1. Pengenalan
This manual provides essential information for the installation, operation, and maintenance of your Hikvision DS-2DE4A225IW-DE PTZ (Pan-Tilt-Zoom) camera. This 2MP camera features a 25x optical zoom and supports both 12V DC and Power over Ethernet (PoE) power options, making it suitable for various surveillance applications. Please read this manual thoroughly before using the product to ensure correct and safe operation.
2. Maklumat Keselamatan
- Bekalan Kuasa: Use only the specified power adapters. Ensure the power voltage is stable and meets the camera's requirements (12V DC or PoE).
- Pemasangan: Installation must be performed by qualified personnel and comply with all local codes. Ensure the mounting surface can support the camera's weight.
- Persekitaran: Do not expose the camera to extreme temperatures, high humidity, dust, or corrosive environments. Avoid direct sunlight exposure for extended periods.
- Pembersihan: Gunakan kain lembut dan kering untuk membersihkan. Jangan gunakan detergen yang kuat atau bahan yang melelas.
- Pembongkaran: Jangan cuba membuka atau mengubah suai kamera. Pengubahsuaian yang tidak dibenarkan akan membatalkan jaminan.
3. Kandungan Pakej
Verify that all items are present and in good condition upon unpacking. If any items are missing or damaged, contact your supplier immediately.
- Hikvision DS-2DE4A225IW-DE PTZ Camera
- Mounting Bracket (Wall/Ceiling)
- Power Adapter (if included with specific model variant)
- Skru dan Penambat Pemasangan
- Kit Penyambung Kalis Air
- Panduan Mula Pantas
- Templat Bor
4. Produk Lebihview
The Hikvision DS-2DE4A225IW-DE is a high-performance 2-megapixel PTZ dome camera designed for versatile surveillance. It features a powerful 25x optical zoom lens, allowing for detailed monitoring over large areas. The camera supports Pan, Tilt, and Zoom functions, enabling dynamic adjustment of the viewing angle and focus. Integrated infrared (IR) illumination provides clear images in low-light conditions.

Rajah 4.1: Depan view of the Hikvision DS-2DE4A225IW-DE PTZ Camera, showing the dome housing and lens assembly.
5. Persediaan
5.1 Memasang Kamera
- Pilih Lokasi: Pilih lokasi pemasangan yang sesuai yang menyediakan medan yang dikehendaki view and is structurally sound to support the camera.
- Lubang gerudi: Use the provided drill template to mark and drill holes for the mounting bracket.
- Kurungan Selamat: Attach the mounting bracket to the surface using the supplied screws and anchors.
- Lampirkan Kamera: Secure the camera to the mounting bracket. Ensure all connections are made before final tightening.
5.2 Sambungan Kuasa
- Kuasa DC 12V: Connect a 12V DC power adapter to the camera's power input port.
- PoE (Kuasa ke atas Ethernet): If using PoE, connect an Ethernet cable from a PoE-enabled switch or injector to the camera's network port. No separate power adapter is needed.
5.3 Sambungan Rangkaian
Connect an Ethernet cable from your network router or switch to the camera's RJ45 network port. Ensure the network connection is stable for optimal performance.
6. Mengendalikan Kamera
6.1 Akses dan Konfigurasi Awal
- Find IP Address: Use the Hikvision SADP tool (available on the Hikvision webtapak) untuk menemui alamat IP kamera pada rangkaian anda.
- Akses melalui Web pelayar: Buka a web browser and enter the camera's IP address.
- log masuk: Enter the default username (admin) and password (usually the verification code on the camera label or '12345'). You will be prompted to create a new strong password upon first login.
- Tetapan Asas: Configure network settings, date/time, and video parameters as needed.
6.2 PTZ Functions
Dari siaran langsung view antara muka di anda web browser or NVR/VMS software, you can control the camera's PTZ functions:
- Roti: Rotate the camera horizontally (left/right).
- Condong: Adjust the camera vertically (up/down).
- Zum: Adjust the optical zoom level (in/out) to magnify or widen the view.
- Fokus: Automatically or manually adjust the focus for a clear image.
- Pratetap: Save specific PTZ positions for quick recall.
- Patrol/Pattern: Configure automated tours between preset points.
7. Penyelenggaraan
7.1 Pembersihan
- Kanta: Gently wipe the lens with a soft, clean cloth. If necessary, use a small amount of lens cleaning fluid.
- Perumahan: Clean the camera housing with a soft, damp kain. Elakkan bahan kimia yang keras.
7.2 Kemas Kini Perisian Tegar
Semak pegawai Hikvision secara berkala website for the latest firmware updates. Firmware updates can improve performance, add new features, and address security vulnerabilities. Follow the instructions provided with the firmware package carefully to avoid damaging the device.
8. Penyelesaian masalah
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Tiada imej/kuasa | No power supply; faulty cable; incorrect voltage. | Check power connection and adapter. Ensure correct voltage. Test with a different cable. |
| Imej kabur/tidak fokus | Lens dirty; focus not adjusted; protective film still on lens. | Clean the lens. Adjust focus manually or use auto-focus. Remove any protective film. |
| Tidak dapat mengakses kamera melalui rangkaian | Incorrect IP address; network cable disconnected; firewall blocking. | Verify IP address. Check network cable. Disable firewall temporarily or add exception. Use SADP tool to find camera. |
| PTZ functions not responding | Firmware issue; control software issue; power supply insufficient. | Update firmware. Restart camera and control software. Ensure adequate power supply (especially for PoE). |
9. Spesifikasi
| Ciri | Perincian |
|---|---|
| Nombor Model | DS-2DE4A225IW-DE |
| Dimensi Produk | 11 x 9 x 6.3 inci |
| Berat Barang | 5.4 paun |
| ASIN | B07G5BVG63 |
| Tarikh Mula-mula Tersedia | 3 Ogos 2018 |
| Pengeluar | HIKVISION USA INC |
| Resolusi | 2 Megapiksel |
| Zum Optik | 25x |
| Pilihan Kuasa | 12V DC / PoE |
10. Waranti dan Sokongan
Hikvision products typically come with a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Hikvision website. For technical support, product registration, or service inquiries, please contact Hikvision customer support through their official channels. Keep your purchase receipt for warranty claims.
Hikvision Official Webtapak: www.hikvision.com





