Manual Pengguna Pencetak Resit POS Terma Xprinter Q200 80mm

1. Pengenalan

The Xprinter Q200 is an 80mm thermal Point-of-Sale (POS) receipt printer designed for commercial applications. It features high-speed printing, an integrated autocutter, and versatile connectivity options including USB and LAN (Ethernet). This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your Xprinter Q200 printer.

2. Maklumat Keselamatan

• Ensure the printer is connected to a grounded power outlet with the correct voltage.
• Jangan dedahkan pencetak kepada air atau kelembapan yang berlebihan.
• Elakkan meletakkan pencetak di bawah cahaya matahari langsung atau berhampiran sumber haba.
• Use only the specified power adapter provided with the printer.
• Keep the printer away from dust and debris to prevent damage to internal components.
• Jangan cuba membuka atau membaiki pencetak sendiri. Rujuk kepada kakitangan servis yang berkelayakan.
• Handle thermal paper carefully; avoid touching the thermal print head immediately after printing as it may be hot.

3. Kandungan Pakej

Please check the package contents upon unpacking. If any items are missing or damaged, contact your vendor.

• Xprinter Q200 Thermal Receipt Printer
• Penyesuai Kuasa
• Kabel Kuasa
• Kabel Data USB
• Thermal Paper Roll (for initial testing)
• Manual Pengguna (dokumen ini)

4. Produk Lebihview

4.1 Komponen Pencetak

Rajah 1: Xprinter Q200 Thermal POS Receipt Printer, showing the overall design with the Xprinter logo and power switch on the front.

Rajah 2: Depan view of the Xprinter Q200, highlighting the power switch and the Xprinter branding.

Rajah 3: Atas view of the Xprinter Q200 with the paper cover open, revealing the thermal paper compartment and the print head mechanism.

4.2 Rear Panel and Connectivity

Rajah 4: belakang view of the Xprinter Q200, displaying the various connectivity ports and the DIP switch configuration table.

The rear panel of the Xprinter Q200 provides the following connection ports:

• Serial Port (DB9): Untuk komunikasi bersiri.
• USB Port (Type-B): Untuk sambungan terus ke komputer.
• Port LAN (RJ45): Untuk sambungan rangkaian.
• Cash Drawer Port (RJ11): To connect a cash drawer.
• Input Kuasa: Untuk menyambungkan penyesuai kuasa.

4.3 Tetapan Suis DIP

The DIP switches on the rear panel allow for configuration of various printer functions. Refer to the table below for settings:

Nota: Ensure the printer is powered off before changing DIP switch settings.

5. Persediaan

5.1 Kuasa Penyambung

1. Sambungkan kabel kuasa ke penyesuai kuasa.
2. Plug the power adapter's output connector into the power input port on the rear of the printer.
3. Palamkan kabel kuasa ke salur keluar elektrik yang sesuai.

5.2 Connecting Data Cable

Pilih salah satu daripada kaedah sambungan berikut:

• Sambungan USB: Connect one end of the USB cable to the USB Type-B port on the printer and the other end to an available USB port on your computer.
• Sambungan LAN (Ethernet): Connect an Ethernet cable to the LAN port on the printer and the other end to your network router or switch.
• Sambungan Bersiri: Connect a serial cable to the DB9 serial port on the printer and the other end to the serial port on your computer.

5.3 Memuatkan Kertas Terma

1. Press the cover open button (usually located on the side or front of the printer) to open the top cover.
2. Insert the 80mm thermal paper roll into the paper compartment with the printing surface facing upwards.
3. Pull a small amount of paper out past the cutter blade.
4. Tutup penutup atas dengan kuat sehingga ia terkunci pada tempatnya.

5.4 Pemasangan Pemandu

For USB or Serial connections, a printer driver is typically required. For LAN connections, the printer can often be configured via its IP address. Refer to the driver CD (if included) or the manufacturer's website for the latest drivers and installation instructions compatible with your operating system.

6. Arahan Operasi

6.1 Menghidupkan/Mematikan

• To power on the printer, press the power switch located on the front panel to the 'ON' position. The power indicator light will illuminate.
• To power off the printer, press the power switch to the 'OFF' position.

6.2 Lampu Penunjuk

The printer typically features indicator lights (e.g., Power, Error, Paper) to show its status:

• Lampu Kuasa: Menunjukkan pencetak dihidupkan.
• Lampu Ralat: Illuminates or flashes to indicate an error condition (e.g., print head overheat, cutter error).
• Cahaya Kertas: Illuminates when the paper roll is low or out.

6.3 Mencetak

Once the printer is connected and drivers are installed (if necessary), you can send print jobs from your POS software or application. The printer will automatically feed the paper and cut the receipt after printing, thanks to its integrated autocutter.

6.4 Cetakan Ujian Kendiri

A self-test print can be used to verify the printer's basic functionality and print quality without needing a computer connection. The exact procedure may vary, but typically involves holding down a feed button while powering on the printer.

7. Penyelenggaraan

7.1 Penggantian Gulungan Kertas

When the paper indicator light illuminates or printing becomes faint, it's time to replace the paper roll. Follow the steps in Section 5.3 to load a new 80mm thermal paper roll.

7.2 Membersihkan Kepala Cetak

Regular cleaning of the thermal print head helps maintain print quality and extends the printer's lifespan.

1. Matikan pencetak dan cabut kabel kuasa.
2. Buka penutup atas.
3. Wait for the print head to cool down if the printer has been recently used.
4. Lap perlahan-lahan kepala cetakan haba dengan kapas dengan perlahan dampditambah dengan isopropil alkohol.
5. Biarkan kepala cetak kering sepenuhnya sebelum menutup penutup dan menghidupkan pencetak.

8. Penyelesaian masalah

If you encounter issues with your Xprinter Q200, refer to the following common problems and solutions:

• Tiada Kuasa: Ensure the power cable is securely connected to the printer and the power outlet. Check the power switch position.
• No Print: Verify that the paper roll is loaded correctly and not empty. Check the data cable connection (USB/LAN/Serial). Ensure the printer driver is installed and selected as the default printer on your computer.
• Jem kertas: Turn off the printer, open the top cover, and carefully remove any jammed paper. Close the cover and restart.
• Kualiti Cetakan Lemah: Clean the thermal print head as described in Section 7.2. Ensure you are using high-quality thermal paper. Adjust print density via DIP switch SW-3 if necessary.
• Error Light On/Flashing: Refer to the printer's specific error codes (if available in a separate technical manual) or try powering the printer off and on again. If the issue persists, contact support.

9. Spesifikasi

10. Waranti dan Sokongan

For warranty information and technical support, please refer to the documentation provided with your purchase or contact your vendor/reseller. You may also visit the official Xprinter website for further assistance and updated resources.