1. Pengenalan
This user manual provides detailed instructions for the installation, operation, and maintenance of your Posiflex Aura PP8800 POS Printer. Please read this manual thoroughly before using the printer to ensure proper functionality and to prevent damage.
2. Produk Lebihview
The Posiflex Aura PP8800 is a high-speed thermal printer designed for Point-of-Sale (POS) environments. It offers reliable performance with features such as an auto cutter, spill-resistance, and flexible deployment options.
Ciri-ciri Utama:
- High-speed thermal printing up to 220 mm/sec.
- Integrated auto cutter for efficient receipt handling.
- Supports 80 mm or 58 mm paper width.
- High resolution printing up to 8 dots/mm and 576 dots/line.
- QR code and PDF417 printing support.
- Drop-and-load action for easy paper roll replacement.
- Control over two cash drawers via one CR port.
- USB interface (True USB & Virtual COM selectable).
3. Apa yang ada di dalam Kotak
Upon unpacking, please verify that all items are present and undamaged.
- Posiflex Aura PP8800 POS Printer Unit
- Penyesuai Kuasa
- Kabel USB
- Paper Roll (for initial setup)
- Manual Pengguna (dokumen ini)
4. Persediaan
4.1 Pemasangan Fizikal
- penempatan: Place the printer on a stable, flat surface. Ensure adequate ventilation around the unit. The printer is wall-mount ready for flexible deployment if desired.
- Sambungkan Kuasa: Connect the power adapter to the printer's power input port and then plug the adapter into a suitable power outlet.
- Sambungkan Kabel Data: Connect the USB cable from the printer to your host computer or POS system.
- Sambungkan Laci Tunai (Pilihan): If using a cash drawer, connect its cable to the CR port on the printer. The PP8800 can control up to two cash drawers through this single port.
4.2 Memuatkan Gulungan Kertas
The PP8800 features a "drop-and-load" mechanism for easy paper roll replacement.
- Open the printer cover by pressing the cover release latch (usually located on the side or front).
- Insert the new thermal paper roll into the compartment with the paper feeding from the bottom and extending towards the front of the printer. Ensure the paper is aligned correctly. The printer supports 80 mm or 58 mm paper width.
- Tarik sedikit kertas keluar melepasi pemotong.
- Close the printer cover firmly until it latches securely.

Rajah 1: Posiflex Aura PP8800 POS Printer with a paper roll loaded and ready for operation.

Rajah 2: Posiflex Aura PP8800 POS Printer with the top cover closed, showing the sleek design.
4.3 Pemasangan Pemandu
After physically connecting the printer, you will need to install the appropriate drivers on your computer or POS system.
- Obtain the latest drivers from the official Posiflex webtapak atau media pemasangan yang disediakan.
- Follow the on-screen instructions to install the drivers. Select the correct printer model (PP8800) and connection type (USB).
- Once installed, perform a test print from your operating system's printer settings to confirm successful installation.
5. Mengendalikan Pencetak
5.1 Menghidupkan/Mematikan
To power on the printer, ensure it is connected to a power source and press the power button (if present, or it may power on automatically when connected). The POWER indicator light will illuminate. To power off, disconnect from the power source or use the power button.
5.2 Indicator Lights and Buttons
- KUASA: Menunjukkan pencetak dihidupkan.
- RALAT: Illuminates or blinks to indicate an error condition (e.g., paper jam, print head issue). Refer to the Troubleshooting section.
- PAPER OUT: Illuminates when the paper roll is empty or nearly empty.
- Butang FEED: Press to advance the paper manually. Hold down to feed continuously.
5.3 Resit Percetakan
Once the printer is set up and drivers are installed, you can print receipts directly from your POS software or application. Ensure the PP8800 is selected as the default printer or the target printer within your application.
5.4 Special Printing Functions
- QR Code and PDF417: The printer supports printing of QR codes and PDF417 barcodes. Ensure your POS software is configured to send these commands to the printer.
- Kawalan Laci Tunai: The printer can trigger the opening of up to two connected cash drawers. This function is typically controlled by your POS software.
- Kitchen Bell Function (Optional): If equipped with the optional kitchen bell, the printer can activate it for order notifications.
6. Penyelenggaraan
6.1 Membersihkan Pencetak
Pembersihan berkala membantu mengekalkan kualiti cetakan dan memanjangkan jangka hayat pencetak.
- Luaran: Lap bahagian luar dengan lembut, damp cloth. Avoid abrasive cleaners or solvents. The external cover offers spill-resistance.
- Kepala Cetak: Use a print head cleaning pen or an alcohol-soaked cotton swab to gently clean the thermal print head. Ensure the printer is off and cooled down before cleaning.
- Laluan Kertas: Keluarkan sebarang habuk atau serpihan kertas dari laluan kertas menggunakan berus lembut atau udara termampat.
6.2 Paper Roll Recommendations
Use high-quality thermal paper rolls to ensure optimal print quality and to prevent damage to the print head. Avoid using paper that is creased, damaged, or has adhesive residue.
7. Penyelesaian masalah
This section addresses common issues you might encounter with your PP8800 printer.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Pencetak tidak dihidupkan. | Tiada bekalan kuasa. | Check power cable connection and power outlet. |
| No printing. | Paper out, incorrect driver, cable disconnected. | Load paper, verify driver installation, check USB cable connection. |
| "ERROR" light is on/blinking. | Paper jam, print head overheating, cutter error. | Open cover and clear any paper jams. Allow printer to cool. Contact support if error persists. |
| "PAPER OUT" light is on. | Gulungan kertas kosong atau tidak dimuatkan dengan betul. | Replace paper roll and ensure it is loaded correctly. |
| Kualiti cetakan buruk. | Dirty print head, low-quality paper. | Clean the print head. Use recommended thermal paper. |
8. Spesifikasi
| Ciri | Perincian |
|---|---|
| Nombor Model | PP8800 |
| Teknologi Percetakan | terma |
| Kelajuan Mencetak | Sehingga 220 mm/saat |
| Resolusi Cetakan | 8 dots/mm, 576 dots/line (Max 576 dpi) |
| Paper Width Support | 80 mm atau 58 mm |
| Pemotong Auto | ya |
| Antara muka | USB (True USB & Virtual COM selectable) + optional Serial, Parallel, LAN or Wireless interface module |
| Kawalan Laci Tunai | 2 cash drawers via 1 CR port |
| Dimensi (W x D x H) | 148 mm x 205 mm x 143 mm |
| Berat badan | 1.2 kg |
| Pilihan Warna | Ivory, Black, or White |
| Negara Asal | Taiwan |
9. Waranti dan Sokongan
For warranty information and technical support, please refer to the warranty card included with your product or visit the official Posiflex webtapak. Simpan resit pembelian anda sebagai bukti pembelian.
Posiflex Official Webtapak: www.posiflex.com





