Grandstream GXP2140 Enterprise IP Phone User Manual

1. Pengenalan

This manual provides detailed instructions for the installation, operation, and maintenance of your Grandstream GXP2140 Enterprise IP Phone. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

2. Kandungan Pakej

Sahkan bahawa semua barang ada di dalam bungkusan anda. Jika terdapat barang yang hilang atau rosak, sila hubungi penjual anda.

• Grandstream GXP2140 IP Phone Unit
• Telefon bimbit dengan Kord Bergelung
• Stand Telefon
• Kabel Ethernet
• Penyesuai Kuasa
• Panduan Pemasangan Ringkas (tidak disertakan dalam manual digital ini)

3. Fizikal Overview

Biasakan diri anda dengan komponen Telefon IP GXP2140 anda.

Rajah 3.1: Depan View of the Grandstream GXP2140 IP Phone. This image displays the phone's front, highlighting the color LCD screen, programmable soft keys, navigation cluster, and the main dial pad. The handset is cradled on the left side.

Rajah 3.2: Bersudut View of the Grandstream GXP2140 IP Phone. This perspective shows the phone from an elevated angle, providing a clearer view of the handset, the main unit, and the slight tilt of the display for ergonomic use.

Rajah 3.3: Sisi View of the Grandstream GXP2140 IP Phone with Stand. This image illustrates the phone's profile, demonstrating how the included stand supports the unit at an optimal viewing and operating angle.

Komponen Utama:

• Skrin LCD: Color display for call information, menus, and status.
• Kekunci Baris: Four programmable keys with LED indicators for line status.
• Kekunci lembut: Context-sensitive keys below the LCD screen for menu navigation and feature activation.
• Kekunci Navigasi: Butang Atas, Bawah, Kiri, Kanan dan OK untuk navigasi menu.
• PAD dail: Standard 12-button keypad for dialing numbers.
• Kekunci Fungsi: Dedicated keys for features like Message, Hold, Transfer, Conference, Speakerphone, Send/Redial, Mute, and Volume.
• Telefon bimbit: Untuk perbualan peribadi.
• Telefon pembesar suara: Built-in speaker and microphone for hands-free communication.
• Pelabuhan: Located on the back for power, network, PC, and handset connection.

4. Persediaan

Ikuti langkah ini untuk menyediakan Telefon IP Grandstream GXP2140 anda.

1. Pasang Penyangga Telefon: Align the stand with the slots on the back of the phone unit and slide it into place until it clicks securely.
2. Sambungkan Handset: Plug one end of the coiled cord into the handset port on the phone unit and the other end into the handset.
3. Sambungkan ke Rangkaian: Plug one end of the Ethernet cable into the LAN port on the back of the phone and the other end into an active network port (e.g., a switch or router). If your network supports Power over Ethernet (PoE), the phone will power on automatically.
4. Sambungkan Kuasa (jika tidak menggunakan PoE): If PoE is not available, connect the power adapter to the power port on the phone and then plug the adapter into a power outlet.
5. Boot-up awal: The phone will power on and begin the boot-up sequence. The LCD screen will display the Grandstream logo and then show network status and line information.

5. Operasi Asas

This section covers the fundamental functions of your GXP2140 IP Phone.

5.1 Membuat Panggilan

• Dail luar cangkuk: Pick up the handset, press the Speakerphone button, or press an available Line key. Dial the number and press the Send/Redial button or wait a few seconds for automatic dialing.
• Dail on-hook: Dial the number first, then pick up the handset, press the Speakerphone button, or press an available Line key.

5.2 Menjawab Panggilan

• When the phone rings, pick up the handset, or press the Speakerphone button, or press the flashing Line key.

5.3 Holding a Call

• Semasa panggilan aktif, tekan tahan butang. Kekunci baris akan berkelip.
• Untuk menyambung semula panggilan, tekan kekunci Talian yang berkelip sekali lagi.

5.4 Transferring a Call

• Pemindahan Buta: Semasa panggilan aktif, tekan Pemindahan button, dial the transfer destination number, and press the Pemindahan butang lagi.
• Pemindahan yang Dihadiri: During an active call, press an available Line key to get a new dial tone. Dial the transfer destination number. Once the second party answers, press the Pemindahan button and then the flashing Line key of the original call.

5.5 Using Speakerphone and Mute

• Tekan ke Telefon pembesar suara button to toggle speakerphone mode on/off.
• Tekan ke bisu button to mute or unmute your microphone during a call. The Mute LED will illuminate when active.

5.6 Melaraskan Kelantangan

• Semasa panggilan, tekan Jilid +/- butang untuk melaraskan kelantangan telefon bimbit, alat dengar atau pembesar suara telefon.
• Apabila terbiar, tekan Jilid +/- butang untuk melaraskan kelantangan dering.

6. Ciri Lanjutan

The Grandstream GXP2140 offers several advanced features to enhance your communication experience.

• Berbilang Baris: The GXP2140 supports up to 4 line appearances, allowing you to manage multiple calls simultaneously.
• Audio HD: Experience superior voice clarity with HD audio support.
• Panggilan Persidangan: Initiate a 5-way audio conference by pressing the Persidangan button during an active call.
• XML Applications: The phone supports custom XML applications for enhanced functionality and integration with business tools.
• Electronic Hook Switch (EHS) Support: For Plantronics headsets, enabling remote call control.

7. Penyelenggaraan

Proper care and maintenance will extend the life of your IP phone.

• Pembersihan: Gunakan kain lembut dan kering untuk membersihkan permukaan telefon. Untuk tanda degil, sedikit damp cloth with mild soap can be used, ensuring no liquid enters openings. Do not use harsh chemicals or abrasive cleaners.
• Persekitaran: Simpan telefon di persekitaran yang kering, jauh daripada cahaya matahari langsung, haba berlebihan dan kelembapan.
• Pengurusan Kabel: Pastikan semua kabel disambungkan dengan selamat dan tidak mengalami ketegangan. Elakkan membengkokkan kabel secara mendadak.

8. Penyelesaian masalah

Bahagian ini menangani isu biasa yang mungkin anda hadapi dengan Telefon IP GXP2140 anda.

• Tiada Kuasa:
  • Check if the power adapter is securely connected to both the phone and the power outlet.
  • If using PoE, ensure the Ethernet cable is connected to a PoE-enabled port and the network switch is providing power.
  • Try a different power outlet or power adapter if available.
• Tiada Nada Dail:
  • Verify the Ethernet cable is properly connected to the LAN port and the network.
  • Check the network status on the LCD screen. If it shows no network, contact your network administrator.
  • Ensure your SIP account is registered and active (indicated by a solid green line key LED).
• Tidak Boleh Membuat/Terima Panggilan:
  • Confirm the phone has a dial tone and is registered.
  • Check if the phone's IP address is valid and can reach the SIP server.
  • Verify that the phone number being dialed is correct.
• Isu Paparan:
  • If the screen is blank, refer to the "No Power" section.
  • If the display is frozen, try restarting the phone by unplugging and re-plugging the power.

9. Spesifikasi

Key technical specifications for the Grandstream GXP2140 Enterprise IP Phone:

10. Maklumat Keselamatan

Sila patuhi langkah berjaga-jaga keselamatan berikut untuk mengelakkan kecederaan atau kerosakan pada peranti:

• Jangan dedahkan telefon kepada air atau kelembapan.
• Jangan buka telefon casing; merujuk semua perkhidmatan kepada kakitangan yang berkelayakan.
• Gunakan hanya penyesuai kuasa yang disediakan.
• Elakkan meletakkan telefon berhampiran sumber haba atau di bawah cahaya matahari langsung.
• Jauhkan telefon daripada medan elektromagnet yang kuat.

11. Waranti dan Sokongan

For warranty information and technical support, please refer to the documentation provided with your purchase or visit the official Grandstream website. Contact your vendor or Grandstream support directly for assistance with product issues or service requests.