Mortal Q2S Android14 TV Stick User Manual

1. Pengenalan

The Mortal Q2S Android14 TV Stick is a high-definition streaming device designed to transform your television into a smart entertainment hub. Featuring Android 14.0 OS, WiFi 6 connectivity, 4K HDR video decoding, and voice control capabilities, it offers a seamless and immersive viewing experience. Access popular streaming services like Netflix, YouTube, Prime Video, and Hulu, and enjoy screen mirroring from your mobile devices. Its compact design ensures it remains discreetly hidden behind your TV while providing powerful performance.

2. Kandungan Pakej

Sila tandai kotak untuk item berikut:

• 1 x Mortal Q2S Ultra TV Stick
• 1 x Voice Remote Control
• 1 x HD Cable (HDMI Cable)
• 1 x Kabel Kuasa USB
• 1 x Manual Pengguna

3. Produk Lebihview

The Mortal Q2S TV Stick is designed for ease of use and powerful performance. Key features include:

• Sistem pengendalian: Android 14.0
• Pemproses: Allwinner H313 Quad Core ARM Cortex A35 CPU
• Grafik: GPU Mali-G31MP2
• Ketersambungan: Dual-band WiFi 6 (2.4G/5.8G) for faster and more stable streaming.
• Output Video: Supports 4K HDR (High Dynamic Range) for stunning picture quality.
• Kawalan: Voice-enabled remote control for easy navigation and search.
• Pencerminan Skrin: Built-in Chromecast, supporting Airplay, Miracast, and DLNA.
• Memori & Storan: Terdapat dalam konfigurasi 2GB RAM + 8GB ROM atau 2GB RAM + 16GB ROM.
• Pelesapan Haba: Multiple vents for efficient cooling.

Pelabuhan dan Antara Muka:

• HD Output (HDMI)
• Input Kuasa Jenis-C
• Port USB 2.0

4. Panduan Persediaan

1. Sambung ke TV: Plug the Mortal Q2S TV Stick directly into an available HDMI port on your television.
2. Sambungan Kuasa: Connect the provided USB power cord to the Type-C power input on the TV stick. Plug the other end of the USB power cord into a suitable power source, such as a USB port on your TV or a wall adapter (not always included).
3. Pilih Input HDMI: Turn on your television and use your TV remote to select the correct HDMI input source that the TV stick is connected to.
4. Persediaan Awal: Follow the on-screen instructions to complete the initial setup. This typically includes selecting your language, connecting to your Wi-Fi network, and logging into your Google account.
5. Pasangkan Alat Kawalan Jauh: If the voice remote control is not automatically paired, follow the on-screen prompts or instructions in the remote's specific manual to pair it with the TV stick.

5. Arahan Operasi

5.1 Navigasi Asas

Use the directional pad and selection buttons on your voice remote control to navigate through the Android TV interface. The Home button will return you to the main screen, and the Back button will go to the previous screen.

5.2 Kawalan Suara

Press the dedicated voice control button on your remote (often indicated by a microphone icon) and speak clearly into the remote. You can use voice commands to:

• Cari untuk movies, TV shows, or apps (e.g., "Find action movies," "Open YouTube").
• Control playback (e.g., "Pause," "Play," "Fast forward").
• Ask questions (e.g., "What's the weather?").

5.3 Aplikasi Penstriman

The TV stick comes with pre-installed popular streaming applications. You can also download more from the Google Play Store.

Using Netflix:

1. Ensure the TV stick is connected to the internet.
2. Find and select the Netflix application icon.
3. If prompted, click the mouse mode button on the remote control to switch to mouse mode. Use the remote to navigate and click 'continue' to proceed to the account login screen.
4. Switch the remote back to standard remote mode (by clicking the mouse mode button again) to enter your account password using the on-screen keyboard or remote's number pad. Log in successfully.
5. Once logged in, switch back to mouse mode if needed to select your desired content.

5.4 Screen Mirroring (Chromecast Built-in)

The device supports wireless screen mirroring via Airplay, Miracast, and DLNA. This allows you to cast content from your compatible smartphone, tablet, or laptop directly to your TV screen.

6. Penyelenggaraan

• Pastikan Pengudaraan: Ensure the TV stick is placed in an area with good airflow to facilitate its super heat dissipation system. Avoid covering the device or placing it in enclosed spaces.
• Bersihkan Perlahan-lahan: Gunakan kain lembut dan kering untuk membersihkan bahagian luar peranti. Jangan gunakan pembersih cecair atau bahan kasar.
• Kemas Kini Perisian: Semak kemas kini sistem dalam tetapan peranti secara berkala untuk memastikan prestasi optimum dan akses kepada ciri dan tampalan keselamatan terkini.
• Elakkan Kerosakan Fizikal: Handle the device and remote with care. Avoid dropping or subjecting them to excessive force.

7. Penyelesaian masalah

7.1 Kelajuan WiFi Perlahan

If you experience slow WiFi speeds, please check your router. The Mortal Q2S supports WiFi 6 (802.11ax) and WiFi 5 (802.11ac). Some WiFi 6 routers may operate exclusively in 'ax' mode on the 5GHz frequency, which might not be fully compatible with older WiFi 5 'AC' mode devices, potentially leading to slower speeds. Ensure your router settings are optimized for mixed-mode operation or that your device is connecting using a compatible standard.

7.2 Remote Cannot Navigate Some Apps

It is a common issue for Android TV boxes that some applications, primarily designed for touchscreens (tablets/phones), are difficult to navigate with a standard remote. In such cases, you can:

• Click the mouse mode button on your remote control to switch to mouse mode, allowing for more precise cursor control.
• Connect an external USB mouse or a wireless keyboard with a touchpad to the TV stick for easier navigation.

7.3 Frequent Restarts

If your TV stick frequently restarts after a period of use, it may indicate that some installed applications are incompatible or that certain data has become corrupted. It is recommended to perform a "factory data recovery" (factory reset) through the device settings. This will erase all user data and installed apps, returning the device to its original state.

8. Spesifikasi

9. Petua Pengguna

• Optimumkan Penggunaan Jauh: For applications not fully optimized for TV remotes, remember to utilize the 'mouse mode' feature on your voice remote. This can significantly improve navigation.
• External Input for Convenience: If you frequently use apps with complex interfaces, consider connecting a wireless mouse or keyboard to the TV stick's USB port for a more traditional computer-like interaction.
• Regular System Health Check: If you notice performance degradation or unexpected behavior, a 'factory data recovery' can often resolve issues caused by incompatible apps or corrupted data. Always back up important data if possible before performing a reset.
• Keserasian Penghala: For the best WiFi 6 performance, ensure your router is fully compatible and configured to support both WiFi 6 (ax) and WiFi 5 (ac) modes if you encounter speed issues.

10. Waranti dan Sokongan

For warranty information and technical support, please refer to the documentation provided at the time of purchase or contact the seller/manufacturer directly. Keep your proof of purchase for any warranty claims.