ARKRAY represents a global leader in diabetes management and clinical diagnostics, specializing in accurate blood glucose monitoring systems and laboratory equipment.
ARKRAY is a pioneering healthcare technology company dedicated to improving the lives of individuals with diabetes and other chronic conditions. With a strong presence in the medical device industry, ARKRAY manufactures high-quality diagnostic products, including the widely used GLUCOCARD® line of blood glucose meters, test strips, and lancing devices. The company also provides advanced urinalysis systems and clinical test equipment for healthcare professionals.
Headquartered globally with a significant division in the USA, ARKRAY focuses on delivering precise, user-friendly, and reliable health monitoring solutions. Their products are designed to assist patients in managing their health effectively from the comfort of their homes, supported by 24/7 customer service and vigorous quality standards.
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If you see 'HI', your blood glucose may be above 600 mg/dL. If you see 'LO', it may be below 20 mg/dL. Retest immediately using a fingertip sample. If using Alternate Site Testing, switch to fingertip testing. If the result persists, contact your healthcare professional immediately.
You can contact ARKRAY Technical Customer Service at 800.566.8558. They are available 24 hours a day, 7 days a week for support with meters and test strips.
Yes, many ARKRAY systems like the GLUCOCARD Expression allow testing on the palm or forearm. However, do not use AST during hypoglycemia, within 2 hours of eating/medication, or if sick. Refer to your specific user manual and consult your doctor.
The GLUCOCARD Shine Express meter typically uses two 1.5 V AAA alkaline batteries.