1. Pengenalan
This manual provides detailed instructions for the installation, operation, and maintenance of your TENVIS IP391W HD Wireless Waterproof Security CCTV Camera. Please read this manual thoroughly before using the product to ensure correct setup and optimal performance. Keep this manual for future reference.
2. Maklumat Keselamatan
- Pastikan bekalan kuasa voltage matches the camera's requirements to prevent damage.
- Jangan dedahkan kamera kepada suhu, kelembapan atau persekitaran yang menghakis yang melampau.
- Avoid pointing the camera directly at strong light sources for extended periods, as this may damage the image sensor.
- Kendalikan kamera dengan berhati-hati. Jangan jatuhkan atau tertakluk kepada getaran yang kuat.
- For outdoor installation, ensure all connections are properly sealed and protected from weather elements, despite the camera's waterproof rating.
- Hanya gunakan aksesori yang ditentukan oleh pengilang.
3. Kandungan Pakej
Sahkan bahawa semua item terdapat dalam pakej anda:
- TENVIS IP391W HD Wireless Waterproof Security CCTV Camera
- Antena Wi-Fi
- Penyesuai Kuasa
- Kabel Ethernet
- Pendakap Pemasangan
- Skru dan Palam Dinding
- Manual Pengguna (dokumen ini)

Image 3.1: Contents of the TENVIS IP391W package, including the camera, antenna, power adapter, Ethernet cable, mounting bracket, and screws.
4. Produk Lebihview
The TENVIS IP391W is an HD wireless waterproof security camera designed for outdoor surveillance. It features robust construction and advanced functionalities for reliable monitoring.
4.1 Ciri-ciri Utama
- Kualiti Video HD: 720p resolution with 1/4 CMOS Mega pixels and H.264 compression.
- Penglihatan Malam: Equipped with IR-cut and infrared light source for clear monitoring in low-light conditions.
- Kesambungan Tanpa Wayar: Supports Wi-Fi for flexible installation.
- Reka bentuk kalis air: Suitable for outdoor use with an all-aluminum crust and rubber seals.
- Pengesanan Pergerakan: Dynamic alarm function with support for up to 32GB TF card for local storage.
- Zum Digital: Features 5x digital zoom.
- Mobile Surveillance: Menyokong jarak jauh viewing and iPhone push alarms via a dedicated app.
- Pasang dan Main: Designed for ease of setup.
4.2 Komponen Kamera

Imej 4.1: Bahagian hadapan view of the TENVIS IP391W camera, showing the main lens, infrared LEDs, and Wi-Fi antenna.

Imej 4.2: Sisi view of the TENVIS IP391W camera, highlighting its bullet-style form factor.

Image 4.3: Close-up of the camera's front, detailing the 6mm lens and 8Mil Infrared LEDs for night vision.

Image 4.4: Illustration of the camera's waterproof construction, featuring an all-aluminum crust and rubber seals for high water resistance.
5. Persediaan
5.1 Pemasangan Fizikal
- Pilih Lokasi: Pilih lokasi luar yang menyediakan yang diingini viewing angle and is within range of your Wi-Fi network or an Ethernet connection. Ensure the location offers protection from direct impact and allows for proper cable management.
- Lekapkan Pendakap: Use the provided screws and wall plugs to securely attach the mounting bracket to a wall or ceiling.
- Pasang Kamera: Secure the camera to the mounting bracket. Adjust the camera's angle to achieve the desired field of view.
- Install Wi-Fi Antenna: Screw the Wi-Fi antenna onto the designated port on the camera.
5.2 Sambungan Kuasa
Connect the power adapter to the camera's power input port and then plug the adapter into a suitable power outlet. Ensure the power outlet is protected from weather if installed outdoors.
5.3 Sambungan Rangkaian
The TENVIS IP391W supports both wired (Ethernet) and wireless (Wi-Fi) network connections.
5.3.1 Wired Connection (Recommended for Initial Setup)
- Sambungkan satu hujung kabel Ethernet ke port Ethernet kamera.
- Sambungkan hujung kabel Ethernet yang satu lagi ke port LAN yang tersedia pada penghala atau suis rangkaian anda.
- Once connected, the camera should obtain an IP address automatically.
5.3.2 Wireless Connection (Wi-Fi)
For wireless setup, it is often easiest to perform initial configuration via a wired connection first, then switch to Wi-Fi. The camera can be controlled via a mobile application (Android, iOS) or web antara muka.
- Muat turun Apl: Cari untuk the official TENVIS app on your mobile device's app store (Android or iOS).
- Tambah Kamera: Open the app and follow the on-screen instructions to add a new camera. This typically involves scanning a QR code on the camera or manually entering its ID.
- Konfigurasikan Wi-Fi: Within the app or web interface, navigate to the network settings. Select your Wi-Fi network (SSID) and enter the password.
- Sahkan Sambungan: After applying Wi-Fi settings, disconnect the Ethernet cable. The camera should now connect wirelessly. Confirm by checking the camera's status in the app.
6. Mengendalikan Kamera
Once the camera is set up and connected to your network, you can access its features through the mobile app or a web pelayar.
6.1 Langsung View
Open the TENVIS app on your smartphone or access the camera's IP address through a web browser on your computer. Select the camera from your device list to view suapan video langsung.
6.2 Rakaman dan Penyimpanan
- Penyimpanan Kad TF: The camera supports a TF (microSD) card up to 32GB for local video storage. Insert the TF card into the designated slot on the camera. Format the card via the app or web interface if prompted.
- Mod Rakaman: Configure recording settings (e.g., continuous, scheduled, motion-triggered) through the camera's software.
- Main balik: Akses foo yang dirakamtage via the app or web antara muka untuk semulaview peristiwa lampau.
6.3 Motion Detection and Alarms
The camera features a dynamic alarm function to alert you to detected movement.
- Dayakan Pengesanan Gerakan: In the camera settings, enable motion detection.
- Laraskan Kepekaan: Configure the motion detection sensitivity to minimize false alarms.
- Set Alarm Actions: Define actions such as recording video, sending push notifications to your mobile device (iPhone push alarm supported), or uploading images to an FTP server.
6.4 Zum Digital
The camera supports 5x digital zoom. Use the pinch-to-zoom gesture in the mobile app or the zoom controls in the web interface to magnify the live or recorded video feed.
6.5 Penglihatan Malam
The camera automatically switches to night vision mode in low-light conditions using its infrared LEDs and IR-cut filter. This provides clear black-and-white video footage pada waktu malam.
7. Penyelenggaraan
- Membersihkan Lensa: Bersihkan lensa kamera dengan kerap dengan kain lembut dan kering untuk memastikan kualiti imej yang jelas. Elakkan pembersih yang kasar.
- Menyemak Sambungan: Periodically inspect all cables and connections for wear or damage, especially for outdoor installations. Ensure waterproof seals remain intact.
- Kemas kini Firmware: Check the TENVIS official website or app for available firmware updates. Keeping the firmware updated can improve performance and add new features.
- Pengurusan Storan: Jika menggunakan kad TF, semak semula secara berkalaview dan urus foo yang disimpantage to ensure sufficient space.
8. Penyelesaian masalah
If you encounter issues with your TENVIS IP391W camera, refer to the following common problems and solutions:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Camera not connecting to network / Difficult setup | Incorrect Wi-Fi password; camera too far from router; network interference; outdated software. | Ensure correct Wi-Fi credentials. Move camera closer to router or use a wired connection for initial setup. Try restarting the camera and router. Ensure the app/software is the latest version. |
| No video feed / Offline status | Power issue; network disconnection; incorrect IP address. | Check power connection. Verify network cable (if wired) or Wi-Fi signal strength. Restart camera. Ensure no firewall is blocking access. |
| Poor image quality / Choppy video | Insufficient network bandwidth; dirty lens; low light conditions; camera settings. | Ensure stable and sufficient network bandwidth. Clean the camera lens. Adjust video resolution settings if available. Ensure night vision is functioning correctly in low light. |
| Excessive false motion alarms | High sensitivity setting; environmental factors (moving shadows, plants). | Reduce motion detection sensitivity in the camera settings. Adjust the camera's field of view to exclude areas with frequent non-threatening movement. |
| Camera hangs or shuts down frequently | Software glitch; overheating; power instability. | Restart the camera. Ensure it's in a well-ventilated area. Check for firmware updates. If issues persist, contact support. |
9. Spesifikasi
| Ciri | Perincian |
|---|---|
| Nombor Model | IP391W |
| Resolusi | 720p |
| Penderia Imej | 1/4 CMOS Mega pixels |
| Pemampatan Video | H.264 |
| Kadar Bingkai | 30 bingkai sesaat |
| Ketersambungan | Wi-Fi (Wireless), Ethernet (Wired) |
| Zum Digital | 5x |
| Penglihatan Malam | IR-cut, Infrared Light Source |
| Penyimpanan | Menyokong kad TF sehingga 32GB |
| Pengesanan Pergerakan | Dynamic alarm function |
| Kaedah Kawalan | Aplikasi (Android, iOS) |
| Tahap Ketahanan Air | Waterproof (IP391W rating) |
| Dimensi (L x W x H) | 15.01 x 7.01 x 12.5 cm |
| Berat Barang | 1.18 kg |
| Sumber Kuasa | Battery Powered (Note: Product specifications indicate 'Battery Powered' but typically these cameras use a power adapter for continuous operation. Please refer to the included power adapter for actual power input.) |
10. Waranti dan Sokongan
For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. For technical support, product inquiries, or service, please visit the official TENVIS webtapak atau hubungi bahagian perkhidmatan pelanggan mereka. Simpan resit pembelian anda sebagai bukti pembelian.




