1. Pengenalan
The Cisco IP Phone 8861 with Multi-Platform Phone firmware is designed to enhance personal productivity in the workplace through its robust and user-friendly features. This office phone offers an ergonomic design, wideband audio for clear voice communications, reliable operation, and encrypted voice communications for enhanced security.
Figure 1: Cisco IP Phone 8861 device overview.
2. Ciri-ciri Utama
- Optimized for Cisco Webex Calling: This device is optimized for Cisco Webex Calling. A Cisco Webex subscription must be purchased separately.
- Kekunci Fungsi Tetap: Menyediakan akses satu sentuhan kepada ciri-ciri penting seperti perkhidmatan, pemesejan, direktori, tahan/sambung semula, pemindahan dan persidangan.
- Boleh Diprogram Sepenuhnya: Line keys can be configured to support directory numbers or call features like speed dialing.
- Prestasi Optimum: Features Class 2 Power over Ethernet (PoE) and a built-in Gigabit Ethernet switch for PC connection.
- Keserasian: Integrates with various industry-leading call control platforms, which may require additional licenses or services.
3. Kandungan Pakej
Sahkan bahawa pakej anda mengandungi item berikut:
- Cisco IP Phone 8861 (CP-8861-3PW-NA-K9=)
- Handset and coiled cord
- Kabel Ethernet
- Dokumentasi
4. Persediaan
- Sambungkan Handset: Palamkan satu hujung kord telefon bimbit bergelung ke dalam port telefon bimbit pada pangkalan telefon dan hujung satu lagi ke dalam telefon bimbit.
- Sambungkan ke Rangkaian: Connect an Ethernet cable from your network switch or router to the network port on the back of the phone. If using Power over Ethernet (PoE), the phone will power on automatically.
- Sambung ke PC (Pilihan): If you wish to connect a PC through the phone, use another Ethernet cable to connect your PC to the PC port on the back of the phone.
- Sambungkan Kuasa (jika tidak menggunakan PoE): If PoE is not available, connect an optional power adapter (sold separately) to the power port on the phone and then to a power outlet.
- Boot-up awal: The phone will power on and begin its boot sequence. This may take a few minutes as it connects to the network and registers with your call control system.
- Konfigurasi: Follow any on-screen prompts or consult your system administrator for specific network and account configurations.
5. Arahan Operasi
5.1 Membuat dan Menerima Panggilan
- Untuk Membuat Panggilan: Lift the handset, press the speaker button, or press a line button. Dial the number using the keypad.
- Untuk Menjawab Panggilan: Lift the handset, press the speaker button, or press the flashing line button.
- Untuk Menamatkan Panggilan: Replace the handset or press the End Call button.
5.2 Kekunci Fungsi Tetap
The phone features dedicated buttons for common functions:
- Perkhidmatan: Access various phone services.
- Pemesejan: Access voicemail or message indicators.
- Direktori: Access corporate or personal directories.
- Tahan/Sambung semula: Place an active call on hold or resume a held call.
- Pemindahan: Pindahkan panggilan aktif kepada pihak lain.
- Persidangan: Mulakan panggilan persidangan.
5.3 Kekunci Talian Boleh Atur Cara
The buttons alongside the display are programmable line keys. They can be configured by your system administrator to function as:
- Additional phone lines (directory numbers).
- Speed dial buttons for frequently called numbers.
- Access to specific call features.
5.4 Kawalan Kelantangan
Use the volume up (+) and volume down (-) buttons to adjust the volume of the handset, headset, or speakerphone during a call, or the ringer volume when the phone is idle.
5.5 Penggunaan Alat dengar
The phone supports a headset for hands-free communication. Connect your headset to the dedicated headset port. Press the headset button to activate/deactivate headset mode. Note that a headset is sold separately.
5.6 Fungsi Lain
- Redam: Tekan butang Bisu untuk membisukan mikrofon anda semasa panggilan. Tekan sekali lagi untuk membisukan.
- Penceramah: Press the Speaker button to use the speakerphone. Press again to turn off the speakerphone.
- Panggil semula: Access your call history and redial previous numbers.
- Rakaman: Access and manage call recordings (if enabled by your system administrator).
- Group Calling: Utilize features for group calls as configured by your system.
6. Penyelenggaraan
- Pembersihan: Use a soft, dry cloth to clean the phone's exterior. Avoid abrasive cleaners or solvents.
- Persekitaran: Keep the phone in a dry environment, away from direct sunlight and extreme temperatures.
- Kabel: Pastikan semua kabel disambungkan dengan selamat dan tidak tersepit atau rosak.
7. Penyelesaian masalah
7.1 Tiada Nada Dail
- Check all cable connections, especially the Ethernet cable to the network port.
- Ensure the phone is receiving power (either via PoE or power adapter).
- Contact your system administrator if the issue persists.
7.2 Cannot Make or Receive Calls
- Verify the phone is registered with your call control system (check the display for status messages).
- Ensure your network connection is active.
- Confirm that your account is active and has calling privileges.
- Contact your system administrator for assistance.
7.3 Kualiti Audio Lemah
- Check handset and headset connections.
- Laraskan kelantangan menggunakan butang kelantangan.
- Pastikan tiada gangguan daripada peranti elektronik lain.
- Verify network quality and bandwidth.
8. Spesifikasi
- Jenama:
- Cisco
- Nombor Model:
- CP-8861-3PW-NA-K9=
- Berat Barang:
- 5.1 paun
- Dimensi Pakej:
- 14.92 x 12.64 x 4.72 inci
- warna:
- Hitam, Kelabu
- Jenis Telefon:
- Telefon IP
- Sumber Kuasa:
- Elektrik Bertali
- Jenis Pendail:
- Papan kekunci tunggal
- Jenis Sistem Menjawab:
- digital
- Peranti Serasi:
- Mobile devices, Cisco Webex Calling, other call control platforms
- Keupayaan Panggilan Persidangan:
- 2 cara
- Operasi berbilang talian:
- Operasi Berbilang Talian
- Pengenalan Pemanggil:
- ya
9. Waranti dan Sokongan
For warranty information and technical support, please refer to the documentation provided with your product or visit the official Cisco support website. Specific warranty terms may vary by region and reseller.
