1. Pengenalan
The Soonmark M4202 is a high-performance thermal label printer designed for e-commerce and various business applications. It offers fast, high-definition printing of electronic waybills and shipping labels for platforms like UPS, eBay, Amazon, Walmart, and Shopify. This manual provides essential information for setting up, operating, and maintaining your M4202 printer to ensure optimal performance and longevity.

Image: The M4202 printer demonstrating its use for shipping labels, emphasizing its durable and cost-saving direct thermal printing technology.
2. Kandungan Pakej
Sila tandai kotak untuk item berikut:
- Soonmark M4202 Thermal Label Printer
- Penyesuai Kuasa
- Kabel USB
- Panduan Pemasangan Pantas
- One roll of 100x100mm 500 sheets/roll printing paper (free gift)

Image: A visual representation of the standard M4202 printer package contents.
3. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Nama Jenama | Soonmark |
| Model | M4202 |
| taip | Thermal Printer, Barcode Printer |
| Kaedah Mencetak | Pencetakan Terma Terus |
| Maks. Resolusi | 203dpi |
| Kelajuan Cetakan Hitam | 152mm/s (6inch/s) |
| Kelajuan Cetak Warna | batal |
| Saiz Kertas Maks | 120mm width (4.7inch) |
| Lebar Cetakan Maks | 108mm |
| Lebar Percetakan Berkesan | 30-108mm |
| Effective Printing Length | 25-300mm |
| Jenis Media | Thermal Label Paper, folding paper or roll paper |
| Ketebalan Media | 60μm-220μm |
| Jenis Antaramuka | USB (Computer Version), Bluetooth, Wi-Fi (depending on model variant) |
| Jenis Sambungan Isyarat | None, Bluetooth, Wi-Fi |
| Menyokong Percetakan Rangkaian | Berwayar/Wayarles |
| Mod Suapan Kertas | Auto |
| Memori Dalaman | 8 MB |
| CPU | CPU RISC 32-bit |
| kilat | 4MB |
| Perintah Cetak | TSPL |
| Dimensi (WHD) | 252 x 180 x 152 mm |
| Berat badan | 1.36 kg |
| Voltage | 220-240V (±10%) |
| Kuasa Input Voltage | AC 100-240V |
| Keluaran Kuasa Voltage | DC 24V |
| Arus Input Kuasa | 1A, 2.5A |
| Keserasian Komputer | Windows OS (XP, 7, 8, 10), Mac OS (Not compatible with Chromebook) |
| Bateri Termasuk | Yes (for certain variants) |
| Pensijilan | CE, RoHS, UL, KC |
| Kit Pembangunan Perisian (SDK) | ya |
| Kawasan Permohonan | Transportation & Logistics, Retail Stores, Medical & Hospital, etc. |

Image: A comprehensive diagram detailing the technical specifications and features of the M4202 printer.
4. Persediaan
4.1 Sambungan Perkakasan
- Letakkan pencetak pada permukaan yang stabil dan rata.
- Sambungkan penyesuai kuasa ke pencetak dan kemudian ke soket kuasa.
- For Computer Version (USB): Connect the printer to your computer using the provided USB cable.
- For Bluetooth/Wi-Fi Version: Ensure the printer is powered on and ready for pairing.
4.2 Pemasangan Pemacu dan Perisian
The M4202 printer is compatible with Windows OS (XP, 7, 8, 10) and Mac OS. It is not compatible with Chromebook.

Image: Operating system compatibility for the M4202 printer.
- For Windows/Mac OS: Install the necessary drivers from the included CD or download them from the official Soonmark webtapak. Ikut arahan pada skrin untuk pemasangan.
- For Bluetooth/Wi-Fi Version (Mobile Printing): Download the 'StepPrint' or 'Soonmark' app on your smartphone.
4.3 Memuatkan Kertas Label
The M4202 supports both fan-fold and roll labels with an effective printing width of 30-108mm and a maximum device width of 120mm. The media thickness can range from 60μm to 220μm.
- Buka penutup pencetak.
- Adjust the paper guides to match the width of your label paper.
- Insert the label paper, ensuring the printable side is facing up.
- Tutup penutup pencetak.
- The printer will automatically calibrate the paper.

Image: Details on paper loading dimensions and media thickness.

Image: Visual guide for loading roll and fan-fold labels.
4.4 Mobile Phone Bluetooth Setup (M4201 Bluetooth for Phones)
This video demonstrates how to connect and print using the Bluetooth version of the M4201 (similar to M4202 Bluetooth variant) with a mobile phone application.
Video: Step-by-step guide for connecting the printer via Bluetooth to a smartphone and printing a label using the StepPrint app.
5. Mengendalikan Pencetak
5.1 Mencetak dari Komputer
- Pastikan pencetak disambungkan ke komputer anda dan dihidupkan.
- Open the document or label you wish to print (e.g., a shipping label from UPS, eBay, Shopify).
- Pilih 'Cetak' daripada menu aplikasi anda.
- Choose the Soonmark M4202 printer from the list of available printers.
- Adjust print settings such as paper size, orientation, and number of copies as needed. Ensure the label size in your software matches the physical labels loaded in the printer.
- Klik 'Cetak'.
5.2 Printing from a Mobile Device (Bluetooth/Wi-Fi Version)
- Ensure your printer is paired via Bluetooth or connected to the same Wi-Fi network as your mobile device.
- Open the 'StepPrint' or 'Soonmark' app.
- Select the document or image you want to print.
- Adjust print settings within the app (e.g., label size, rotation).
- Initiate printing from the app.

Image: The printer's adjustable paper guide rail for multi-size label compatibility.
6. Penyelenggaraan
Regular maintenance helps ensure the longevity and optimal performance of your M4202 printer.
6.1 Membersihkan Kepala Cetak
The M4202 features a new-design print head engineered to prevent paper jams and sticking. However, periodic cleaning is recommended:
- Matikan pencetak dan cabut plagnya daripada sumber kuasa.
- Open the printer cover to access the print head.
- Lap kepala cetakan dengan lembut dengan kain bebas serabut dampditambah dengan isopropil alkohol.
- Biarkan kepala cetak kering sepenuhnya sebelum menutup penutup dan menghidupkan pencetak.
6.2 Cleaning the Gel Roller and Sensors
Dust and debris can accumulate on the gel roller and removable sensors, affecting print quality and paper feeding.
- Matikan pencetak dan cabut plagnya.
- Locate the gel roller and removable sensors inside the printer (refer to the internal components diagram).
- Use a soft, dry cloth or a cotton swab to gently clean these components.

Image: Labeled diagram of the printer's internal components for maintenance reference.
7. Penyelesaian masalah
- Pencetak tidak bertindak balas: Ensure the power cable is securely connected and the printer is turned on. Check USB/Bluetooth/Wi-Fi connections. Restart the printer and your computer/mobile device.
- Kualiti cetakan yang lemah: Clean the print head. Ensure you are using high-quality thermal label paper. Check if the label paper is loaded correctly.
- Kesesakan kertas: Although designed to prevent jams, if one occurs, turn off the printer, open the cover, and carefully remove any jammed paper. Ensure paper guides are correctly set for the label width.
- Label tidak memberi makan dengan betul: Verify the label roll or fan-fold stack is properly seated and the paper guides are adjusted to the correct width.
- Isu sambungan (Bluetooth/Wi-Fi): Ensure Bluetooth is enabled on your device and the printer is discoverable. For Wi-Fi, confirm both devices are on the same network. Re-pair or reconnect if necessary.
- Masalah pemasangan pemacu: Ensure you have downloaded the correct drivers for your operating system from the official website. Temporarily disable antivirus software if it interferes with installation.
8. Petua Pengguna
- Always use high-quality thermal labels to ensure clear prints and prevent damage to the print head.
- Before printing a large batch, perform a test print to verify settings and label alignment.
- Keep the printer in a clean, dust-free environment to minimize maintenance needs.
- For mobile printing, ensure your phone's Bluetooth is on and the printer is paired before opening the printing app.
9. Waranti dan Sokongan
The Soonmark M4202 Thermal Label Printer comes with a 1-year guarantee for the machine dan a 3-month guarantee for the print head. For after-sales service, including onsite training and inspection, please contact your vendor or the official Soonmark support channel. An SDK (Software Development Kit) is available for developers.





