1. Pengenalan
The Xprinter XP-420B is a four-inch desktop thermal printer designed for efficient and reliable label printing. It delivers stable performance, quality, and integration, making it suitable for various applications such as inventory management, shipping labels, barcode generation, and shelf labeling. This manual provides detailed instructions for setting up, operating, and maintaining your XP-420B printer to ensure optimal performance.

Figure 1: Xprinter XP-420B Thermal Label Printer
2. Maklumat Keselamatan
- Always use the power adapter supplied with the printer.
- Jangan dedahkan pencetak kepada air atau kelembapan yang tinggi.
- Jauhkan pencetak daripada cahaya matahari langsung dan sumber haba.
- Pastikan pengudaraan yang betul di sekitar pencetak semasa operasi.
- Jangan cuba membuka atau membaiki pencetak sendiri. Hubungi kakitangan servis yang berkelayakan.
- Unplug the printer from the power outlet before cleaning or when not in use for extended periods.
3. Produk Lebihview
Familiarize yourself with the components of your Xprinter XP-420B.

Figure 2: Printer Components (External & Internal)

Rajah 3: Port Antara Muka Belakang
Komponen Utama:
- Lampu Penunjuk: Shows printer status (e.g., power on, error).
- Butang Penutup: Melepaskan penutup atas untuk pemuatan kertas.
- Ketua Pencetak: The thermal printing mechanism.
- Pemegang kertas: Holds the label roll in place.
- Butang Kuasa: Turns the printer on/off.
- Pelabuhan Kuasa: Menyambung kepada penyesuai kuasa.
- Port USB: Standard wired connection to a computer.
- Port LAN (Pilihan): Untuk sambungan rangkaian berwayar.
- TF Card Slot (Optional): For additional storage or firmware updates.
- Bluetooth/WiFi (Optional): Untuk sambungan wayarles.
4. Arahan Persediaan
4.1 Sambungan Kuasa
- Pastikan pencetak dimatikan.
- Connect the power adapter to the printer's power port (refer to Figure 3).
- Plug the power adapter into a suitable electrical outlet. Ensure the plug type matches your region (EU, US, AU, UK plugs are supported).

Figure 4: Compatible Power Plug Types
4.2 Loading Thermal Labels
- Press the cover button to open the printer's top cover.
- Place the thermal label roll into the paper holder compartment, ensuring the labels feed from the bottom of the roll towards the printer head.
- Adjust the paper guides to fit the width of your label roll snugly, without being too tight.
- Pull a small length of labels past the printer head.
- Tutup penutup atas dengan kuat sehingga ia terkunci pada tempatnya.

Figure 5: Paper Loading Mechanism
4.3 Pemasangan Pemacu dan Perisian
The XP-420B supports various operating systems including Windows, Linux, and Mac. For mobile printing, Android and iOS applications are available.

Rajah 6: Sistem Operasi yang Disokong
- For Windows/Linux/Mac: Download the latest drivers from the official Xprinter webtapak: https://www.xprintertech.com/pos-printer-user-manualIkut arahan pada skrin untuk pemasangan.
- For Android (Bluetooth version): Download the Xprinter application from: https://www.xprintertech.com/xprinter-application.
- For iOS (Bluetooth version): Cari untuk "Xprinter" in the Apple App Store and download the official application.
- After installing the drivers/app, connect your printer via USB, LAN, or Bluetooth as per your model's capabilities.
5. Arahan Operasi
5.1 Percetakan Asas
- Ensure the printer is powered on and connected to your device (computer or mobile).
- Verify that thermal labels are correctly loaded and the cover is closed.
- Buka dokumen atau aplikasi yang ingin anda cetak.
- Select the Xprinter XP-420B as your printer.
- Adjust print settings (e.g., label size, orientation) as needed within your application or printer preferences.
- Initiate the print command. The printer will automatically feed and print the labels.
5.2 Supported Media Types and Applications
The XP-420B supports various thermal label media types and is versatile for many applications.

Figure 7: Supported Label Media Types

Figure 8: Label Printing Applications
Supported media types include continuous, gap, black mark, fan-fold, and punched hole labels. Common applications include:
- Logistics and Shipping Labels
- Retail Price and Barcode Labels
- Product Identification Labels
- Jewelry Labels
- Serial Number Labels
6. Penyelenggaraan
Penyelenggaraan berkala memastikan ketahanan dan prestasi optimum pencetak anda.
6.1 Membersihkan Kepala Pencetak
- Matikan pencetak dan cabut plagnya dari soket kuasa.
- Buka penutup atas.
- Gently wipe the printer head with a lint-free cloth dampdicairkan dengan alkohol isopropil. Biarkan ia kering sepenuhnya sebelum menutup penutup dan menghidupkannya.
6.2 Pembersihan Am
- Lap bahagian luar pencetak dengan kain lembut dan kering.
- Remove any dust or debris from the paper path using a soft brush or compressed air.
The printer is equipped with overheat protection to ensure stable operation and prevent damage (see Figure 9).

Figure 9: Overheat Protection Feature
7. Penyelesaian masalah
Jika anda menghadapi masalah dengan pencetak anda, rujuk masalah dan penyelesaian biasa berikut:
- Pencetak tidak bertindak balas:
- Check if the power cable is securely connected and the printer is turned on.
- Verify the USB, LAN, or Bluetooth connection to your device.
- Restart both the printer and your computer/mobile device.
- Ensure the correct printer driver is installed and selected.
- Kualiti cetakan yang lemah:
- Clean the printer head as described in the Maintenance section.
- Pastikan anda menggunakan label terma berkualiti tinggi.
- Check print density settings in your printer preferences.
- Paper jam or misfeed:
- Open the top cover and carefully remove any jammed labels.
- Ensure the label roll is loaded correctly and the paper guides are properly adjusted.
- Check for any foreign objects in the paper path.
- Label tidak memberi makan dengan betul:
- Ensure the label roll is seated properly and not too tight or loose.
- Verify that the label type (continuous, gap, black mark) is correctly configured in your printer settings.
8. Spesifikasi
| Ciri | Perincian |
|---|---|
| Nama Produk | XP-420B |
| Jenama | Xprinter |
| Resolusi | 203 DPI |
| Kaedah Mencetak | Terma Terus |
| Maks. Kelajuan Cetak | 152mm/s |
| Maks. Lebar Cetakan | 108 mm (lebih kurang 4 inci) |
| Kehidupan Kepala Cetak | 30 km |
| Sokongan Pemandu | Windows, Linux, Mac |
| Interface (Standard) | USB |
| Antaramuka (Pilihan) | LAN, WIFI, Bluetooth, TF card |
| Saiz Kertas Maks | Supports 4x6 inch labels (Note: "A8" mentioned in some specs may refer to a minimum size or be a typo for typical label printer usage.) |
| Mod Suapan Kertas | Auto |
| Menyokong Percetakan Rangkaian | Wired/Wireless (depending on model) |
| Pencetakan dua muka | Tidak |
| Bateri Termasuk | Tidak |
| Dimensi Pakej (L x W x H) | 31 cm x 22 cm x 21 cm |
| Berat Pakej | 2.5 kg |
Pensijilan
The Xprinter XP-420B holds various certifications, ensuring compliance with international standards.

Rajah 10: Pensijilan Produk
9. Petua Pengguna
- Keserasian Saiz Label: Always ensure your label software settings match the physical size of the labels you are using to prevent misprints or wasted labels. The printer is designed for 4x6 inch shipping labels, but can accommodate various sizes up to 108mm width.
- Kemas Kini Pemandu: Periksa Xprinter rasmi secara berkala website for updated drivers to ensure compatibility and optimal performance with your operating system.
- Test Prints: After changing label rolls or adjusting settings, perform a test print to confirm everything is configured correctly before printing a large batch.
10. Waranti dan Sokongan
For warranty information, technical support, or service inquiries, please contact your retailer or the manufacturer directly. You can find additional resources and driver downloads on the official Xprinter webtapak:
https://www.xprintertech.com/pos-printer-user-manual
For Bluetooth app downloads:
- Android: https://www.xprintertech.com/xprinter-application
- iOS: Search "Xprinter" in the Apple App Store.