1. Pengenalan
The Jabra Evolve 20 MS Stereo Headset is a professional wired headset designed for clear communication and music listening. It features a noise-canceling microphone to reduce background distractions and an intuitive control unit for easy call management. This manual provides essential information for setting up, operating, and maintaining your headset.
2. Kandungan Pakej
Sila semak pakej untuk item berikut:
- Jabra Evolve 20 MS Stereo Headset with integrated control unit
3. Produk Lebihview
3.1 Komponen Alat dengar

The Jabra Evolve 20 MS Stereo Headset features an adjustable headband, foam ear cushions for comfort, and a flexible microphone boom arm that can be positioned for optimal voice pickup.

The inline control unit provides easy access to essential call management functions, including volume adjustment, microphone mute, and answer/end call buttons.
4. Persediaan
4.1 Menyambung ke Komputer Anda
- Cari port USB yang tersedia pada komputer anda (desktop atau komputer riba).
- Plug the USB connector of the Jabra Evolve 20 headset into the USB port.
- Komputer anda harus secara automatik mengesan dan memasang pemacu yang diperlukan. Ini mungkin mengambil masa beberapa saat.
- Once installed, the headset will be ready for use. You may need to select the Jabra Evolve 20 as your default audio device (microphone and speaker) in your operating system's sound settings or your communication software (e.g., Microsoft Teams, Skype for Business).
5. Arahan Operasi
5.1 Memakai Alat dengar
- Adjust the headband to ensure a comfortable and secure fit on your head.
- Position the microphone boom arm so that the microphone is approximately 2-3 cm (1 inch) from your mouth.
5.2 Using the Control Unit
- Kelantangan Naik (+): Tekan untuk meningkatkan kelantangan mendengar.
- Perlahankan suara (-): Tekan untuk mengurangkan kelantangan mendengar.
- Redam Mikrofon: Press the microphone icon button to mute or unmute your microphone during a call. An indicator light on the control unit may show the mute status.
- Jawab/Tamatkan Panggilan: Press the phone icon button to answer an incoming call or end an active call.
6. Penyelenggaraan
Penyelenggaraan yang betul memastikan ketahanan dan prestasi alat dengar anda.
- Pembersihan: Gently wipe the headset and control unit with a soft, dry cloth. For ear cushions, use a slightly damp cloth if necessary, but avoid excessive moisture. Do not use harsh chemicals or abrasive cleaners.
- Storan: When not in use, store the headset in a clean, dry place, away from extreme temperatures and direct sunlight. Avoid tangling the cable.
- Penjagaan Kabel: Do not pull on the cable to disconnect the headset. Always grasp the USB connector.
7. Penyelesaian masalah
If you encounter issues with your Jabra Evolve 20 headset, refer to the table below for common problems and solutions.
| Masalah | Penyelesaian |
|---|
| Tiada bunyi dari set kepala | - Pastikan penyambung USB dimasukkan sepenuhnya ke dalam port komputer.
- Check the volume settings on the headset's control unit and on your computer.
- Verify that the Jabra Evolve 20 is selected as the default playback device in your computer's sound settings.
- Mulakan semula komputer anda.
|
| Mikrofon tidak berfungsi | - Ensure the microphone is not muted on the control unit.
- Check that the Jabra Evolve 20 is selected as the default recording device in your computer's sound settings.
- Confirm the microphone boom arm is correctly positioned near your mouth.
- Uji mikrofon dengan aplikasi atau peranti lain jika boleh.
|
| Butang kawalan panggilan tidak bertindak balas | - Ensure the headset is properly connected.
- Verify that your communication software (e.g., Microsoft Teams, Skype for Business) is compatible with the headset's call control features.
- Restart the communication software or your computer.
|
8. Spesifikasi
Key technical specifications for the Jabra Evolve 20 MS Stereo Headset:
| Ciri | Penerangan |
|---|
| Nama Model | Berkembang 20 |
| Teknologi Ketersambungan | Berwayar (USB) |
| Kawalan Bunyi | Pembatalan Bunyi Aktif, Pembatalan Bunyi Pasif |
| Mikrofon | Membatalkan bunyi |
| Penempatan Telinga | Atas Telinga |
| Faktor Bentuk | Di Telinga |
| Material (Ear Cushions) | buih |
| Berat Barang | 4.6 auns (0.29 paun) |
| Dimensi Produk | 8 x 7 x 1.5 inci |
| Peranti Serasi | Desktops, Laptops, Softphones, Web Clients, Desk Phones |
| Jenis Pengawal | Answer/End, Mute, Volume |
9. Waranti dan Sokongan
For detailed warranty information, please refer to the warranty card included with your product or visit the official Jabra webtapak. Terma dan syarat waranti mungkin berbeza mengikut wilayah dan peruncit.
For technical support, product registration, or to access additional resources, please visit the official Jabra support webtapak atau hubungi perkhidmatan pelanggan mereka secara langsung. Simpan bukti pembelian anda untuk tuntutan waranti.