Hiseeu A1004NS-US and A1008NS-US 5-in-1 DVR Instruction Manual

1. Pengenalan

This manual provides detailed instructions for the installation, operation, and maintenance of your Hiseeu A1004NS-US and A1008NS-US 5-in-1 Digital Video Recorders (DVRs). These DVRs are designed for comprehensive security surveillance systems, supporting multiple video input formats including TVI, CVI, AHD, Analog, and IP cameras. Please read this manual thoroughly before using the product to ensure proper setup and functionality.

Image 1.1: The Hiseeu 5-in-1 DVR unit, showcasing its compact design and connectivity ports.

2. Maklumat Keselamatan

To prevent injury to yourself or others, and to avoid damage to your device, read all safety information before using the product. Keep this manual for future reference.

• Sumber Kuasa: Use only the provided power adapter. Using unauthorized adapters may cause fire, electric shock, or damage to the device.
• Pengudaraan: Ensure the DVR is placed in a well-ventilated area. Do not block ventilation openings.
• Kelembapan: Do not expose the device to rain, moisture, or any liquids.
• Suhu: Operate the device within the specified temperature range. Avoid extreme heat or cold.
• Pembersihan: Putuskan sambungan kuasa sebelum membersihkan. Gunakan kain yang kering dan lembut. Jangan gunakan pembersih cecair atau aerosol.
• Servis: Jangan cuba servis produk ini sendiri. Rujuk semua perkhidmatan kepada pegawai perkhidmatan yang berkelayakan.

3. Kandungan Pakej

Sahkan bahawa semua barang ada di dalam bungkusan anda. Jika terdapat barang yang hilang atau rosak, hubungi peruncit anda.

• 1 x Mini 4-channel or 8-channel DVR (Model A1004NS-US or A1008NS-US)
• 1 x Tetikus USB
• 1 x DC12V Power Adapter
• 1 x Manual Pengguna (dokumen ini)

Image 3.1: Included accessories: USB mouse and DC12V power adapter.

4. Persediaan

Follow these steps to set up your Hiseeu DVR system.

4.1 Hard Drive Installation (HDD not included)

The DVR requires a 3.5-inch SATA hard drive for video recording. A hard drive is not included in the package. Please select an appropriate HDD (up to 6TB) based on your camera count and desired recording duration.

1. Unscrew the top cover of the DVR.
2. Connect the SATA data cable and power cable from the DVR to the HDD.
3. Pasangkan HDD pada casis DVR menggunakan skru yang disediakan.
4. Pasang semula penutup atas dan pasangkannya dengan skru.

Image 4.1: Illustration of connecting the SATA data and power cables to the hard drive.

4.2 Connecting Cameras

Connect your security cameras to the BNC video input ports on the back of the DVR. This DVR supports 5-in-1 camera types: TVI, CVI, AHD, Analog, and IP cameras. For IP cameras, ensure they support ONVIF 2.0 for compatibility.

4.3 Connecting a Monitor

Connect a monitor to the DVR using either the HDMI or VGA port. The DVR supports 1080P resolution output.

4.4 Sambungan Rangkaian

Connect an Ethernet cable from the DVR's LAN port to your router or network switch for remote access and online features.

4.5 Hidupkan

Connect the DC12V power adapter to the DVR's power input and then plug it into a power outlet. The DVR will power on automatically.

5. Arahan Operasi

This section covers the basic operation of your Hiseeu DVR.

5.1 Initial Setup and Main Menu

Upon first power-on, the DVR will guide you through an initial setup wizard. Use the connected USB mouse to navigate the on-screen menus. The main menu provides access to live view, playback, recording settings, network configuration, and system settings.

5.2 Remote Monitoring (P2P Cloud)

The DVR supports P2P (Cloud) functionality, eliminating the need for port forwarding for remote access. You can monitor your system remotely using a smartphone or PC.

1. Apl Telefon Pintar: Download the "XMEye" app from your device's app store.
2. Tambah Peranti: Open the app, register an account, and add your DVR by scanning the QR code displayed on the DVR's monitor (usually found in the network settings) or by manually entering the device ID.
3. Langsung View: Setelah ditambah, anda boleh view live feeds from your cameras and access recorded footage.

Imej 5.1: Cthample screenshot of the XMEye mobile application for remote viewing.

5.3 Motion Detection and Email Alerts

Configure motion detection settings for each camera to trigger recording and send email notifications or mobile push alerts when motion is detected.

1. Navigasi ke Menu Utama > Penggera > Pengesanan Gerakan.
2. Enable motion detection for desired channels.
3. Adjust sensitivity and detection areas.
4. Configure email settings under Main Menu > Network > Email to receive alerts.

5.4 Main balik Video

The DVR supports synchronous 8-channel playback. You can review dirakam footage daripada berbilang kamera secara serentak.

1. Dari siaran langsung view, klik kanan dan pilih Main balik.
2. Pilih julat tarikh dan masa untuk footage you wish to review.
3. Choose the cameras for playback.
4. Use the playback controls (play, pause, fast forward, rewind) to navigate through the recording.

5.5 Audio Dua Hala

If your cameras and audio setup support it, the DVR allows for two-way audio communication. Connect a microphone to the audio input and a speaker to the audio output port on the DVR.

6. Penyelenggaraan

Regular maintenance ensures the longevity and optimal performance of your DVR system.

• Pembersihan: Periodically clean the DVR's exterior with a soft, dry cloth. Ensure ventilation openings are free from dust and debris.
• Kemas kini Firmware: Check the Hiseeu official website for any available firmware updates. Updating firmware can improve performance and add new features. Follow the instructions provided with the update carefully.
• Sandaran Data: Sandarkan fail video penting secara berkalatage to an external USB drive. This can be done via the DVR's menu system.
• Kesihatan Cakera Keras: Monitor the health of your hard drive through the DVR's system information. Replace the HDD if any errors or warnings are reported.

7. Penyelesaian masalah

This section addresses common issues you might encounter with your DVR.

• Tiada Output Video pada Monitor:
  • Periksa sambungan kabel HDMI/VGA.
  • Pastikan monitor dihidupkan dan ditetapkan kepada sumber input yang betul.
  • Cuba monitor atau kabel yang berbeza.
• No Camera Image:
  • Verify camera power supply and video cable connections.
  • For IP cameras, ensure they support ONVIF 2.0 and are correctly configured on the network.
  • Check camera settings within the DVR interface.
• Tiada Rakaman:
  • Ensure a hard drive is installed and properly formatted. (Note: Hard drive unit is not included.)
  • Check recording schedules and motion detection settings.
  • Verify the hard drive status in system settings.
• Akses Jauh Tidak Berfungsi:
  • Ensure the DVR is connected to the internet.
  • Verify the P2P status in network settings.
  • Periksa sambungan internet telefon pintar anda.
  • Ensure the correct device ID or QR code was used to add the DVR to the XMEye app.

8. Spesifikasi

9. Waranti dan Sokongan

Your Hiseeu DVR comes with a standard manufacturer's warranty. Please refer to the warranty card included in your package or visit the official Hiseeu webtapak untuk terma dan syarat jaminan terperinci.

For technical support, troubleshooting assistance, or warranty claims, please contact Hiseeu customer service through their official website or the contact information provided with your purchase. When contacting support, please have your model number (DVR17823) and purchase details ready.