M2M Services manufactures universal cellular communicators and connectivity solutions for the security alarm industry, including the popular MN and MQ series.
M2M Services is a leading technology provider specializing in universal communication solutions for the security and alarm industry. The company designs and manufactures advanced cellular communicators, such as the MN and MQ series, which utilize LTE CAT-M1 networks to connect alarm panels to Central Monitoring Stations (CMS). Their products are known for broad compatibility with major alarm panel brands, including Interlogix and Honeywell, offering features like dial capture, dual-path redundancy, and remote Upload/Download capabilities.
Focused on reliability and ease of installation, M2M Services provides hardware that simplifies the transition to modern cellular networks for legacy alarm systems. Their solutions often include end-user benefits such as smartphone app control for arming/disarming and push notifications. With a global presence, M2M Services supports professional alarm installers with distinct hardware like the MQ03-LTE-M-FIRE for commercial fire applications and various residential security communicators.
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The device typically requires a DC 12-29V power supply. Refer to the specific model's manual for peak consumption details.
For support in the USA and Canada, you can call 1-800-403-7029 or email support@m2mservices.com.
Wiring the white wire is necessary primarily if the Open/Close reporting is disabled. It is optional if Open/Close reporting is enabled during the initial pairing procedure.
Safety instructions recommend that the unit be checked by a qualified technician once a year.