1. Pengenalan dan Lebihview
The Cisco IP Phone 6851 with Multiplatform Firmware is designed to provide high-fidelity voice communications. This IP phone is suitable for mid-sized to large enterprise environments transitioning to an IP Communications system. It features a 3.5-inch grayscale display and supports Class 2 Power over Ethernet (PoE) and up to 4 SIP registrations.
Image 1.1: Cisco IP Phone 6851. This image displays the main unit of the Cisco IP Phone 6851, including the handset, keypad, navigation buttons, and the 3.5-inch grayscale display. The screen shows an incoming call notification.
2. Kandungan Pakej
Sahkan bahawa pakej anda mengandungi item berikut:
- Cisco IP Phone 6851 unit
- Telefon bimbit
- Kord telefon bimbit
- Kabel Ethernet
- North American Power Adapter (if not using Power over Ethernet)
- Panduan Mula Pantas (tidak termasuk dalam manual digital ini)
3. Arahan Persediaan
3.1 Menyambungkan Telefon
- Sambungkan Handset: Plug one end of the handset cord into the handset and the other end into the handset port on the phone base.
- Sambung ke Rangkaian (PoE): If using Power over Ethernet (PoE), connect one end of the Ethernet cable to the network port on the phone and the other end to a PoE-enabled network switch or router. The phone will power on automatically.
- Connect to Network (Power Adapter): If not using PoE, connect the power adapter to the phone's power port and then plug the adapter into a standard electrical outlet. Then, connect one end of the Ethernet cable to the network port on the phone and the other end to a network switch or router.
- Sambung ke PC (Pilihan): If you wish to connect a PC through the phone, connect an Ethernet cable from the PC port on the phone to your computer's Ethernet port.
3.2 Tatarajah Awal
Upon initial power-up, the phone will attempt to connect to your network and register with your IP telephony system. This process may take a few minutes. Follow any on-screen prompts or consult your system administrator for specific network configuration details.
4. Arahan Operasi
4.1 Fungsi Panggilan Asas
- Membuat Panggilan:
- Angkat telefon bimbit atau tekan kekunci Penceramah butang.
- Dail nombor yang dikehendaki menggunakan papan kekunci.
- Tekan ke Panggil softkey or wait for the call to connect automatically.
- Menjawab Panggilan:
- Lift the handset, or press the Jawab softkey, or press the Penceramah butang.
- Menamatkan Panggilan:
- Replace the handset, or press the Tamatkan Panggilan softkey, or press the Penceramah butang lagi.
- Panggil semula: Tekan ke Panggil semula softkey to call the last dialed number.
4.2 Ciri Lanjutan
- Tahan: Semasa panggilan aktif, tekan tahan butang. Tekan sekali lagi untuk menyambung semula panggilan.
- Redam: Tekan ke bisu button to mute your microphone. Press it again to unmute.
- Telefon pembesar suara: Tekan ke Penceramah butang untuk menggunakan fon pembesar suara.
- alat dengar: Connect a compatible headset to the headset port. Press the Alat dengar button to use the headset.
- Pelarasan Kelantangan: Gunakan Kelantangan rocker button to adjust the volume of the handset, speakerphone, or headset during a call, or the ringer volume when idle.
- Panggilan Persidangan: The phone supports 2-way conference calls.
- Semasa panggilan aktif, tekan Persidangan kekunci lembut.
- Dail nombor pihak ketiga.
- Setelah pihak ketiga menjawab, tekan butang Persidangan softkey again to join all parties.
- Mel suara: Tekan ke Mesej button to access your voicemail. Follow the audio prompts.
5. Penyelenggaraan
To ensure the longevity and optimal performance of your Cisco IP Phone 6851, follow these maintenance guidelines:
- Pembersihan: Gunakan kain lembut dan tidak berbulu sedikit dampened with water to clean the phone's exterior. Avoid using harsh chemicals, abrasive cleaners, or solvents, as these can damage the finish and electronic components.
- Penjagaan Paparan: Gently wipe the display with a soft, dry cloth. Do not press hard on the screen.
- Persekitaran: Simpan telefon di persekitaran yang kering, jauh daripada cahaya matahari langsung, haba berlebihan dan kelembapan.
- Kabel: Ensure all cables are securely connected and not kinked or damaged.
6. Penyelesaian masalah
This section provides solutions to common issues you might encounter with your IP Phone.
| Isu | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Telefon tidak dihidupkan. | Tiada kuasa daripada PoE atau penyesuai kuasa. |
|
| Tidak boleh membuat atau menerima panggilan. | Network connectivity issue or registration failure. |
|
| Tiada nada dail. | Phone not registered or handset/speaker issue. |
|
| Kualiti audio yang lemah. | Network congestion or faulty equipment. |
|
7. Spesifikasi
| Jenama | Cisco |
| Nombor Model | 6851 (CP-6851-3PW-NA-K9=) |
| Paparan | 3.5-inch Grayscale |
| Sumber Kuasa | Power Adapter / Class 2 PoE (Power over Ethernet) |
| Pendaftaran SIP | Sehingga 4 |
| Jenis Telefon | Telefon IP Bertali |
| Jenis Pendail | Papan kekunci tunggal |
| Jenis Sistem Menjawab | digital |
| Peranti Serasi | VoIP services, PSTN, compatible communication devices |
| Keupayaan Panggilan Persidangan | 2 hala |
| Berat Barang | 1.36 paun (lebih kurang 0.62 kg) |
| Dimensi Produk (L x W x H) | 14.85 x 9.1 x 2.95 inci (lebih kurang 37.7 x 23.1 x 7.5 cm) |
| warna | arang |
| Negara Asal | China |
8. Waranti dan Sokongan
8.1 Waranti Perkakasan Terhad
The Cisco IP Phone 6851 comes with a Waranti Perkakasan Terhad 1 Tahun. This warranty covers defects in materials and workmanship under normal use. For specific terms and conditions, please refer to the official Cisco warranty documentation or contact Cisco support.
8.2 Sokongan Teknikal
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact your IT department or authorized Cisco support provider. You may also visit the official Cisco support webtapak untuk sumber tambahan dan maklumat hubungan.
Sokongan Cisco Webtapak: www.cisco.com/support
