1. Pengenalan
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your SoonMark M4201 4x6 Thermal Shipping Label Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.
The SoonMark M4201 is a versatile thermal label printer designed for various applications including transportation & logistics, online SOHO businesses, manufacturing, office & home use, retail, supermarkets, and medical facilities. It supports both roll and fan-fold labels and offers multiple connectivity options.
2. Kandungan Pakej
Sebelum meneruskan persediaan, sila sahkan bahawa semua item ada di dalam pakej:
- SoonMark M4201 Thermal Label Printer
- Penyesuai Kuasa
- Kabel Kuasa
- Kabel USB
- Quick Installation Guide (refer to this manual for English instructions)
- Label Holder (if included with your specific model)
3. Panduan Persediaan
3.1 Sambungan Fizikal
- Letakkan pencetak pada permukaan yang stabil dan rata.
- Connect the power adapter to the printer's power input port and then plug the power cable into an electrical outlet.
- For wired connection, connect the USB cable from the printer's USB port to your computer.
- If your model supports Bluetooth/WiFi, ensure the printer is powered on for wireless setup.
3.2 Memuatkan Label
The M4201 printer supports both roll and fan-fold thermal labels. The media width can range from 20-118mm (0.78"-4.4").
- Open the top cover of the printer by pressing the cover button (refer to Figure 4.1 for component identification).
- For Roll Labels: Place the roll of labels onto the medium shaft. Ensure the labels feed smoothly into the printer, print-side up.
- For Fan-Fold Labels: Position the stack of fan-fold labels behind the printer, feeding the first label into the rear slot.
- Adjust the medium adjusters (paper guides) to fit the width of your labels snugly, without being too tight.
- Tutup penutup atas.
3.3 Pemasangan Pemandu
The M4201 printer is compatible with Windows XP, 7, 8, 10, and Mac OS. Drivers can typically be downloaded from the manufacturer's official website (smkjjt.com).
- Visit the SoonMark official website (smkjjt.com) and navigate to the "Drivers Download" section.
- Muat turun pemacu yang sesuai untuk sistem pengendalian anda (Windows atau macOS).
- Ikuti arahan di skrin untuk memasang pemacu.
- For Bluetooth models, download the Soonmark App to print labels wirelessly from your smartphone.
4. Arahan Operasi
4.1 Komponen Pencetak
- Cover button: Releases the top cover for label loading and maintenance.
- Kepala cetak: The thermal element responsible for printing.
- Visible window: Membolehkan viewing of the label roll status.
- Medium shaft: Holds the roll of labels.
- Medium adjuster: Guides for aligning label width.
- Movable sensor: Detects label gaps and black marks.
- Penggelek getah: Feeds the labels through the printer.
4.2 Percetakan Asas
Once the drivers are installed and labels are loaded, you can begin printing.
- Ensure the printer is powered on. The Feed button (control panel) will indicate its status with different colors.
- Buka dokumen atau aplikasi yang ingin anda cetak (cth., perisian penghantaran, pemproses kata).
- Select the M4201 printer from your printer options.
- Adjust print settings as needed (e.g., label size, orientation). The printer supports a maximum print width of 108mm and a print speed of up to 152mm/s (6 inch/s).
- Initiate the print job. The printer will automatically feed and print the labels.
4.3 Wireless Printing (Bluetooth/WiFi Models)
For models equipped with Bluetooth or WiFi connectivity, you can print wirelessly:
- Ensure your smartphone or tablet has the Soonmark App installed.
- Enable Bluetooth on your mobile device and pair it with the M4201 printer. For WiFi, connect the printer to your local network as per the Quick Installation Guide or App instructions.
- Open the Soonmark App and select your printer.
- Choose the label to print from the app and send the print command.
5. Penyelenggaraan
5.1 Membersihkan Kepala Cetak
Regular cleaning of the print head ensures clear and consistent print quality. Clean the print head after every 5-10 rolls of labels or if print quality degrades.
- Matikan pencetak dan cabut kabel kuasa.
- Buka penutup atas.
- Gunakan kapas dengan ringan dampened with isopropyl alcohol (70% or higher) to gently wipe the print head surface.
- Allow the print head to dry completely (a few minutes) before closing the cover and powering on the printer.
5.2 Cleaning the Rollers and Sensors
Dust and label residue can accumulate on the rollers and sensors, affecting label feeding and detection.
- Matikan pencetak dan cabut kabel kuasa.
- Buka penutup atas.
- Use a soft, lint-free cloth or a cotton swab dampened with isopropyl alcohol to clean the rubber roller and the movable sensor.
- Pastikan semua komponen kering sebelum dipasang semula.
5.3 Mengatasi Kesesakan Kertas
Jika kertas tersekat:
- Matikan pencetak dengan segera.
- Buka penutup atas.
- Carefully remove any jammed labels or debris from the paper path. Avoid pulling forcefully to prevent damage to the print head or rollers.
- Ensure the paper guides are correctly adjusted for the label width.
- Tutup penutup dan mulakan semula pencetak.
6. Penyelesaian masalah
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Pencetak tidak bertindak balas | Power cable disconnected, printer off, USB cable loose, incorrect driver. | Check power connections, ensure printer is on, reconnect USB cable, reinstall drivers. |
| Kualiti cetakan yang teruk (pudar, garisan) | Dirty print head, low-quality labels, incorrect print density settings. | Clean the print head (Section 5.1), use high-quality thermal labels, adjust print density in printer settings. |
| Label tidak memberi makan dengan betul | Paper jam, incorrect label loading, paper guides not adjusted. | Clear any paper jams (Section 5.3), reload labels correctly (Section 3.2), adjust paper guides. |
| Printer skips labels | Incorrect label sensor calibration, media type setting mismatch. | Perform label calibration (usually by holding the Feed button until it flashes), ensure media type (gap, continuous, black mark) is correctly set in printer preferences. |
| Wireless printing issues | Bluetooth not paired, WiFi not connected, app issues. | Ensure Bluetooth is paired or WiFi is connected, restart the Soonmark App, check app permissions. |
7. Spesifikasi
Below are the technical specifications for the SoonMark M4201 Thermal Shipping Label Printer:
| Ciri | Perincian |
|---|---|
| Model | M4201 |
| Kaedah Mencetak | Pencetakan Terma Terus |
| Resolusi | 203 dpi |
| Kelajuan Cetakan Maks | 152 mm/s (6 inci/s) |
| Lebar Cetakan Maks | 108 mm |
| Panjang Cetakan Maks | 25-300 mm |
| Jenis Media | Folded paper, roll paper, die-cut label, black mark paper |
| Lebar Media | 30-118 mm |
| Ketebalan Media | 60µm-220µm |
| Jenis Antaramuka | USB (USB+BT/USB+BT+WIFI options available) |
| Sokongan OS | Windows XP, 7, 8, 10, Mac OS |
| CPU | CPU RISC 32-bit |
| Ingatan | RAM 8MB, Flash 4MB |
| Perintah Cetak | Compatible TSPL |
| Kepungan | Plastik berdinding dua |
| Physical Dimension (WHD) | 252 mm (W) x 180 mm (H) x 152 mm (D) |
| Berat badan | 1.36 kg (Printer only), Package weight 4.0 kg |
| Penyesuai Kuasa | Input: AC 100-240V, 1A, 50-60Hz; Output: DC 24V, 2.5A, 60W |
| Kawasan Permohonan | Transportation & logistics, Retail & stores, Medical & hospital, etc. |
8. Petua Pengguna
- Kualiti Label: Always use high-quality direct thermal labels for the best print results and to prolong the life of your print head.
- Penentukuran: After loading a new roll or type of labels, it's good practice to perform a label calibration. This usually involves holding the Feed button for a few seconds until the printer feeds a few blank labels and stops, indicating it has detected the label size.
- Kemas Kini Pemandu: Periodically check the SoonMark official website (smkjjt.com) for updated drivers to ensure compatibility and optimal performance with your operating system.
- Keadaan Persekitaran: Operate the printer in a clean, dust-free environment to prevent debris from affecting the print head and internal mechanisms.
9. Waranti & Sokongan
The SoonMark M4201 Thermal Shipping Label Printer comes with a 1-year guarantee for the machine and a 3-month guarantee for the print head. After-sales service includes return and replacement options.
For technical support, warranty claims, or further assistance, please contact SoonMark customer service:
- rasmi Webtapak: http://smkjjt.com/
- e-mel: 540951705@qq.com
- Telefon/WeChat: +86-18208781591
- WhatsApp: +86-19892830859
Please have your product model (M4201) and purchase details ready when contacting support.
