Everycom EC801B

Manual Pengguna Pencetak Termal Everycom EC801B 80mm

Model: EC801B

1. Pengenalan

This manual provides detailed instructions for the installation, operation, and maintenance of your Everycom EC801B 80mm Thermal Printer. Please read this manual thoroughly before using the printer to ensure proper function and longevity of the device. The EC801B is a high-speed thermal receipt printer equipped with an auto-cutter and versatile connectivity options including USB and LAN.

2. Maklumat Keselamatan

  • DO NOT DISASSEMBLE THE PRINTER PERSONALLY. For any service-related queries, please contact Everycom support.
  • The printer should be installed on a flat and solid surface to avoid vibration or impact damage.
  • Ensure the power supply matches the printer's requirements to prevent electrical damage.
  • Keep the printer away from water, dust, and direct sunlight.

3. Kandungan Pakej

Sila sahkan bahawa semua item yang disenaraikan di bawah disertakan dalam pakej anda:

  • 1 x Everycom EC801B Thermal Receipt Printer
  • 1 x Penyesuai Kuasa
  • 1 x Kabel Data USB
  • 1 x Paper Roll (Sample)
  • 1 x Manual Pengguna
  • 1 x CD Pemacu
Everycom EC801B printer and accessories in box

Image: Contents of the Everycom EC801B printer package, including the printer unit, power adapter, USB cable, sample paper roll, user manual, and driver CD.

4. Produk Lebihview

Familiarize yourself with the various parts of your Everycom EC801B thermal printer.

4.1 Depan dan Atas View

Everycom EC801B printer front view

Imej: Depan view of the Everycom EC801B thermal printer, showing the paper output slot and control panel.

Everycom EC801B printer top view

Imej: Atas view of the Everycom EC801B thermal printer, highlighting the control panel with POWER, ERROR, PAPER indicators, and the FEED button.

4.2 Panel Kawalan

  • Penunjuk KUASA: Illuminates when the printer is powered on.
  • Penunjuk RALAT: Flashes or illuminates to indicate an error (e.g., paper out, cover open).
  • PAPER Indicator: Illuminates when paper is present, flashes when paper is low.
  • Butang FEED: Press to advance paper. Hold to print a self-test page.

4.3 Rear Panel (Connectivity Ports)

Everycom EC801B printer rear view dengan port berlabel

Imej: Belakang view of the Everycom EC801B thermal printer, showing the power port, cash drawer port, Ethernet (LAN) port, and USB port.

  • Port KUASA: Menyambung kepada penyesuai kuasa.
  • CASH Drawer Port: Connects to a compatible cash drawer.
  • Port LAN (Ethernet): Connects to a network for network printing.
  • Port USB: Connects to a computer via USB cable.

5. Persediaan

5.1 Penempatan Fizikal

Place the printer on a stable, flat surface. Ensure there is adequate space around the printer for ventilation and easy access to ports and paper loading.

5.2 Menyambung Kabel

  1. Sambungan Kuasa: Connect the power adapter to the printer's POWER port and then plug the adapter into a power outlet.
  2. Data Connection (Choose one):
    • USB: Connect the USB data cable from the printer's USB port to an available USB port on your computer.
    • LAN: Connect an Ethernet cable from the printer's LAN port to your network router or switch.
  3. Cash Drawer (Optional): If using a cash drawer, connect its cable to the printer's CASH Drawer port.

5.3 Memuatkan Kertas

  1. Open the printer cover by pushing the cover open lever (if present) or lifting the top cover.
  2. Everycom EC801B printer with top cover open, showing paper compartment

    Imej: Atas view of the Everycom EC801B printer with the cover open, revealing the paper roll compartment.

  3. Insert the 80mm thermal paper roll into the compartment, ensuring the paper feeds from the bottom and the leading edge extends out of the printer.
  4. Close the printer cover firmly until it clicks into place. Ensure there is no slack in the paper.

5.4 Pemasangan Pemandu

For the printer to communicate with your computer, drivers must be installed.

  1. Insert the provided Driver CD into your computer's CD-ROM drive.
  2. Follow the on-screen instructions to install the printer drivers. If your computer does not have a CD drive, drivers can typically be downloaded from the Everycom official webtapak.
  3. After installation, configure the printer settings through your operating system's printer management tools.

6. Arahan Operasi

6.1 Menghidupkan/Mematikan

To power on the printer, ensure the power adapter is connected and press the power switch located on the side or rear of the printer. The POWER indicator light will illuminate. To power off, press the power switch again.

Everycom EC801B printer front view dengan suis kuasa

Imej: Depan view of the Everycom EC801B printer, showing the location of the power switch on the side.

6.2 Printing a Self-Test Page

A self-test page can confirm basic printer functionality and print quality without requiring a computer connection.

  1. Ensure the printer is powered off and paper is loaded.
  2. Tekan dan tahan butang MAKAN butang.
  3. Sambil memegang MAKAN button, turn on the printer.
  4. Lepaskan MAKAN button once the printer starts printing. A self-test page will print, showing printer information and a sampcetak.
Everycom EC801B printer printing a self-test receipt

Image: Everycom EC801B printer actively printing a self-test receipt with a QR code and text.

6.3 Basic Printing Operation

Once drivers are installed and the printer is connected, you can print from any application that supports printing. Select the Everycom EC801B from your list of available printers and initiate the print command.

6.4 Fungsi Pemotong Automatik

The EC801B features an automatic cutter that will cut the receipt paper after each print job, or as configured in your printer settings/software.

7. Penyelenggaraan

7.1 Membersihkan Pencetak

Pembersihan berkala membantu mengekalkan kualiti cetakan dan memanjangkan jangka hayat pencetak.

  • Kepala Cetak: Gunakan kapas dengan ringan dampdisalut dengan isopropil alkohol untuk mengelap kepala cetakan haba dengan lembut. Biarkan ia kering sepenuhnya sebelum digunakan.
  • Laluan Kertas: Use a soft, dry cloth to remove any paper dust or debris from the paper path.
  • Luaran: Lap bahagian luar dengan lembut, damp kain. Jangan gunakan bahan kimia yang keras atau pembersih yang kasar.

7.2 Penggantian Gulungan Kertas

When the PAPER indicator flashes or printing becomes faint, it's time to replace the paper roll. Follow the steps in Section 5.3 to load a new 80mm thermal paper roll.

8. Penyelesaian masalah

Jika anda menghadapi masalah dengan pencetak anda, rujuk masalah dan penyelesaian biasa berikut:

MasalahKemungkinan PuncaPenyelesaian
Pencetak tidak dapat dihidupkanNo power, faulty adapterCheck power cable connection, ensure outlet is working, try another adapter if available.
No printing / Blank outputPaper loaded incorrectly, no paper, print head issue, driver issueReload paper correctly (thermal side facing print head), replace paper roll, clean print head, reinstall drivers.
ERROR indicator on/flashingPaper out, cover open, print head overheatCheck paper, close cover firmly, allow printer to cool down.
Kualiti cetakan burukDirty print head, low quality paper, old paper rollClean print head, use high-quality thermal paper, replace old paper.
Pencetak tidak dikenali oleh komputerDriver not installed, incorrect cable, port issueInstall/reinstall drivers, check USB/LAN cable connection, try a different port.

If the problem persists after attempting these solutions, please contact Everycom customer support.

9. Spesifikasi

Key technical specifications for the Everycom EC801B Thermal Printer:

CiriPerincian
ModelEC801B
Teknologi PercetakanPercetakan Talian Termal
Kelajuan Cetak220 mm/saat
Lebar Kertas80mm
KetersambunganUSB, LAN (Ethernet)
Pemotong Autoya
Output PencetakMonokrom
Dimensi (LxWxH)18.6 x 14.5 x 13.3 cm
Berat Barang1.2 kg
PengeluarEverycom Electronics (Made in India)

10. Waranti dan Sokongan

The Everycom EC801B Thermal Printer comes with a Waranti 1 Tahun dari tarikh pembelian. Waranti ini meliputi kecacatan pembuatan dan kerosakan dalam keadaan penggunaan biasa.

For technical assistance, troubleshooting, or warranty claims, please contact Everycom Customer Support:

  • Nombor Bebas Tol: 1800 121 4480
  • Customer Support Working Hours: Isnin - Sabtu, 10:00 PG - 6:30 PTG (Kecuali pada Cuti Umum)
Everycom customer service contact information

Image: Everycom customer service contact details, including the toll-free number and working hours.

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