pengenalan
This manual provides detailed instructions for the installation, operation, and maintenance of your Xprinter XP-Q200 80MM Thermal Receipt POS Printer. Please read this manual thoroughly before using the printer to ensure proper functionality and to extend the product's lifespan. Keep this manual for future reference.
Depan view of the Xprinter XP-Q200 thermal receipt printer, showing compatibility with Windows, Apple, and Linux operating systems.
Maklumat Keselamatan
- Ensure the printer is connected to a power source within the specified voltagjulat e (AC 100-240V).
- Jangan dedahkan pencetak kepada air, kelembapan atau suhu yang melampau.
- Avoid disassembling the printer; refer servicing to qualified personnel.
- Keep the printer away from strong electromagnetic fields.
- Gunakan hanya aksesori dan penyesuai kuasa yang diluluskan.
Kandungan Pakej
Selepas membuka pakej, sila sahkan bahawa semua item berikut disertakan:
- Xprinter XP-Q200 Thermal Receipt POS Printer
- Power Adapter (Input: AC 100-240V, 50-60Hz; Printer Input: DC 24V/2.0A)
- Kabel Kuasa
- Kabel USB
- Manual Pengguna
- Driver CD (or download from official webtapak)
- 1 Roll of 80MM Thermal Paper
Contents of the Xprinter XP-Q200 package.
Produk Selesaiview
Biasakan diri anda dengan komponen dan antara muka pencetak.
Diagram of printer components and features.
belakang view showing interface ports.
Detailed diagram of available interface ports.
Persediaan
1. Pemasangan Pemandu
The printer requires drivers for proper operation with your computer or device. Drivers are available for Windows, Linux, Mac OS, and Android.
- Insert the provided Driver CD into your computer's CD-ROM drive.
- Alternatively, download the latest drivers from the official Xprinter webtapak: https://www.xprinter.net/companyfile/41.html
- Ikut arahan pada skrin untuk melengkapkan pemasangan pemacu.
2. Pemasangan Gulungan Kertas
Follow these steps to correctly load the thermal paper roll:
- Open the printer's top cover by pressing the release button.
- Insert the 80mm thermal paper roll into the compartment, ensuring the paper feeds from the bottom and the leading edge extends out of the printer.
- Tutup penutup atas dengan kuat sehingga ia terkunci pada tempatnya.
- Tear off any excess paper using the cutter bar.
Diagram for thermal paper loading.
3. Ketersambungan
The XP-Q200 supports multiple interface options:
- Sambungan USB: Sambungkan pencetak ke komputer anda menggunakan kabel USB yang disediakan.
- Sambungan Ethernet (LAN): Connect the printer to your network router or switch using an Ethernet cable. Ensure your computer and printer are on the same network.
- Serial Connection (Optional): Connect the printer to a device with a serial port using a serial cable.
- Bluetooth/WiFi (Optional): For models with these options, refer to the specific instructions in the driver software for pairing/connection.
After connecting, power on the printer using the switch located on the front or side.
Arahan Operasi
1. Percetakan Asas
Once the drivers are installed and the printer is connected and powered on, you can initiate printing from your application (e.g., POS software, word processor). Ensure the XP-Q200 is selected as the default printer or the target printer in your application's print settings.
2. Ujian Kendiri
To perform a self-test and check the printer's basic functionality and current settings:
- Ensure the printer is powered off and the paper roll is correctly loaded.
- Press and hold the 'FEED' button.
- While holding the 'FEED' button, turn on the printer's power switch.
- Release the 'FEED' button once the printer starts printing.
The printer will print a self-test page displaying information such as firmware version, printing speed, interface type, network settings (for Ethernet models), and cutter status. This is useful for troubleshooting connectivity issues.
Example self-test printout.
3. Adjusting Line Spacing
The default line spacing is 3.75mm. This can be adjusted using ESC/POS commands sent from your application software. Refer to the ESC/POS command set documentation for specific commands.
4. Percetakan Kod Bar
The printer supports various barcode types including UPC-A, UPC-E, JAN13(EAN13), JAN8(EAN8), CODE39, ITF, CODABAR, CODE93, and CODE128. Barcodes can be printed by sending the appropriate ESC/POS commands from your software.
Example receipts demonstrating multi-language support and barcode printing.
Penyelenggaraan
1. Membersihkan Pencetak
- Luaran: Lap bahagian luar pencetak dengan kain lembutamp kain. Jangan gunakan bahan kimia yang keras atau pembersih yang kasar.
- Kepala Cetak: The thermal print head should be cleaned regularly to ensure clear print quality. Use a cotton swab lightly moistened with isopropyl alcohol. Gently wipe the print head surface. Allow it to dry completely before use.
- Laluan Kertas: Keluarkan sebarang habuk atau serpihan kertas dari laluan kertas menggunakan berus lembut atau udara termampat.
2. Cutter Maintenance
The auto-cutter is designed for durability (1.5 million cuts). If paper jams occur frequently at the cutter, ensure the paper path is clear and the paper roll is correctly installed. Avoid pulling paper forcefully against the cutter.
3. Print Head Life
The print head has a lifespan of 150 KM. Regular cleaning and using high-quality thermal paper can help maximize its lifespan.
Menyelesaikan masalah
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Pencetak tidak dihidupkan | Power cable loose; power adapter faulty; power switch off. | Check power connections; try a different outlet; ensure power switch is ON. |
| Tiada keluaran cetakan | Paper out; paper loaded incorrectly; driver not installed; incorrect interface selected. | Load new paper correctly; install drivers; verify interface connection (USB/LAN); perform self-test. |
| Kualiti cetakan buruk | Dirty print head; low-quality thermal paper. | Clean the print head; use recommended thermal paper. |
| Kesesakan kertas | Kertas dimuatkan secara tidak betul; objek asing dalam laluan kertas. | Open cover, remove jammed paper, reload correctly; clear any obstructions. |
| Network printing issues | Incorrect IP address; network cable issue; firewall blocking connection. | Check printer's IP address (via self-test); verify network cable; check firewall settings. |
Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Kaedah Mencetak | Terma Terus |
| Kelajuan Cetak | 200mm/s |
| Saiz Kertas Maks | 80MM (Media width: 79.5±0.5mm / φ 80 mm) |
| Lebar Cetakan | 72mm |
| Kapasiti Lajur | 576 dots/line or 512 dots/line |
| Pilihan Antara Muka | USB, Ethernet (LAN), USB+Serial, USB+Ethernet (Optional: USB+Bluetooth, USB+WiFi) |
| Jarak Garisan | 3.75mm (Boleh laras mengikut arahan) |
| Penyangga Input | 64 Kbait |
| NV Flash | 256 Kbait |
| Input Penyesuai Kuasa | AC 100-240V, 50-60Hz |
| Printer Input | DC 24V/2.0A |
| Output Laci Tunai | DC 24V/1A |
| Berat badan | 1.12 KG |
| Dimensi (D*W*H) | 176.8 x 144.5 x 136.3mm |
| Pemotong Auto | Potongan Separa |
| Kehidupan Pemotong | 1.5 juta potongan |
| Kehidupan Ketua Pencetak | 150 KM |
| Emulasi | ESC/POS |
| Supported OS Drivers | Windows, Linux, MacOS, Android |
| Jenis Boleh Habis | Kertas Terma |
| Menyokong Percetakan Rangkaian | Wired/Wireless (depending on model) |
| Mod Suapan Kertas | Suapan Gulung |
| Memori Dalaman | 2MB |
Printer dimensions diagram.
Petua pengguna
- Always use high-quality thermal paper to ensure optimal print clarity and to prolong the life of the print head.
- For network models, assign a static IP address to the printer for more stable connectivity, especially in busy network environments.
- Regularly check for updated drivers on the Xprinter official website to ensure compatibility and access to the latest features.
- If using a cash drawer, ensure it is connected to the printer's cash drawer port (DC 24V/1A) for proper synchronization with print commands.
Waranti dan Sokongan
The Xprinter XP-Q200 printer comes with a National Joint Guarantees after-sale service. For specific warranty terms, duration, and support procedures, please refer to the warranty card included in your package or contact Xprinter customer service directly. Keep your purchase receipt as proof of purchase for warranty claims.
For technical assistance, driver downloads, or further inquiries, please visit the official Xprinter webtapak: www.xprinter.net
