1. Pengenalan
This manual provides detailed instructions for the installation, operation, and maintenance of your VIKVIZ 5MP PTZ IP PoE Security Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. Keep this manual for future reference.
2. Produk Lebihview
The VIKVIZ 5MP PTZ IP PoE Camera is an advanced outdoor surveillance solution designed for comprehensive monitoring. It features high-definition imaging, extensive pan/tilt/zoom capabilities, and intelligent detection functions.
Ciri-ciri Utama:
- 5MP HD Image & 18X Optical Zoom: Provides clear 3840*2160@20fps resolution with a 4.7mm~84.6mm lens for detailed viewpengambilan objek yang jauh.
- Fungsi Pan & Condongkan: Offers 360° pan and 90° tilt for full area coverage without blind spots.
- Penglihatan Malam IR: Equipped with 6 infrared LED lights for clear images up to 328 feet (100 meters) in low light or total darkness.
- Human Auto Tracking & Detection: Supports human/vehicle detection and automatic tracking, reducing false alarms and sending real-time snapshots.
- PoE (Kuasa ke atas Ethernet): Simplifies installation with a single network cable for both power and data transmission.
- IP66 Kalis Cuaca: Certified for outdoor use, resistant to dust and water immersion.
- Audio Dua hala: Built-in microphone and speaker enable real-time conversation.
- Remote P2P Access: Easy access via the Videolink mobile app for live viewing, main balik dan makluman.
- Storan: Supports up to 512GB MicroSD card (not included) and compatibility with NVRs and FTP servers.
- H.265+ Encoding: Efficient video compression saves bandwidth and storage space.

Rajah 2.1: Depan view of the VIKVIZ 5MP PTZ IP PoE Security Camera.

Gambar 2.2: Lebihview of the camera's main features including 5MP HD, two-way audio, human auto tracking, IP66 protection, H.265+ encoding, P2P mobile viewing, and MicroSD storage.
3. Kandungan Pakej
Sahkan bahawa semua item yang disenaraikan di bawah disertakan dalam pakej anda. Jika ada item yang hilang atau rosak, sila hubungi sokongan pelanggan.
- VIKVIZ 5MP PTZ IP PoE Camera
- Manual Arahan
- Kit Skru Pemasangan
- Power Adapter (for non-PoE setup)
- Stand / Mounting Bracket
- Cap kalis air

Figure 3.1: Illustration of the camera's components and the items included in the package, such as the camera, mounting accessories, power adapter, and manuals.
4. Pemasangan dan Persediaan
4.1 Pilihan Pemasangan
The camera supports both ceiling mount and wall mount installations. Choose a location that provides the desired viewing angle and is within range of your network and power source (if not using PoE).
- Secure the mounting bracket to the chosen surface using the provided screws.
- Pasang kamera pada pendakap pelekap.
- Adjust the camera's orientation as needed before final tightening.
4.2 Kuasa dan Sambungan Rangkaian
The camera offers two primary connection methods:
- PoE (Kuasa ke atas Ethernet): Connect a single Ethernet cable from a PoE-enabled NVR or PoE switch directly to the camera's Ethernet port. This cable will provide both power and data.
- Standard Power & Network: Connect the provided power adapter to the camera's power input and plug it into an electrical outlet. Then, connect an Ethernet cable from your router or switch to the camera's Ethernet port.
Ensure all connections are secure and, for outdoor installations, use the waterproof cap for the Ethernet connection to protect against environmental elements.

Figure 4.1: The camera supports PoE for simplified wiring and is IP66 weatherproof for outdoor durability.
5. Arahan Operasi
5.1 Akses dan Konfigurasi Awal
After connecting the camera, you can access it via a compatible NVR, a web browser, or the Videolink mobile application. Refer to the quick start guide for initial network discovery and login credentials.
5.2 Kawalan Sorot, Condong dan Zum (PTZ)
The camera offers extensive PTZ capabilities:
- Roti: 360° horizontal rotation for wide area coverage.
- Condong: 90° vertical rotation to adjust the viewsudut ing.
- Zum Optik: 18X optical zoom (4.7mm~84.6mm lens) allows you to magnify distant objects without loss of image quality.
- Zum Digital: 30X digital zoom provides further magnification, though with potential pixelation.
Control PTZ functions through your NVR interface, web browser, or the Videolink app.

Figure 5.1: The camera's 18X optical zoom allows for clear magnification of distant details, such as vehicle license plates.
5.3 Human/Vehicle Detection and Auto Tracking
The camera can intelligently distinguish between human and vehicle movement, reducing false alarms from other sources like animals or swaying branches. When a person or vehicle enters the detection area, the camera can:
- Automatically track the subject's movement.
- Send real-time snapshots and alerts to your mobile device.
- Trigger recording.
Detection areas and sensitivity can be adjusted in the camera's settings.

Figure 5.2: Smart motion detection identifies humans and vehicles, triggering timely alerts and actions.

Figure 5.3: The camera's human tracking and auto cruise features provide continuous monitoring of subjects and predefined patrol routes.
5.4 Audio Dua Hala
The integrated microphone and speaker allow for two-way communication. You can listen to audio from the camera's location and speak through the camera using the mobile app or compatible software.

Figure 5.4: Two-way audio enables direct communication through the camera, facilitating interaction with visitors or deterring intruders.
5.5 Pilihan Rakaman
Kamera ini menyokong pelbagai kaedah rakaman:
- Kad MicroSD: Insert a MicroSD card (up to 512GB, not included) into the camera's slot for local storage.
- NVR (Perakam Video Rangkaian): Connect the camera to a compatible NVR for continuous or event-based recording. The camera supports RTSP and ONVIF protocols for broad compatibility.
- Pelayan FTP: Configure the camera to upload recordings to an FTP server for remote storage.

Figure 5.5: The camera offers flexible recording options including MicroSD card, NVR integration, and FTP server support.
6. Penyelenggaraan
Penyelenggaraan tetap memastikan prestasi optimum dan jangka hayat kamera anda.
- Pembersihan: Bersihkan kanta dan kubah kamera secara berkala dengan kain lembutamp kain. Elakkan pembersih kasar yang boleh menggaru permukaan.
- Kemas kini Firmware: Semak pengeluar website or the Videolink app for available firmware updates. Keeping the firmware updated can improve performance, add features, and enhance security.
- Pemeriksaan Kabel: Regularly inspect all cables for signs of wear or damage, especially for outdoor installations. Ensure waterproof caps are securely in place.
- Pemeriksaan Alam Sekitar: Although IP66 rated, ensure the camera is not exposed to extreme conditions beyond its operating limits. Clear any obstructions that might block the camera's view or ventilation.
7. Penyelesaian masalah
Jika anda menghadapi masalah dengan kamera anda, rujuk masalah dan penyelesaian biasa berikut:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Tiada suapan imej/video | No power; Network cable disconnected; Incorrect IP address/network settings. | Check power connection (PoE or adapter). Verify Ethernet cable is securely connected. Ensure camera is on the same network as your viewing device. Use the discovery tool or app to find the camera's IP address. |
| PTZ functions not responding | Network connectivity issues; Firmware outdated; Mechanical obstruction. | Check network connection. Reboot the camera. Ensure no physical obstructions are impeding movement. Update camera firmware. |
| Poor image quality or focus issues | Dirty lens; Auto-focus struggling; Low light conditions. | Clean the camera lens. Allow the auto-focus mechanism time to adjust (can take up to 15 seconds). Ensure sufficient lighting for optimal image clarity. |
| False alarms from motion detection | Sensitivity too high; Detection area too broad; Environmental factors (e.g., swaying trees, animals). | Adjust motion detection sensitivity settings. Refine the detection area to exclude irrelevant zones. Utilize human/vehicle detection to filter out non-human/vehicle movements. |
| Cannot access camera via app/NVR | Incorrect network configuration; Firewall blocking connection; App/NVR compatibility issues. | Verify camera and viewing device are on the same network segment. Check firewall settings on your router or NVR. Ensure your NVR supports ONVIF/RTSP protocols. Try accessing via web browser first. |
8. Spesifikasi Teknikal
Below are the detailed technical specifications for the VIKVIZ 5MP PTZ IP PoE Security Camera.
| Ciri | Spesifikasi |
|---|---|
| Model | B0FN44CQH7 |
| maksimum Webcam Resolusi Imej | 5 MP (3840*2160@20fps) |
| Zum Optik | 18x |
| Zum Digital | 30x |
| Sudut Pan | 360 Darjah |
| Sudut Kecondongan | 90 Darjah |
| Julat Penglihatan Malam | 328 Kaki (100 meter) |
| Penilaian Perlindungan Antarabangsa | IP66 |
| Teknologi Ketersambungan | Ethernet (PoE) |
| Protokol Ketersambungan | Ethernet, ONVIF |
| Pengekodan Video | H.265, H.264 |
| Saiz Maksimum yang Disokong Memori Flash | 512 GB (MicroSD) |
| Keupayaan Rakaman Audio Visual | Audio (Two-Way Talk) |
| Jenis Pemasangan | Pemasangan Siling, Pemasangan Dinding |
| bahan | logam |
| Sumber Kuasa | Elektrik Bertali arus (12V DC) |
| Berat Barang | 4.18 paun |
| Dimensi Pakej | 11 x 7.4 x 7.4 inci |
9. Waranti dan Sokongan Pelanggan
VIKVIZ products are designed for reliability and performance. For specific warranty details, please refer to the warranty card included in your package or visit the official VIKVIZ webtapak.
If you require technical assistance, have questions about your product, or need to report a defect, please contact VIKVIZ customer support. You can often find support contact information or FAQs by visiting the VIKVIZ Store on Amazon atau pegawai mereka webtapak.