Dragon Touch OB20 4G/WiFi Cellular Security Camera User Manual

1. Pengenalan

Thank you for choosing the Dragon Touch OB20 4G/WiFi Cellular Security Camera. This manual provides essential information for setting up, operating, and maintaining your camera to ensure optimal performance and security. The OB20 is a versatile outdoor surveillance solution featuring 4K resolution, a unique 3-lens design with 10x optical zoom, 360° PTZ (Pan-Tilt-Zoom) capabilities, and AI tracking. It supports both 4G LTE (USA only) and WiFi connectivity, powered by a 12000mAh battery and a 9W solar panel for continuous operation. An included 64GB SD card provides local storage.

2. Kandungan Pakej

Sila sahkan bahawa semua item yang disenaraikan di bawah disertakan dalam pakej anda:

• Dragon Touch OB20 Security Camera
• Panel Suria
• Skru dan Penambat Pemasangan
• Kabel Pengecasan (USB)
• Manual Arahan (dokumen ini)
• 64GB Micro SD Card (pre-installed or included separately)

3. Produk Lebihview

The Dragon Touch OB20 camera features a dual-camera system with a fixed 4K bullet lens and a 2K PTZ lens, providing comprehensive coverage and detailed imaging.

Imej: Terperinci view of the Dragon Touch OB20 camera highlighting its 4K bullet cam and 2K PTZ cam with dual lenses.

Komponen Utama:

• Upper 4K Bullet Lens: Provides a 120° fixed wide-angle view.
• Lower 2K PTZ Dual-Lens: Offers 360° smart tracking and 10x optical zoom.
• Antena: For 4G LTE and WiFi connectivity.
• Penderia PIR: For accurate motion detection.
• Pembesar Suara & Mikrofon: Untuk komunikasi audio dua hala.
• Spotlights & Siren: For active deterrence.
• Solar Panel Port: For connecting the solar charging panel.
• Slot Kad Mikro SD: Supports up to 128GB for local storage (64GB included).
• Butang Tetapkan Semula: Untuk memulihkan tetapan kilang.

4. Persediaan

4.1 Pemasangan Fizikal

1. Pilih Lokasi: Select a mounting location that provides optimal sunlight exposure for the solar panel and a clear view for surveillance. Ensure the camera is within range of your WiFi network if using WiFi mode, or has good 4G signal if using cellular mode.
2. Lekapkan Kamera: Use the provided mounting bracket and screws to securely attach the camera to a wall or pole. Ensure the camera is positioned to cover the desired area.
3. Pasang Panel Suria: Attach the solar panel to the camera's mounting bracket or a separate location that receives direct sunlight for most of the day. Connect the solar panel cable to the camera's charging port.

Imej: Cthamples of camera placement for multi-directional coverage, illustrating front, back, and side views.

Image: The Dragon Touch OB20 camera mounted with its solar panel, demonstrating a typical outdoor installation.

4.2 Pemasangan & Penggandingan Aplikasi

1. Muat turun Apl: Cari untuk the recommended companion app (e.g., 'NIVIEW' or 'Dragon Touch Security') on the App Store (iOS) or Google Play Store (Android).
2. Buat Akaun: Buka aplikasi dan ikut arahan pada skrin untuk membuat akaun pengguna baharu.
3. Tambah Peranti: Power on the camera. In the app, select 'Add Device' or the '+' icon. Follow the prompts to scan the QR code on the camera or manually enter its ID.
4. Konfigurasi Rangkaian:
• Untuk WiFi: Select your 2.4GHz WiFi network and enter the password. The camera does not support 5GHz WiFi.
• For 4G LTE (USA ONLY): Insert a compatible data SIM card (e.g., T-Mobile, AT&T-data plan, Freedom POP) into the camera's SIM card slot. The camera will automatically connect to the 4G network.

Image: Diagram illustrating the dual 4G and Wi-Fi connectivity modes of the Dragon Touch OB20 camera.

5. Arahan Operasi

5.1 Langsung View & Main balik

Access the live feed from your camera via the mobile app. You can switch between the 4K bullet lens and the 2K PTZ lens views. Recorded footage can be accessed and played back from the Micro SD card or cloud storage (if subscribed).

5.2 PTZ Control & Optical Zoom

Use the directional controls within the app to pan (horizontal) and tilt (vertical) the 2K PTZ camera. The 10x optical zoom allows you to magnify specific areas without losing image quality.

5.3 Penjejakan AI

When enabled, the camera's AI tracking feature will automatically detect and follow moving subjects within its field of view, ensuring continuous surveillance of activity.

Image: A person walking past a house, with the camera's AI tracking feature highlighted on a smartphone screen.

5.4 Audio Dua Hala

Utilize the built-in microphone and speaker for real-time two-way communication through the app. This allows you to speak to visitors or deter intruders.

Image: A visual representation of the two-way audio function, where a user can communicate with a person at their door via the camera.

5.5 Motion Detection & Alarms

The PIR sensors provide accurate motion alerts. When motion is detected in a designated area or time period, the camera can activate warning lights, a 105-decibel siren, and send real-time notifications to your phone.

Image: An illustration of the AI motion-activated alarm system, showing motion detection, siren alarm, notification push, and two-way talk features in action against an intruder.

Image: The Night Guard feature of the camera, showing a spotlight and siren deterring an intruder near a car at night. Note: The sound and light alarm function needs to be turned on.

5.6 Rakaman & Penyimpanan

The camera supports local storage on a Micro SD card (up to 128GB, 64GB included). Cloud storage options may also be available through the app for additional backup and features.

Image: A close-up of the camera's side, indicating secure local storage with a microSD card slot, supporting up to 128GB (64GB included).

6. Penyelenggaraan

6.1 Battery Charging (Solar)

The camera is equipped with a 12000mAh battery and a 9W high-speed solar charging panel. Ensure the solar panel is positioned to receive maximum direct sunlight to keep the battery charged. In periods of low sunlight, the camera can be charged via the USB charging cable.

Image: The camera mounted with its solar panel, emphasizing the large battery capacity and efficient solar charging.

6.2 Pembersihan

Regularly clean the camera lenses and solar panel with a soft, damp cloth to ensure clear images and efficient charging. Avoid using harsh chemicals.

6.3 Kemas Kini Perisian Tegar

Periodically check the mobile app for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.

7. Penyelesaian masalah

• Camera Not Connecting: Ensure the camera is powered on and within range of your WiFi network or has a strong 4G signal. Check the SIM card installation if using 4G. Try restarting the camera and your router.
• Kualiti Imej Lemah: Clean the camera lenses. Ensure there are no obstructions. Check your network connection speed.
• Bateri Tidak Dicas: Verify the solar panel is clean and receiving direct sunlight. Check the connection between the solar panel and the camera. Charge the camera directly using the USB cable if necessary.
• Makluman Gerakan Palsu: Adjust the PIR sensor sensitivity settings in the app. Define specific detection zones to minimize unwanted alerts.
• Kawalan PTZ Tidak Responsif: Check your network connection. Restart the camera.
• Isu Apl: Ensure the app is updated to the latest version. Clear the app's cache or reinstall it.

8. Spesifikasi

9. Waranti & Sokongan

9.1 Maklumat Waranti

Your Dragon Touch OB20 camera comes with a standard manufacturer's warranty. Please refer to the warranty card included in your package for specific terms and conditions. Extended warranty options may be available for purchase.

9.2 Sokongan Pelanggan

For technical assistance, troubleshooting, or any questions regarding your Dragon Touch OB20 camera, please contact our customer support team:

• Webtapak: Visit the official Dragon Touch webtapak untuk Soalan Lazim dan sumber sokongan.
• e-mel: Rujuk kad jaminan atau pembungkusan produk anda untuk e-mel khidmat pelanggan.
• telefon: Rujuk kad jaminan atau pembungkusan produk anda untuk nombor telefon khidmat pelanggan.

Please have your model number (OB20) and purchase information ready when contacting support.