1. Pengenalan
Selamat datang ke Hitamview XPLORE 1 Walkie Talkie Rugged SmartPhone user manual. This device combines the functionality of a powerful 5G smartphone with a robust walkie-talkie, designed for demanding environments and extended use. Featuring a massive 20,000mAh battery, a 6.78-inch 120Hz display, and advanced AI capabilities, the XPLORE 1 is built to withstand extreme conditions while keeping you connected.

2. Spesifikasi
| Ciri | Penerangan |
|---|---|
| Model | XPLORE 1 Walkie Talkie |
| warna | Hitam, Jingga |
| Dimensi | 184*83*29.5mm |
| Berat badan | 695g (with Antenna) / 680g (without Antenna) |
| Sistem Operasi | DokeOS 5.0 (Based on Android 15) |
| CPU | Octa-core 5G MediaTek Dimensity 7050, 6nm, Up to 2.4GHz |
| RAM & ROM | 12GB RAM & 256GB ROM (LPDDR5+UFS3.1); 16GB RAM & 512GB ROM (LPDDR5+UFS4.0) |
| Pengembangan TF | Sehingga 2TB |
| Kapasiti Bateri | 20,000mAh |
| Mengecas | 55W Wired Fast Charging, 45W Wireless Charging Dock, 5W Reverse Charging |
| Kamera Depan | 50MP (Samsung ISOCELL JN1) |
| Kamera Belakang | Penglihatan Malam 64MP + Penglihatan Malam 20MP |
| Penceramah | 1PC 1134 Smart-K BOX Speaker |
| Rugged Rating | IP68 & IP69K & MIL-STD-810H |
| Navigasi | GPS/GLONASS/BeiDou/Galileo/QZSS (L1, L5) |
| slot kad | Dual SIM (2*SIM) or 1*SIM + 1*TF Card |
| Mod Sarung Tangan | Disokong |
| NFC | Disokong |
| Dual 5G VoLTE | Disokong |
| Wi-Fi & Bluetooth | IEEE802.11a/b/g/n/ac/ax (2.4GHz/5GHz); BT 5.2 |
| Jalur Rangkaian | 2G: B2/B3/B5/B8; 3G: WCDMA:B1/B2/B4/B5/B6/B8/B19, CDMA: BC0/BC1/BC10; 4G: TDD:B34/B38/B39/B40/B41, FDD:B1/2/3/4/5/7/8/12/13/17/18/19/20/25/26/28A/28B/30/66; 5G: N1/3/5/7/8/20/28/38/40/41/77/78 |
| Saiz Paparan | 6.78-inch 2.4K FHD+IPS |
| Resolusi Paparan | 1080*2460 |
| Kadar Semula Skrin | 120Hz |
| Skrin Sekunder | 2.01-inch, 240*296 Resolution |
| GPS terbina dalam | ya |
| Radiator Terbina Dalam | Yes (Integrated Cooling System) |
3. Panduan Persediaan
3.1 Pemasangan Kad SIM dan TF
The XPLORE 1 supports dual SIM cards or one SIM card and one TF (microSD) card for expanded storage. The card slot is located on the side of the device.
- Locate the card slot on the side of your device.
- Gunakan alat ejektor SIM yang disediakan untuk membuka dulang kad.
- Carefully place your Nano-SIM card(s) and/or TF card into the designated slots on the tray. Ensure the gold contacts are facing down and the cards are correctly oriented.
- Tolak dulang perlahan-lahan ke dalam peranti sehingga ia berbunyi pada tempatnya.
3.2 Pengecasan Awal
Before first use, it is recommended to fully charge your XPLORE 1. The device supports 55W wired fast charging and 45W wireless charging (with compatible dock).

- Pengecasan Berwayar: Connect the Type-C charging cable to the phone's charging port and plug the other end into a compatible 55W fast charger.
- Pengecasan Tanpa Wayar: Place the phone on a compatible 45W wireless charging dock. Ensure the phone is correctly aligned for charging.
3.3 Hidupkan/Mati Kuasa
- Untuk Menghidupkan: Press and hold the Power button (usually on the right side) until the Blackview logo muncul.
- Untuk Mematikan: Tekan dan tahan butang Kuasa, kemudian pilih "Matikan" daripada pilihan pada skrin.
- Untuk Mulakan Semula: Tekan dan tahan butang Kuasa, kemudian pilih "Mulakan Semula" daripada pilihan yang tersedia.
3.4 DokeOS 5.0 Initial Setup
Upon first power-on, you will be guided through the initial setup process for DokeOS 5.0, based on Android 15. Follow the on-screen prompts to:
- Pilih bahasa dan wilayah anda.
- Sambung ke rangkaian Wi-Fi.
- Log masuk dengan akaun Google anda.
- Sediakan kunci skrin (PIN, corak, kata laluan, cap jari atau pengecaman wajah).
- Review dan menerima terma dan syarat.

4. Arahan Operasi
4.1 Basic Phone Functions
- Membuat Panggilan: Buka apl Telefon, dail nombor dan ketik ikon panggilan.
- Menghantar Mesej: Buka aplikasi Mesej, mulakan perbualan baharu, masukkan penerima dan mesej, kemudian hantar.
- Akses internet: Ensure you have a mobile data plan or are connected to Wi-Fi. Open your preferred browser or app to access the internet.
- Face & Fingerprint Unlock: Set up these biometric security features in the device settings for quick and secure access.

4.2 Walkie Talkie Functionality
The XPLORE 1 features a built-in hardware walkie-talkie for reliable communication without network dependency.
- Butang PTT: The dedicated Push-to-Talk (PTT) button on the side allows for instant communication. Press and hold to speak, release to listen.
- Mod Komunikasi:
- Panggilan Peribadi: One-on-one communication with a specific contact.
- Panggilan Kumpulan: Communicate with a pre-defined group of members (supports up to 100+ group members).
- Semua Panggilan: Broadcast your message to all full-channel members.
- Dual-Slot Communication: The device supports controllable dual-slot communication, allowing two teams to talk simultaneously on a single frequency (available in digital mode only).
- Dual Mode Compatibility: Interconnects between digital and analog devices, bridging old and new communication systems.
- Pengurangan Bunyi: Features ENC Noise Reduction and a Smart Noise Filter to ensure crystal-clear, noise-free audio, even in extreme environments.
- Julat: Up to 20KM in open wild areas and 4.5KM in urban areas.


4.3 Ciri-ciri Kamera
The XPLORE 1 is equipped with a versatile camera system for various shooting conditions.
- Kamera Utama: 64MP for high-resolution photos and 4K video recording. Features 8X Optical Zoom for capturing distant details.
- Kamera Penglihatan Malam: 20MP for clear imaging in low-light or complete darkness.
- Kamera Depan: 50MP Samsung ISOCELL JN1 for high-quality selfies and video calls.
- ImageX App: Utilize the built-in ImageX app with up to 18 AI editing tools to enhance your photos.
- Underwater Camera Mode: Mod khusus untuk merakam foto dan video di bawah air.



4.4 Ciri Paparan
- Paparan Utama: A large 6.78-inch 2.4K FHD+IPS display with a 120Hz refresh rate for smooth visuals.
- Paparan Sekunder: A 2.01-inch sub-screen (240*296 resolution) provides quick access to information like time, music controls, call management, notifications, weather, step count, compass, and quick selfies.


4.5 Ciri AI
The XPLORE 1 integrates advanced AI capabilities through Doke AI 2.0, powered by DeepSeek-R1, ChatGPT, and Gemini AI 2.0 Flash.
- AI Voice Wake-up & Full-screen Smart Assistance: Interact with your device hands-free.
- Hi Doki App: An AI assistant for smart Q&A, text-to-image, image-to-image, music composition, online search, document parsing, tutoring, and role-play chat.
- VidGen App: Create videos from text or images with AI.
- Soundle App: An AI music and song maker to adjust style, mood, instruments, and rhythm, or write lyrics.

4.6 Ciri-ciri Lasak
The XPLORE 1 is built to be highly durable and resistant to harsh conditions.
- Pensijilan: IP68, IP69K, and MIL-STD-810H certified for water, dust, and drop resistance.
- Tahan Air: Withstands 2 meters underwater for 30 minutes.
- Rintangan jatuh: 1.5 meters drop-proof and 6 meters free-fall durability.
- Corning Gorilla Glass 5: Provides 2x improved scratch and drop resistance for the screen.
- Glove Mode 2.0: Increased touch sensitivity for use with gloves.

4.7 Ciri-ciri Lain
- Alat Kawalan Jauh Inframerah: Use your phone as a universal remote for various devices like TVs, air conditioners, and projectors.
- Butang Pintasan Tersuai: Assign functions like sound recording, flashlight, screenshots, underwater camera, PTT, or SOS to a physical button for quick access.
- Navigasi: Supports GPS, GLONASS, BeiDou, Galileo, and QZSS (L1, L5) for accurate positioning.
- NFC: Untuk pembayaran tanpa sentuh dan pemindahan data.


5. Penyelenggaraan
5.1 Pembersihan
- Lap skrin dan badan dengan kerap menggunakan kain lembutamp kain.
- For the rugged features, ensure the USB port plug and earpiece mesh are free from dirt and debris to maintain waterproof integrity.
- Elakkan menggunakan bahan kimia yang keras atau bahan kasar untuk pembersihan.
5.2 Penjagaan Bateri
- Untuk memanjangkan hayat bateri, elakkan suhu yang melampau.
- Jangan biarkan peranti dicas sepenuhnya atau dinyahcas sepenuhnya untuk tempoh yang lama.
- The 20,000mAh battery is designed for long endurance; utilize the intelligent charging protection features to optimize its lifespan.

5.3 Kemas Kini Perisian
Hitamview provides 3 years of Android updates to ensure your device remains secure and up-to-date with the latest features. Check for system updates periodically in the device settings.
5.4 Sistem Penyejukan
The XPLORE 1 features a 5,480mm² Integrated Cooling System with copper foil, graphite sheet, and thermal silicone to prevent overheating and maintain optimal performance, even during intensive tasks like gaming.

6. Penyelesaian masalah
6.1 Isu dan Penyelesaian Biasa
- Peranti tidak dihidupkan: Ensure the battery is charged. Connect to the charger and try again. If unresponsive, perform a forced restart by holding the power button for an extended period (e.g., 10-15 seconds).
- Isu pengecasan: Check the charging cable and adapter for damage. Ensure the Type-C port is clean and free of debris. If using wireless charging, ensure proper alignment on the dock.
- Walkie Talkie not connecting: Verify both devices are on the same channel and frequency. Ensure antennas are securely attached. Check for obstructions if in an urban area.
- Isyarat rangkaian yang lemah: Move to an area with better reception. Check if your SIM card is properly inserted.
- Apl ranap atau beku: Close and reopen the app. Clear the app's cache in settings. If the issue persists, uninstall and reinstall the app.
- Prestasi perlahan: Use the System Manager app for one-tap cleaning and optimization. Close unnecessary background apps.
6.2 Tetapan Semula Kilang
Jika anda menghadapi masalah perisian yang berterusan, tetapan semula kilang boleh menyelesaikannya. Amaran: Ini akan memadamkan semua data pada telefon anda. Sandarkan data penting sebelum meneruskan.
- Pergi ke Tetapan > Sistem > Tetapkan semula pilihan.
- Pilih "Padam semua data (tetapan semula kilang)".
- Sahkan keputusan anda dan ikuti arahan pada skrin.
7. Petua Pengguna
- Optimal Walkie Talkie Performance: Always ensure the walkie-talkie antennas are securely attached for the best signal range and clarity.
- Custom Shortcut Button: Program the customizable shortcut button for quick access to your most used features, such as the PTT function, flashlight, or SOS.
- Fotografi Bawah Air: When using the device underwater, activate the dedicated Underwater Camera Mode for improved image quality and touch response.
- Maintain Ruggedness: Regularly inspect and clean the USB port plug and earpiece mesh to ensure they are free of dirt and properly sealed, maintaining the device's waterproof and dustproof ratings.
- Pengurusan Bateri: Ambil advantage of the Power Saving Mode and Intelligent Charging Protection features to maximize the lifespan and daily usage of the massive 20,000mAh battery.
8. Waranti dan Sokongan
Hitam Andaview XPLORE 1 Walkie Talkie Rugged SmartPhone comes with comprehensive support and warranty coverage.
- Waranti Standard: The product includes a 1-Year Warranty from the date of purchase.
- Waranti Lanjutan: An additional 2-Year Extended Warranty is available, providing peace of mind for a longer period.
- Kemas Kini Perisian: Enjoy 3 years of Android updates, ensuring your device stays current with the latest features and security patches.
- Sokongan dalam talian: 24/7 online support is available to assist you with any queries or issues.
- Offline Repair Centers: For hardware- related concerns, expert technicians are available at authorized offline repair centers.






