1. Produk Lebihview
The Xprinter 365B is a versatile 2-in-1 thermal printer designed for both label and receipt printing. It supports a print width of 20-80mm and offers high-speed printing. This printer is compatible with various operating systems including Android, iOS, Windows, and Linux, making it suitable for a wide range of commercial applications.

2. Ciri-ciri Utama
- Dwi Fungsi: Supports both thermal label and receipt printing.
- Lebar Cetakan Lebar: Accommodates media with widths from 20mm to 82mm.
- Kelajuan Cetakan Tinggi: Up to 127mm/s for labels and 220mm/s for receipts.
- Keserasian Luas: Works with Android, iOS, Windows, and Linux operating systems.
- Pelbagai Antara Muka: Available with USB and USB+Bluetooth connectivity options.
- Large Paper Roll Capacity: Can contain paper rolls up to 82mm in diameter.
- Kepala Cetak Tahan Lama: Features over-heat prevention for extended lifespan.
3. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Model | XP-365B |
| Kaedah Mencetak | Terma Terus |
| Resolusi | 203 DPI |
| Max. Printing Width | 76 mm |
| Lebar Media | 20-82 mm |
| Printing Speed (Label) | 127mm/s |
| Printing Speed (Receipt) | 220mm/s |
| Print Head Sensor | Suis mikro |
| Jenis Media | Thermal Paper / Thermal Label |
| Max. Paper Diameter | 82mm |
| Jenis Kertas Dimatikan | Koyakkan |
| Sokongan Kod Bar | CODE128/128M/EAN128/CODE39/39C/39S/CODE93/EAN13/EAN13+2/EAN13+5/ EAN8/EAN8+2/EAN8+5/25/25C/CODABAR/POSTNET/UPC-A/ UPCA+2/UPCA+5/ UPC-E/UPCE+2/UPC-E+5/CPOST/MSI/MSIC/PLESSEY/ ITF14/EAN14 |
| Sokongan Kod QR | PDF417 / QRCODE / DataMatrix |
| Internal Font | Commonly used in single-byte fonts; FONT 0 to FONT 8, K, TST24.BF2,TSS24.BF2 |
| Enlargement & Rotation | 1 to 10 times enlargement in both directions; 0°, 90°, 180°, 270° rotation |
| Berat Kasar | 0.94 kg |
| Dimensi (D*W*H) | 212 x 140 x 144mm |
| Keadaan Operasi | 5~45℃, 20-80%RH |
| Keadaan Penyimpanan | -40~55℃, ≤93%RH(40℃) |
| Pemandu | Win XP/Win Vista/Win 7/Win 8/Win 8.1/ Win10 |
| Kuasa Input | DC 24V/2.5A |
| Paper Detection | sensor fotoelektrik |
| Antara muka | USB/USB+Bluetooth |
| Ingatan | RAM: 4M; FLASH: 4M |
| Sokongan Imej | Monochromatic PCX, BMP image files can be loaded to FLASH |
| Emulasi | ESC/POS/TSC |

4. Panduan Persediaan
4.1 Membongkar
Carefully remove the printer and all accessories from the packaging. Ensure all components are present: printer unit, power adapter, USB cable, and any included sample paper rolls.
4.2 Memuatkan Kertas
- Press the 'OPEN' button or latch on the side of the printer to open the top cover.
- Remove the paper roll holder if present.
- Place the thermal paper roll into the compartment, ensuring the printing side faces upwards and the paper feeds smoothly from the bottom of the roll.
- Adjust the paper guides to fit the width of the paper roll.
- Tutup penutup atas dengan kuat sehingga ia terkunci pada tempatnya.


4.3 Kuasa Penyambung
Connect the power adapter to the printer's power input port and then plug the adapter into a suitable electrical outlet (100-240V).
4.4 Menyambung ke Peranti
The Xprinter 365B supports both USB and Bluetooth connections.
- Sambungan USB: Sambungkan pencetak ke komputer anda menggunakan kabel USB yang disediakan.
- Sambungan Bluetooth: For Android and iOS devices, enable Bluetooth on your device and pair with the printer. Refer to your device's Bluetooth pairing instructions.
4.5 Pemasangan Pemandu
To ensure proper functionality, install the appropriate drivers for your operating system. Drivers for Windows, Android, iOS, Mac, and Linux are available for download from the official Xprinter webtapak:
https://www.xprintertech.com/drivers-2
For application software, visit:
https://www.xprintertech.com/xprinter-application
For barcode editing SDK, visit:
https://www.xprintertech.com/sdk

5. Arahan Operasi
5.1 Hidupkan/Mati Kuasa
Use the power switch located on the printer to turn it on or off. The 'ON LINE' indicator light will illuminate when the printer is ready.
5.2 Label Percetakan
The printer can operate in Label Mode for printing various types of labels, including barcodes and product stickers. Ensure the correct label roll is loaded. The maximum print speed for labels is 127mm/s.


5.3 Resit Percetakan
To print receipts, ensure a thermal receipt paper roll is loaded. The printer supports a high receipt print speed of 220mm/s.
5.4 Software Usage and Mobile Printing
The printer supports editing and printing of 1D/2D barcodes, QR codes, pictures, and Excel data. Mobile Bluetooth printing is supported for Android and iOS devices via compatible applications.



6. Penyelenggaraan
6.1 Membersihkan Kepala Cetak
To maintain print quality, regularly clean the thermal print head. Turn off the printer and disconnect the power cable. Use a soft, lint-free cloth lightly dampened with isopropyl alcohol to gently wipe the print head. Allow it to dry completely before use.
6.2 Penjagaan Am
- Simpan pencetak dalam persekitaran yang bersih dan bebas habuk.
- Elakkan daripada mendedahkan pencetak kepada cahaya matahari langsung atau suhu yang melampau.
- Jangan gunakan pembersih atau pelarut yang kasar pada bahagian luar pencetak.
- Pastikan pengudaraan yang betul di sekitar pencetak untuk mengelakkan terlalu panas.
7. Penyelesaian masalah
7.1 Pencetak Tidak Bertindak Balas
- Check if the power cable is securely connected and the printer is turned on.
- Verify the USB or Bluetooth connection is active and correctly established.
- Ensure the correct printer driver is installed and selected on your computer or mobile device.
7.2 Kualiti Cetakan Lemah
- Check the thermal paper roll. Ensure it is loaded correctly and is of good quality.
- Bersihkan kepala cetakan seperti yang diterangkan dalam bahagian Penyelenggaraan.
- Adjust print density settings in your printer software, if available.
7.3 Paper Jam
- Matikan pencetak dan buka penutup atas.
- Carefully remove any jammed paper. Avoid tearing the paper inside the mechanism.
- Ensure the paper roll is loaded correctly and the paper guides are properly adjusted.
- Tutup penutup dan mulakan semula pencetak.
7.4 Lampu Penunjuk
- DI LINE: Indicates the printer is powered on and ready for operation.
- RALAT: Indicates a fault, such as a paper jam or print head overheating.
- Jeda: Indicates the printer is paused. Press the button to resume.
- MAKANAN: Digunakan untuk menyuap kertas secara manual.
8. Petua Pengguna
- Driver and Application: Always download the latest drivers and applications from the official Xprinter webtapak untuk prestasi dan keserasian optimum.
- Keserasian Aplikasi Android: Some users have inquired about compatibility with specific Android apps like "Rawbt". While the printer supports Android, specific app compatibility may vary. Refer to the Xprinter application page or contact support for details on supported third-party applications.
- Saiz Gulungan Kertas: Ambil advantage of the printer's capacity for large paper rolls (up to 82mm diameter) to reduce the frequency of paper changes.
- Print Head Longevity: Regular cleaning of the print head is crucial for maintaining print quality and extending the life of your printer.
9. Waranti dan Sokongan
The Xprinter 365B comes with the 'Shop's Three Guarantees' for after-sale service. For technical assistance, repairs, or any inquiries, please contact the manufacturer's call center or utilize their online technical support resources.





