1. Pengenalan
This manual provides essential instructions for the safe and efficient operation of your TATTMUSE A28U Portable Thermal Printer. Please read this manual thoroughly before using the device and retain it for future reference. The TATTMUSE A28U is a compact, inkless thermal printer designed for portability and convenience, supporting various paper sizes including A4, A5, and B5.
The printer utilizes advanced thermal direct technology, eliminating the need for ink cartridges, toner, or ribbons. It features an upgraded print head with dual-zone heat control for consistent print quality and a jam reversal function for reliable paper handling. Connectivity options include Bluetooth and USB, making it compatible with iOS, Android, tablets, and laptops.
2. Apa yang ada di dalam Kotak
Sahkan bahawa semua item ada di dalam pembungkusan sebelum meneruskan persediaan.
- 1 x TATTMUSE A28U Portable Printer
- 10 x A4 Size Thermal Papers
- 1 x Manual Pengguna
- 1 x Kabel USB-C

3. Persediaan
3.1 Menghidupkan dan Mengecas
To power on the printer, press and hold the power button until the indicator lights illuminate. For initial use, ensure the printer is fully charged using the provided USB-C cable. The printer features cool charging technology to extend battery lifespan.


3.2 Pemuatan Kertas
The TATTMUSE A28U printer supports thermal paper only. It is compatible with single sheets and continuous roll thermal paper in various sizes (A4, A5, B5, Letter). To load paper, gently insert the paper into the paper slot until the printer automatically feeds it into position. Ensure the paper is centered for optimal printing.


Video: Instructions on how to correctly load roll thermal paper into the printer for the first time, including removing the initial adhesive section.
3.3 Pemasangan Aplikasi dan Pemacu
For mobile devices (iOS/Android), download the "SoPrint" app from your device's app store. For computers (Windows/macOS/Chrome OS/Linux), drivers can be found on the official TATTMUSE website (refer to the included Quick Start Guide for the specific URL).


3.4 Ketersambungan
The printer supports both Bluetooth and USB connectivity.
- Sambungan Bluetooth: After installing the "SoPrint" app, enable Bluetooth on your mobile device. Open the app and follow the on-screen instructions to pair with the A28U printer.
- Sambungan USB: Connect the printer to your computer using the provided USB-C cable. Ensure the appropriate drivers are installed for your operating system. The printer should then appear as an available printing device.

4. Arahan Operasi
4.1 Printing from the Mobile App
- Pastikan pencetak dihidupkan dan disambungkan melalui Bluetooth ke peranti mudah alih anda.
- Open the "SoPrint" app.
- Select the document or image you wish to print. The app supports various file types including Word, TXT, PDF, Excel, JPG, and PPT.
- Adjust print settings (e.g., paper size, density) within the app if necessary.
- Ketik butang cetak untuk memulakan percetakan.

4.2 Mencetak dari Komputer
- Ensure the printer is powered on and connected via USB to your computer, or paired via Bluetooth if supported by your computer's operating system.
- Buka dokumen atau file yang anda ingin cetak pada komputer anda.
- Go to the print option (usually File > Cetak).
- Select "TATTMUSE A28U" from the list of available printers.
- Laraskan tetapan cetakan mengikut keperluan (cth., saiz kertas, orientasi).
- Klik "Cetak" untuk menghantar kerja ke pencetak.
Video: A general user operation guide for a portable thermal printer, demonstrating basic printing steps.
5. Penyelenggaraan
5.1 Membersihkan Kepala Cetak
To maintain optimal print quality, regularly clean the print head. Turn off the printer and allow it to cool. Gently wipe the print head with a soft, lint-free cloth lightly dampened with isopropyl alcohol. Do not use abrasive materials or harsh chemicals.
5.2 Penjagaan Bateri
To prolong battery life, avoid fully discharging the printer frequently. Store the printer in a cool, dry place when not in use for extended periods. Charge the printer regularly, even if not in active use, to prevent deep discharge.
6. Penyelesaian masalah
6.1 Paper Jam
If a paper jam occurs, the TATTMUSE A28U features an automatic jam reversal function. Double-tap the designated area on the printer (refer to the Quick Start Guide for exact location) to activate this function, which will automatically reverse stuck paper. Avoid manually pulling out jammed paper, as this can damage the printer mechanism.

6.2 Kualiti Cetakan Lemah
- Pastikan anda menggunakan kertas haba. This printer does not support regular copy paper.
- Bersihkan kepala cetakan seperti yang diterangkan dalam bahagian Penyelenggaraan.
- Check the paper for any damage or wrinkles before loading.
- Ensure the paper is loaded correctly and centered.

6.3 Isu Ketersambungan
- Bluetooth: Ensure Bluetooth is enabled on your device and the printer is within range. Restart both the printer and your device. Try unpairing and re-pairing the printer in your device's Bluetooth settings.
- USB: Verify the USB-C cable is securely connected to both the printer and the computer. Ensure the correct drivers are installed on your computer. Try a different USB port or cable.
7. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Jenama | TATTMUSE |
| Nama Model | A28U |
| Teknologi Ketersambungan | Bluetooth, USB |
| Teknologi Percetakan | terma |
| Output Pencetak | Monokrom |
| Monokrom Kelajuan Cetakan Maks | 15 ppm |
| Berat Barang | 841 Gram |
| Dimensi Produk (D x W x H) | 10.6D x 34.8W x 7.9H sentimeter |
| Jenis Pengawal | Android, iOS |
| Media Cetak | Kertas Terma |
| Resolusi | 203 x 203 dpi |
| Saiz Kertas yang Disokong Maksimum | Letter (8.5 x 11 inches) / A4 / A5 / B5 |
| Kapasiti Helaian Maksimum | 50 |
| Kapasiti Bateri | 1500 mAh |
| Pencetakan dua muka | Tidak |
8. Waranti dan Sokongan
8.1 Waranti Produk
The TATTMUSE A28U Portable Thermal Printer comes with a 1-year product warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or use of non-approved consumables.
8.2 Sokongan Pelanggan
For technical assistance, troubleshooting, or warranty claims, please contact TATTMUSE customer support through the official website or the contact information provided in your purchase documentation. Please have your model number (A28U) and proof of purchase ready when contacting support.