Hiseeu 6MP Dual Lens WiFi Smart PTZ IP Camera Surveillance System User Manual

1. Pengenalan

This manual provides detailed instructions for setting up, operating, and maintaining your Hiseeu 6MP Dual Lens WiFi Smart PTZ IP Camera Surveillance System. This advanced security system features dual-lens cameras with pan-tilt-zoom (PTZ) capabilities, AI humanoid detection, auto-tracking, full-color night vision, and efficient H.265+ video compression for comprehensive home or business surveillance.

2. Apa yang ada di dalam Kotak

Sila semak kandungan bungkusan dengan teliti. Jika ada item yang hilang atau rosak, hubungi sokongan pelanggan.

• 1x 8CH Wireless NVR (Network Video Recorder)
• 4x WiFi Cameras (Dual Lens PTZ)
• 4x DC 12V/1A Power Adapters (for WiFi Cameras)
• 1x DC 12V/2A Power Adapter (for NVR)
• 1x USB Tetikus
• 1x LAN Cable
• 1x Kabel HDMI
• 2x Warning Stickers
• 1x Manual Pengguna
• 4x Waterproof Connector Screws Bags
• 1x Screws Bag (for NVR)

3. Arahan Persediaan

3.1. Sambungan Perkakasan

1. Sambungkan NVR ke Monitor: Use the provided HDMI cable to connect the NVR to a monitor or TV. Alternatively, a VGA cable can be used.
2. Sambungkan NVR ke Kuasa: Plug the DC 12V/2A power adapter into the NVR and then into a power outlet.
3. Connect NVR to Router (Optional for Wired Internet): For a wired internet connection, connect one end of the LAN cable to the NVR's Ethernet port and the other end to your home WiFi router.
4. Sambungkan Tetikus USB: Palamkan tetikus USB ke salah satu port USB NVR.
5. Hidupkan Kamera: Connect each WiFi camera to its respective DC 12V/1A power adapter and plug them into power outlets. The cameras will automatically pair with the NVR.

3.2. Initial System Configuration (NVR)

Once the hardware is connected and powered on, the NVR will boot up and display the initial setup wizard on the connected monitor.

1. Pilih Bahasa: Select your preferred system language from the options provided.
2. Persediaan Rangkaian: Configure your network settings. If using wired internet, ensure the LAN cable is connected. For wireless, select 'Wireless network settings' and connect to your WiFi.
3. Tarikh dan Masa: Tetapkan tarikh, masa dan zon waktu yang betul.
4. Pengurusan Storan: The system will check for storage devices. If no hard disk or memory card is detected, you will be prompted. Ensure a compatible storage device is installed for recording.
5. Tetapkan kata laluan: Create a strong password (6 to 19 characters) for the 'admin' user. This password is required for binding the device through the mobile app.
6. Langsung View: After initial setup, you should see the live view from your paired cameras on the monitor.

3.3. Mobile App Setup (EseeCloud)

To access your surveillance system remotely, download and configure the EseeCloud app on your smartphone.

1. Muat turun Apl: Scan the QR code for the EseeCloud app (available on App Store and Google Play) displayed on the NVR screen or in the manual. Install and register an account.
2. Tambah Peranti: In the EseeCloud app, select 'Add Camera' or 'Add Device'. Scan the Cloud ID QR code displayed on the NVR screen to add your surveillance system.
3. Langsung Viewing: Setelah ditambah, anda boleh view the real-time feed from your cameras, control PTZ functions, and receive notifications directly on your smartphone.

4. Arahan Operasi

4.1. Hidup View dan Kawalan PTZ

From the NVR monitor or the EseeCloud app, you can view hidup footage and control your cameras:

• Skrin Pisah: The NVR supports various split-screen views (e.g., 4-channel, 8-channel, 16-channel) to monitor multiple cameras simultaneously.
• Kawalan PTZ: Use the on-screen controls (via mouse on NVR or touch controls in the app) to pan the camera horizontally up to 355° and tilt vertically up to 90°.
• Zum Digital: Zoom in on specific areas of interest for more detail.

4.2. Dual Lens & Dual Screen Functionality

The dual-lens cameras offer enhanced monitoring capabilities:

• One lens provides a fixed, panoramic view kawasan itu.
• The second PTZ lens can be controlled independently for detailed monitoring and automatic tracking of moving objects.
• The dual-screen feature allows simultaneous viewing of both perspectives, ensuring no blind spots.

4.3. Audio Dua Hala

Each camera is equipped with a built-in microphone and speaker, enabling two-way audio communication. You can speak through the app to visitors or deter intruders in real-time.

4.4. AI Humanoid Detection & Auto Tracking

The system utilizes advanced AI algorithms to detect human shapes, reducing false alarms from pets or other moving objects. When a human is detected, the camera can automatically track their movement and send instant notifications to your mobile app.

4.5. Penglihatan Malam

The cameras support Full Color Night Vision, providing clear and detailed images even in low-light conditions, enhancing security around the clock.

4.6. H.265+ Video Compression

The system uses H.265+ video compression technology, which significantly reduces bandwidth and storage requirements while maintaining high video quality. This allows for faster loading speeds and smoother video playback.

4.7. Penghantaran Tanpa Wayar

The system supports both 2.4GHz and 5GHz WiFi bands. The cameras and NVR self-connect wirelessly, with a transmission distance of up to 50 meters in obstacle-free environments.

5. Penyelenggaraan

5.1. Rintangan Cuaca

The cameras are designed with an IP66 rating, making them waterproof, sun-proof, and dust-proof. This ensures reliable operation in various outdoor environments.

5.2. Pengurusan Storan

The NVR supports a 3.5" SATA HDD from 500GB up to 4TB for continuous video recording. Regularly check the storage status through the NVR interface or the EseeCloud app to ensure sufficient recording space. You can configure recording schedules and overwrite old footage mengikut keperluan.

6. Penyelesaian masalah

• Tiada Suapan Video: Check all power connections for the NVR and cameras. Ensure the monitor is correctly connected and selected to the correct input source (HDMI/VGA). Verify that cameras are paired with the NVR.
• Isu Sambungan Rangkaian: For wired connections, ensure the LAN cable is securely plugged into both the NVR and the router. For wireless, re-enter WiFi credentials in the NVR's network settings.
• Masalah Sambungan Apl: Ensure your phone has a stable internet connection. Double-check the Cloud ID and password when adding the device to the EseeCloud app.
• Rakaman Tidak Berfungsi: Verify that a compatible HDD or memory card is installed and properly formatted in the NVR's Storage Management settings.
• Penggera Palsu: Adjust the AI Humanoid Detection sensitivity settings in the camera configuration to minimize unwanted alerts.

7. Spesifikasi

8. Petua Pengguna

• Ensure Adequate Storage: For continuous video recording, it is crucial to install a compatible 3.5" SATA hard disk drive (HDD) in the NVR. The system supports capacities from 500GB up to 4TB. Without a storage device, video recordings cannot be saved.
• Optimize Wireless Signal: While the system supports up to 50 meters wireless transmission without obstacles, actual range can vary. For best performance, try to minimize physical obstructions (walls, large appliances) between the cameras and the NVR.
• Lindungi Sistem Anda: Always set a strong, unique password for your NVR and EseeCloud app account to prevent unauthorized access.

9. Waranti dan Sokongan

For any technical issues, questions, or warranty claims, please refer to the contact information provided in your product packaging or reach out to Hiseeu customer support directly. Keep your purchase receipt for warranty validation.