HP 3502 IP Phone User Manual

1. Pengenalan

This manual provides comprehensive instructions for the setup, operation, and maintenance of your HP 3502 IP Phone. The HP 3502 is a robust Voice over IP (VoIP) telephone designed for business environments, featuring four softkeys and full-duplex speakerphone capabilities for clear communication.

2. Kandungan Pakej

Please verify that all items listed below are present in your package. If any items are missing or damaged, contact your vendor immediately.

• HP 3502 IP Phone Unit
• Telefon bimbit
• Kabel Telefon bimbit
• Kabel Ethernet (RJ-45)
• Power Adapter (if not using Power over Ethernet - PoE)
• Panduan Mula Pantas

3. Produk Lebihview

Rajah 3.1: Depan view of the HP 3502 IP Phone. The image displays the phone's handset resting on its cradle on the left side. The main unit features a rectangular display screen at the top, below which are four softkeys. To the right of the display is a navigation cluster, and below that is a standard numeric keypad with additional function buttons.

The HP 3502 IP Phone is designed for intuitive use and reliable performance. Key features include:

• Skrin Paparan: A 4.3-inch screen for call information, menus, and status.
• Kekunci lembut: Four context-sensitive buttons located directly below the display, whose functions change based on the phone's current state.
• Telefon Pembesar Suara Dupleks Penuh: Allows for hands-free conversations with clear audio.
• Papan kekunci angka: Standard 0-9 keys for dialing, along with * and #.
• Kluster Navigasi: Butang untuk navigasi dan pemilihan menu.
• Dedicated Function Buttons: Includes buttons for volume control, mute, headset, speaker, and message waiting indicator.
• Sumber Kuasa: Supports both Corded Electric power and Power over Ethernet (PoE).

4. Persediaan

4.1 Sambungan Fizikal

1. Sambungkan Handset: Pasangkan satu hujung kord telefon bimbit yang digelung ke dalam telefon bimbit dan hujung yang satu lagi ke dalam port telefon bimbit di tapak telefon.
2. Sambungkan ke Rangkaian:
   • Locate the "LAN" or "NETWORK" port on the back of the phone.
   • Connect one end of the Ethernet cable to this port and the other end to an active network port (e.g., a wall jack or network switch).
3. Sambungkan Kuasa:
   • If your network supports Power over Ethernet (PoE), the phone will power on automatically once the Ethernet cable is connected.
   • If PoE is not available, connect the provided power adapter to the "POWER" port on the phone and then plug the adapter into a standard electrical outlet.
4. Boot-up awal: The phone will power on and begin its boot sequence. This may take a few moments. The display will show boot progress and then indicate network status.

4.2 Network and Account Configuration

The HP 3502 IP Phone typically obtains network settings (IP address, subnet mask, gateway, DNS) automatically via DHCP. VoIP account registration (SIP or H.323) is usually provisioned by your IT administrator or service provider. Consult your IT department for specific configuration details if manual setup is required.

• Automatic Provisioning: Most enterprise deployments use automatic provisioning servers to configure the phone.
• Konfigurasi Manual: If manual configuration is necessary, access the phone's menu system (often via a "Menu" or "Settings" button) to enter network parameters and SIP/H.323 account details. Refer to your IT administrator's instructions for these values.

5. Arahan Operasi

5.1 Membuat Panggilan

1. Angkat Telefon Bimbit: Angkat telefon bimbit, atau tekan butang Penceramah button for hands-free mode. You will hear a dial tone.
2. Nombor Dail: Masukkan nombor telefon yang dikehendaki menggunakan papan kekunci berangka.
3. Mulakan Panggilan: Tekan ke dail softkey (if available) or wait a few seconds for the call to automatically connect.

5.2 Menerima Panggilan

• Apabila telefon berdering, angkat gagang telefon untuk menjawab.
• Sebagai alternatif, tekan butang Penceramah button to answer in hands-free mode, or press the Jawab kekunci lembut.

5.3 In-Call Functions

• Kawalan Kelantangan: Gunakan Kelantangan buttons (usually +/-) to adjust the handset, headset, or speakerphone volume during a call.
• Redam: Tekan ke bisu button to mute your microphone. Press it again to unmute.
• Tahan: Tekan ke tahan softkey or button to place the current call on hold. Press it again to resume the call.
• Pemindahan:
  1. Semasa panggilan aktif, tekan Pemindahan softkey or button.
  2. Dail nombor yang anda ingin pindahkan panggilan.
  3. Tekan ke Pemindahan softkey again to complete a blind transfer, or wait for the other party to answer and then press Pemindahan for a supervised transfer.
• Persidangan:
  1. Semasa panggilan aktif, tekan Persidangan softkey or button.
  2. Dail nombor pihak ketiga.
  3. Setelah pihak ketiga menjawab, tekan butang Persidangan softkey again to join all parties.
• Tamatkan Panggilan: Replace the handset in the cradle, or press the Tamatkan Panggilan softkey or Penceramah button if in hands-free mode.

6. Penyelenggaraan

Proper care ensures the longevity of your HP 3502 IP Phone.

• Pembersihan: Use a soft, dry, lint-free cloth to clean the phone's surface. For stubborn marks, slightly dampen kain dengan air. Elakkan menggunakan bahan kimia yang keras, pembersih yang melelas, atau pelarut.
• Persekitaran: Keep the phone away from excessive heat, direct sunlight, and moisture. Ensure adequate ventilation around the device.
• Pengendalian: Elakkan daripada menjatuhkan telefon atau terkena impak yang kuat.

7. Penyelesaian masalah

This section addresses common issues you might encounter with your HP 3502 IP Phone.

Jika masalah berterusan selepas mencuba penyelesaian ini, sila hubungi sokongan IT anda atau pengilang produk untuk bantuan lanjut.

8. Spesifikasi

9. Waranti dan Sokongan

The HP 3502 IP Phone is covered by a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official HP support webtapak.

For technical support, troubleshooting assistance beyond this manual, or to inquire about service, please contact HP customer support or your authorized HP reseller. Contact information can typically be found on the HP official webtapak atau dalam dokumentasi produk anda.

Sokongan HP Webtapak: www.hp.com/support