakaman
The camera provides a 180-degree field of view with a maximum webcam image resolution of 5 MP and a frame rate of 30 fps. You can view hidup footage and configure recording settings through the web interface or compatible VIVOTEK software.
- Format Tangkapan Video: Supports MJPEG and MP4 formats.
- Teknologi Cahaya Rendah: Features Night Color technology for enhanced visibility in low-light conditions.
- Jenis Makluman: Configurable for Motion Only alerts.
5.3 Alat Kawalan Jauh
The camera supports remote control, allowing you to manage settings and view footage from a distance using compatible software or mobile applications. The controller type is Iris.
6. Penyelenggaraan
Penyelenggaraan tetap memastikan prestasi optimum dan jangka hayat kamera anda.
- Pembersihan: Gently wipe the camera lens and housing with a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
- Kemas kini Firmware: Periodically check the VIVOTEK webtapak untuk kemas kini perisian tegar bagi memastikan kamera anda mempunyai ciri terkini dan penambahbaikan keselamatan.
- Pemeriksaan Alam Sekitar: Ensure the camera's environment remains within specified temperature and humidity ranges.
7. Penyelesaian masalah
If you encounter issues with your VIVOTEK CC9381-HV camera, refer to the following common problems and solutions:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Tiada penunjuk kuasa | Power cable disconnected; faulty power adapter | Check power connections; test with a known good power adapter. |
| Tidak dapat mengakses kamera melalui rangkaian | Incorrect IP address; network cable issue; Wi-Fi not configured | Verify IP address; check network cable; ensure Wi-Fi settings are correct. |
| Kualiti imej yang lemah | Dirty lens; insufficient lighting; incorrect settings | Clean the lens; ensure adequate lighting or enable Night Color; adjust image settings. |
| Pengesanan gerakan tidak berfungsi | Motion detection disabled; incorrect sensitivity settings | Enable motion detection in settings; adjust sensitivity levels. |
If the problem persists, contact VIVOTEK technical support for further assistance.
8. Spesifikasi
Detailed technical specifications for the VIVOTEK CC9381-HV Dome Camera:
| Ciri | Spesifikasi |
|---|---|
| Nombor Model | CC9381-HV |
| maksimum Webcam Resolusi Imej | 5 MP |
| Resolusi Tangkapan Video | 720p (Effective Video Resolution: 1920) |
| Kadar Bingkai | 30 fps |
| Bidang Dari View | 180 Darjah |
| Teknologi Cahaya Rendah | Warna Malam |
| Teknologi Ketersambungan | Berwayar, Wi-Fi |
| Protokol Ketersambungan | Wi-Fi |
| Sumber Kuasa | AC DC |
| Voltage | 220 |
| Wattage | 3600 |
| Jenis Pemasangan | Pemasangan Kurungan |
| Dimensi Produk | 8.5 x 7 x 3.5 inci |
| Berat Barang | 2.42 paun (1.1 Kilogram) |
| Penarafan Suhu Atas | 50 Darjah Celsius |
| Penilaian Perlindungan Antarabangsa | IP21 |
| Format Tangkapan Video | MJPEG, MP4 |
| Jenis Makluman | Gerak Sahaja |
| Kaedah Kawalan | Jauh |
| Jenis Pengawal | Iris |
| Teknologi Penderia Foto | CMOS |
| Saiz Terpasang Memori Flash | 128 GB |
| Zum Optik | 3 x |
| Penggunaan yang Disyorkan | Security, Surveillance |
9. Waranti dan Sokongan
VIVOTEK products are covered by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official VIVOTEK website. For technical support, product registration, or service inquiries, please contact VIVOTEK customer service or your authorized dealer.
VIVOTEK Official Webtapak: www.vivotek.com