ULTRALOQ Bolt SE Smart Lock Instruction Manual

1. Pengenalan

The ULTRALOQ Bolt SE Smart Lock offers advanced security and convenience for your home. This deadbolt features multiple access methods, including fingerprint ID, passcodes, smartphone app control, and traditional mechanical keys. With built-in Wi-Fi and Matter over Thread compatibility, it seamlessly integrates into various smart home ecosystems, providing remote control and automation capabilities.

2. Maklumat Keselamatan

Sila baca semua arahan dengan teliti sebelum pemasangan dan penggunaan. Simpan manual ini untuk rujukan masa hadapan.

• Jangan gunakan power drill untuk pemasangan.
• Pasang dan uji kunci dengan pintu terbuka untuk mengelakkan terkunci.
• JANGAN pasang bateri sebelum memasang kunci.
• Ikut arahan mengikut urutan.
• This lock is designed for specific operating temperatures:
• Outside Lock Body: -31°F (-35°C) to 158°F (70°C)
• Badan Kunci Dalam: 14 ° F (-10 ° C) hingga 131 ° F (55 ° C)

3. Kandungan Pakej

Pastikan semua komponen ada sebelum memulakan pemasangan:

• ULTRALOQ Bolt SE Smart Wi-Fi Deadbolt (Exterior Assembly)
• Perhimpunan Dalaman
• Selak Deadbolt
• Plat Pemasangan
• Pukulan Pukulan
• 2 Kunci Mekanikal
• Installation Kit (screws, screwdriver, reset needle)
• Panduan Pengguna

4. Spesifikasi

5. Persediaan & Pemasangan

5.1 Pemeriksaan Pra-Pemasangan

Before starting, ensure your door meets the following requirements:

• Ketebalan pintu: 1 3/8" to 2 1/4" (35mm to 57mm)
• Set belakang: 2 3/8" atau 2 3/4"
• Hole in Door Face: 2 1/8" diameter
• Hole in Door Edge: Diameter 1"

Image: Diagram illustrating the required door thickness, backset, and hole diameters for proper installation of the ULTRALOQ Bolt SE Smart Lock.

5.2 Pemasangan Mekanikal

1. Laraskan Selak Deadbolt: If necessary, adjust the deadbolt latch to match your door's backset (60mm or 70mm). Rotate the bolt to extend or shorten it. Ensure the word "TOP" on the latch faces upward.
2. Pasang Selak Deadbolt: Insert the adjusted deadbolt latch into the door edge. Secure it with the provided screws from the accessory kit.
3. Pasang Perhimpunan Luaran: Ensure the cylinder tailpiece is horizontal. Route the cable from the exterior assembly through the hole below the bolt. Carefully align the exterior assembly with the deadbolt latch and press it onto the door.
4. Install the Interior Assembly Mounting Plate: Route the cable through the bottom hole of the mounting plate. Align the mounting plate with the exterior assembly and secure it using the appropriate screws (Screws D) for your door thickness.
5. Connect the Interior Assembly: Connect the cable from the exterior assembly to the socket on the interior assembly. Ensure the concave and convex sides are aligned and press firmly until it clicks.
6. Pasang Perhimpunan Dalaman: Place the interior assembly over the mounting plate, ensuring the tailpiece aligns with the knob. Secure it with the provided screws (Screws E).

5.3 Initial Setup & Calibration

1. Pasang Bateri: Insert 4 AA batteries into the interior assembly. Ensure correct polarity. Close the battery cover.
2. Perform Direction Calibration: Keep the bolt in the unlocked position. Press and hold the "5" button on the keypad for 3 seconds. The lock will automatically run the door-handling process, confirming the correct orientation.
3. App Pairing (Wi-Fi Mode):
   • Pastikan Bluetooth didayakan pada telefon anda.
   • Press any button on the front panel to activate Bluetooth. Start setup within 30 seconds.
   • Open the U Home app, select "Add Device" and choose "Locks".
   • Follow the on-screen prompts to pair your Bolt SE. You will need to enter the 6-digit Program Code found under the battery cover.
   • Connect to your 2.4GHz Wi-Fi network (5GHz Wi-Fi is not supported).
4. App Pairing (Matter Mode):
   • If already set up in U Home app, switch to Matter Mode via settings.
   • Ensure you have a Matter-over-Thread-compatible smart gateway fully set up and connected to the same Wi-Fi network as your phone.
   • Insert a pin into the reset hole and hold for 3 seconds to enable Thread.
   • In your preferred smart home app (e.g., Alexa, Apple Home), select "Add Device" and choose the Matter option.
   • Scan the QR code inside the battery cover or enter the 11-digit numeric code.

6. Arahan Operasi

6.1 Unlocking & Locking

• ID Cap Jari: Place your registered finger on the fingerprint sensor for quick unlocking. The lock features 360° live fingerprint ID with 0.3s unlock speed and 99.8% accuracy.
• Pad kekunci: Enter your 4-8 digit passcode on the tactile keypad. The keypad is glove-friendly and fingerprint-resistant.
• Apl Telefon Pintar: Use the U Home app to remotely lock or unlock your door from anywhere.
• Kawalan Suara: Integrate with Apple Home, Alexa, or Google Assistant to lock/unlock your door using voice commands.
• Kunci Mekanikal: Two traditional mechanical keys are provided for backup access. The keyhole is discreetly located under a rubber pad on the exterior assembly.

Image: A hand placing a finger on the fingerprint sensor of the ULTRALOQ Bolt SE Smart Lock, indicating a successful unlock.

Image: Close-up of the tactile keypad on the ULTRALOQ Bolt SE Smart Lock, showing the numbered buttons.

6.2 User Management & Access Sharing

Through the U Home app or web portal, anda boleh:

• Manage up to 50 access codes.
• Share eKeys or codes remotely for permanent, specific dates, or periods of time.
• View lock history and receive real-time notifications.

6.3 Ciri Kunci Automatik

Set a preset timer for auto-lock (e.g., 10-180 seconds) or press the "ULTRALOQ" button to lock instantly. This feature ensures your door is always secured.

6.4 Remote Control & Smart Home Integration

The ULTRALOQ Bolt SE offers seamless integration with various smart home platforms:

• Mod Wi-Fi: Control via U Home app, Amazon Alexa, Google Home.
• Mod Perkara: Control via Apple Home, Amazon Alexa, Google Assistant, Samsung SmartThings, Home Assistant (requires a Matter Over Thread hub controller).

7. Penyelenggaraan

7.1 Penggantian Bateri

The ULTRALOQ Bolt SE uses 4 AA batteries, offering up to 18 months of battery life thanks to Thread's low-energy mesh network. The lock will provide real-time low battery alerts.

• When the battery is low, replace all 4 AA batteries promptly.
• To replace, remove the interior assembly cover, replace the batteries, and reattach the cover.

Image: The interior assembly of the ULTRALOQ Bolt SE Smart Lock with the battery cover removed, showing the 4 AA battery slots.

7.2 Pembersihan

Wipe the lock's exterior with a soft, damp kain. Elakkan pembersih atau pelarut yang melelas yang boleh merosakkan kemasan atau komponen elektronik.

8. Penyelesaian masalah

• Lock not responding / Green light not coming on: Check battery levels and replace if necessary. Ensure batteries are inserted correctly. If issues persist, try removing and reinserting one battery to reset the unit.
• Cap jari tidak dikenali: Ensure your finger is clean and dry. Try re-registering your fingerprint in the app. Ensure the sensor is clean.
• "Lock jammed" error: This can occur if the deadbolt does not fully extend or retract. Check for obstructions in the door frame. Ensure the hole in the door frame has at least 1" depth. Loosen mounting screws slightly if they are too tight, as this can impede bolt movement.
• Connectivity issues (Wi-Fi/Matter): Ensure your Wi-Fi network is 2.4GHz. Verify your Matter-enabled hub is properly set up and connected to the same network. If the lock loses connection, try restarting the device or re-pairing through the app.
• Remote unlock not working: Confirm the lock has a stable internet connection (for Wi-Fi mode) or is properly connected to your Matter hub. Check app settings for remote unlock permissions.
• Papan kekunci tidak responsif: Ensure the keypad is clean. If the keypad is completely unresponsive, check battery levels.
• Mechanical key not working: Ensure the key is fully inserted and turned correctly. If the keyhole cover is stuck, gently pry it open.

9. Waranti & Sokongan

ULTRALOQ provides the following warranty coverage for the Bolt SE Smart Lock:

• Lifetime Mechanical Coverage
• 18-Month Electronic Protection

Untuk sokongan pelanggan, sila hubungi:

• Sokongan Telefon: Monday–Friday, 7 AM–6 PM PST
• Perkhidmatan E-mel: 24/7 after-sales email support