Black Box USB-C 4K KVM Switch, 2-Port User Manual

1. Pengenalan

This manual provides comprehensive instructions for the installation, operation, and maintenance of the Black Box USB-C 4K KVM Switch, 2-Port (Model KVMC4K-2P). This device enables users to control two USB-C enabled computers from a single DisplayPort monitor, keyboard, and mouse, thereby optimizing workspace and streamlining workflow.

Please read this manual thoroughly before operating the device to ensure proper setup and functionality.

2. Kandungan Pakej

Sahkan bahawa semua item ada dan dalam keadaan baik semasa membuka bungkusan:

• Black Box USB-C 4K KVM Switch (KVMC4K-2P)
• Penyesuai Kuasa (12V DC)
• USB-C Cables (quantity may vary, typically two are included for computer connections)
• Manual Pengguna (dokumen ini)

3. Ciri-ciri Utama

The Black Box USB-C 4K KVM Switch offers the following features:

• Supports 4K Ultra HD (3840x2160) resolution at 60Hz with 4:4:4 color sampling output to a single DisplayPort enabled monitor.
• Compatible with PC computers, tablets, Chromebooks, mobile phones, and any device supporting DisplayPort Alt-Mode over USB-C.
• Includes four USB 2.0 HID device ports for keyboard and mouse, and two high-speed USB 3.0 ports for other peripherals.
• Features a front-panel button for easy computer selection.
• Enables plug-and-play functionality for keyboard and mouse without requiring additional drivers.

4. Produk Lebihview

Familiarize yourself with the KVM switch's front and rear panels.

Gambar 1: Panel Depan View
This image displays the front panel of the Black Box USB-C 4K KVM Switch. Visible are the brand and model name, a USB HID port, a USB 3.0 port, and three buttons: two for selecting computers (labeled '1' and '2') and a 'SELECT' button for switching.

4.1 Panel Depan

• HID USB Port: Connect a keyboard or mouse.
• Port USB 3.0: Connect high-speed USB peripherals or a USB hub.
• Computer Selection Buttons (1, 2): Beralih secara manual antara komputer yang disambungkan.
• Butang PILIH: Used for switching between computers.

Gambar 2: Panel Belakang View
This image shows the rear panel of the Black Box USB-C 4K KVM Switch. From left to right, it features the DC 9-12V power input, multiple USB ports (including HID ports), a DisplayPort (DP OUT) for the monitor, and two USB-C ports labeled 'PC 2' and 'PC 1' for connecting computers.

4.2 Panel Belakang

• Input Kuasa DC 9-12V: Sambungkan penyesuai kuasa yang disertakan.
• CONSOLE USB Ports (HID): Connect your keyboard and mouse.
• DP KELUAR: Connect your DisplayPort monitor.
• PC 1 / PC 2 (USB-C): Connect your two USB-C enabled computers. These ports support DisplayPort Alt-Mode for video and USB data.
• Port USB 3.0: Additional high-speed USB port for peripherals.

5. Arahan Persediaan

Ikuti langkah ini untuk menyediakan suis KVM anda:

1. Matikan Peranti: Ensure all computers and the monitor are powered off before making connections.
2. Sambung Monitor: Connect your DisplayPort monitor to the DP KELUAR port on the rear panel of the KVM switch.
3. Sambungkan Papan Kekunci dan Tetikus: Connect your USB keyboard and mouse to the HID USB ports on the rear panel (or front panel if preferred). For specialized keyboards or mice, consider using the USB 3.0 ports.
4. Sambung Peranti: Connect any other USB peripherals (e.g., printer, USB drive, webcam) to the available USB 3.0 ports on the KVM switch.
5. Sambungkan Komputer: Connect each of your two USB-C enabled computers to the PC 1 dan PC 2 USB-C ports on the rear panel using high-quality USB-C cables that support DisplayPort Alt-Mode and data transfer. Note: Not all USB-C cables are identical; ensure yours supports the necessary video and data protocols.
6. Sambungkan Kuasa: Sambungkan penyesuai kuasa yang disertakan ke DC 9-12V power input on the rear panel, then plug it into a power outlet.
7. Hidupkan kuasa: Power on the KVM switch, then your monitor, and finally your computers.

6. Arahan Operasi

6.1 Bertukar Antara Komputer

To switch control between the connected computers, use the front panel buttons:

• Tekan ke PILIH button on the front panel to cycle through the connected computers (PC 1, PC 2).
• Sebagai alternatif, tekan khusus 1 or 2 buttons to directly select the corresponding computer.

The KVM switch will automatically switch the DisplayPort video, USB keyboard/mouse, and other connected USB peripherals to the selected computer.

7. Penyelesaian masalah

Jika anda menghadapi masalah dengan suis KVM anda, rujuk kepada masalah dan penyelesaian biasa berikut:

• Tiada Output Video:
  • Ensure all DisplayPort and USB-C cables are securely connected.
  • Verify that the USB-C cables used for connecting computers support DisplayPort Alt-Mode.
  • Try using different, high-quality DisplayPort and USB-C cables.
  • Pastikan suis KVM dihidupkan.
  • Check your monitor's input selection.
  • If using a high-resolution ultrawide monitor, some compatibility issues may arise. Try a lower resolution temporarily to diagnose.
• Papan Kekunci atau Tetikus Tidak Memberi Respons:
  • Ensure the keyboard and mouse are connected to the designated HID USB ports.
  • Try connecting the keyboard/mouse to the USB 3.0 ports if HID ports are problematic, especially for specialized gaming peripherals.
  • Verify that the correct computer is selected on the KVM switch.
  • Reconnect the USB cables for the keyboard and mouse.
• USB Peripherals Not Detected or Functioning Intermittently:
  • Ensure peripherals are connected to the USB 3.0 ports.
  • Try connecting the peripheral directly to the computer to confirm functionality.
  • Some high-power USB devices may require an external power source.
• Computer Not Charging:
  • This KVM switch does not provide power delivery to connected computers. Computers must be powered independently via their own power adapters.
• Intermittent Video or USB Disconnections:
  • This can often be caused by low-quality or excessively long USB-C or DisplayPort cables. Replace with certified, high-quality cables of appropriate length.
  • Pastikan semua sambungan kukuh dan selamat.

8. Spesifikasi

9. Penyelenggaraan

Untuk memastikan jangka hayat dan prestasi optimum suis KVM anda, ikut garis panduan penyelenggaraan ini:

• Pembersihan: Gunakan kain lembut dan kering untuk membersihkan bahagian luar peranti. Elakkan menggunakan pembersih cecair atau aerosol, yang boleh merosakkan unit.
• Pengudaraan: Pastikan suis KVM diletakkan di kawasan yang mempunyai pengudaraan yang baik untuk mengelakkan terlalu panas. Jangan sekat sebarang bukaan pengudaraan.
• Persekitaran: Operate the device within its specified temperature and humidity ranges. Avoid extreme temperatures, direct sunlight, and high moisture environments.
• Pengurusan Kabel: Pastikan kabel teratur dan bebas daripada kekusutan atau lenturan yang berlebihan untuk mengelakkan kerosakan dan memastikan sambungan yang boleh dipercayai.

10. Waranti dan Sokongan

Untuk maklumat jaminan terperinci, sila rujuk kad jaminan yang disertakan dengan produk anda atau lawati Kotak Hitam rasmi website. If you require technical assistance or have questions not covered in this manual, please contact Black Box customer support.

Maklumat perhubungan biasanya boleh didapati di alamat pengilang webtapak atau pada pembungkusan produk.