1. Produk Lebihview
The Cisco IP Phone 8800 Series with Multi-Platform Phone firmware is designed to enhance personal productivity in the workplace through powerful and user-friendly features. This office phone boasts an ergonomic design, delivering comfortable use, crystal-clear wideband audio for voice communications, consistent reliability, and encrypted voice communications for heightened security.

Imej: Depan view of the Cisco IP Phone 8841, showing the handset, display screen, and keypad.

Image: Banner displaying the Cisco logo and text "Cisco IP Phone MPP 8800 Series: Easy-to-use voice and video collaboration."

Image: A person using a Cisco IP Phone at a desk, with text describing the phone's premium features including color displays, mobile integration, Bluetooth, and video capabilities.
2. Ciri-ciri Utama
- Webex Calling Optimization: This device is optimized for Cisco Webex Calling. A Cisco Webex subscription must be purchased separately.
- Kekunci Fungsi Tetap: Menyediakan akses satu sentuhan kepada ciri-ciri penting seperti perkhidmatan, pemesejan, direktori, tahan/sambung semula, pemindahan dan persidangan.
- Boleh Diprogram Sepenuhnya: Line keys can be configured to support directory numbers or call features like speed dialing, offering customization for user needs.
- Prestasi Optimum: Features Class 2 Power over Ethernet (PoE) and a built-in Ethernet Gigabit switch for seamless PC connection.
- Keserasian: Integrates with other industry-leading call control platforms, which may require additional licenses or services.
3. Apa yang ada di dalam Kotak
- Cisco IP Phone CP-8841-3PW-NA-K9= Unit
4. Panduan Persediaan
4.1 Menyambungkan Telefon
- Sambungkan Kabel Rangkaian: Plug one end of an Ethernet cable into the network port (labeled with a network icon) on the back of the phone and the other end into a network switch or router that provides Power over Ethernet (PoE). If PoE is not available, connect a compatible power adapter (sold separately) to the power port.
- Sambungkan Telefon bimbit: Plug the coiled cord from the handset into the handset port (labeled with a handset icon) on the phone.
- Sambungkan Fon Kepala (Pilihan): If using a headset, plug it into the headset port (labeled with a headset icon).
- Sambungkan PC (Pilihan): If you wish to connect a computer through the phone, plug an Ethernet cable from your PC into the PC port (labeled with a computer icon) on the back of the phone.
4.2 But Awal
Once connected, the phone will power on automatically and begin its boot-up sequence. The display will show the Cisco logo, followed by network configuration and registration status. This process may take a few minutes.
Ensure your network is configured to provide the necessary IP address and voice services for the phone to register correctly. For Cisco Webex Calling, ensure your subscription is active and the phone is provisioned for your account.
5. Arahan Operasi
5.1 Membuat dan Menerima Panggilan
- Untuk Membuat Panggilan: Lift the handset, press the Speaker button, or press the Headset button. Dial the number using the keypad.
- Untuk Menjawab Panggilan: Lift the handset, press the Speaker button, or press the Headset button when the phone rings.
- Untuk Menamatkan Panggilan: Gantikan telefon bimbit atau tekan kekunci lembut Tamat Panggilan pada paparan.
5.2 Using Fixed Function Keys
The phone features dedicated buttons for common functions:
- Perkhidmatan: Access various phone services.
- Pemesejan: Access voicemail messages.
- Direktori: Akses direktori peribadi dan korporat.
- Tahan/Sambung semula: Place an active call on hold or resume a held call.
- Pemindahan: Pindahkan panggilan aktif kepada pihak lain.
- Persidangan: Initiate a conference call with multiple participants.
5.3 Kekunci Talian Boleh Atur Cara
The buttons alongside the display are programmable line keys. They can be configured to represent phone lines, speed dials, or other features. Consult your system administrator for specific configurations.
5.4 Kawalan Kelantangan
Use the Volume button (labeled with + and -) to adjust the volume of the handset, headset, or speakerphone during a call, or the ringer volume when the phone is idle.
6. Penyelenggaraan
To ensure the longevity and optimal performance of your Cisco IP Phone, follow these maintenance guidelines:
- Pembersihan: Use a soft, dry, lint-free cloth to clean the phone's surfaces. Do not use liquid cleaners, aerosol sprays, or harsh chemicals, as they can damage the phone.
- Persekitaran: Simpan telefon dalam persekitaran yang bersih dan kering, jauh dari cahaya matahari langsung, haba yang berlebihan dan lembapan.
- Kabel: Periodically check all connected cables for any signs of wear or damage. Ensure they are securely plugged in.
7. Penyelesaian masalah
This section provides solutions to common issues you might encounter with your Cisco IP Phone.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Telefon tidak dihidupkan. | Tiada kuasa daripada Ethernet (PoE) atau penyesuai kuasa. | Verify Ethernet cable is securely connected to a PoE-enabled port. If using a power adapter, ensure it is plugged into a working outlet and the phone. |
| Tiada nada dail. | Phone not registered with call control system; network issue. | Check network cable connection. Restart the phone by unplugging and re-plugging the Ethernet cable. Contact your system administrator if the issue persists. |
| Kualiti panggilan yang lemah (gema, statik). | Network congestion; faulty cable; environmental interference. | Ensure network stability. Try a different Ethernet cable. Move phone away from other electronic devices. |
| Tidak boleh membuat atau menerima panggilan. | Phone not registered; service outage; incorrect configuration. | Check the phone's display for registration status. Verify network connectivity. Contact your system administrator for assistance. |
For more complex issues or persistent problems, please contact your IT department or refer to the official Cisco support resources.
8. Spesifikasi
| Atribut | Nilai |
|---|---|
| Pengeluar | CISCO |
| Jenama | Cisco |
| Nombor Model Item | CP-8841-3PW-NA-K9= |
| Berat Barang | 5.2 paun |
| Dimensi Produk (L x W x H) | 15 x 10.7 x 4.7 inci |
| Jenis Bahan | Logam, Plastik |
| Bilangan Item | 1 |
| Saiz | 9"x10.1"x1.6" |
| Jenis Telefon | Corded |
| Sumber Kuasa | Elektrik Bertali |
| Jenis Pendail | Papan kekunci tunggal |
| Jenis Sistem Menjawab | digital |
| Peranti Serasi | Cisco call control platforms, CP-8841-W-K9, CP-8841-K9-WS |
9. Maklumat Waranti
This Cisco IP Phone is covered by a manufacturer's warranty. For detailed information regarding warranty terms, conditions, and duration, please refer to the official Cisco website or the documentation provided with your purchase. Warranty claims should be directed through authorized Cisco channels or your point of purchase.
10. Sokongan
For further assistance, technical support, or to access additional resources, please visit the official Cisco support weblaman web atau hubungi pentadbir sistem anda.
Anda boleh mendapatkan lebih banyak maklumat dan sumber sokongan di Kedai Cisco di Amazon.





