CANDY BR 49B8-S

Candy ProWash 500 Washing Machine User Manual

Model: BR 49B8-S | Brand: CANDY

pengenalan

The Candy ProWash 500 washing machine, with a 9 kg capacity, is designed for efficient and precise laundry care. It integrates advanced technology to ensure optimal cleaning performance and energy savings. This manual provides essential information for the safe and effective use of your appliance.

Ciri-ciri utama termasuk:

  • Kecekapan Tenaga Tinggi: 20% more efficient than standard Class A models, featuring an Inverter Speed Drive motor for consistent performance, quiet operation, and reduced energy consumption.
  • ProActive Wash Technology: An exclusive water and detergent injection system ensures uniform cleaning across all fabric types. An intensive wash option handles stubborn stains effectively.
  • Hygiene and Fabric Care: Clean Shield and Smart Spray systems keep the gasket and porthole clean from bacteria and residues. The Soft Drum with a cushioned surface minimizes friction and creasing, protecting delicate garments.
  • Quiet Motor and Rapid Cycles: The AI Silent Motion motor reduces vibrations and noise to 72 dB for discreet washing. Choose from 8 rapid cycles, including a 14-minute program, for quick and effective cleaning.
  • Smart Connectivity with hOn App: Manage your Candy washing machine remotely via smartphone. Access over 60 dedicated cycles, receive personalized advice, monitor wash status, and get maintenance tips and ideal detergent dosage suggestions.

1. Persediaan dan Pemasangan

Before using your washing machine, ensure proper installation to guarantee optimal performance and safety.

1.1 Membongkar

Tanggalkan semua bahan pembungkusan dengan berhati-hati. Periksa perkakas untuk sebarang kerosakan semasa pengangkutan. Jauhkan bahan pembungkusan daripada kanak-kanak.

1.2 Menanggalkan Bolt Transit

The washing machine is secured with transit bolts to prevent damage during transport. These must be removed before use. Refer to the diagram below for bolt locations.

sebelah view of Candy ProWash 500 washing machine, showing the rear panel where transit bolts are typically located.

Imej: Sisi view of the washing machine. Transit bolts are usually located at the back.

  1. Locate the transit bolts on the rear of the machine.
  2. Using an appropriate wrench, loosen and remove all bolts.
  3. Insert the plastic caps provided into the holes.
  4. Store the transit bolts for future transport of the appliance.

1.3 Meratakan Perkakas

Ensure the washing machine is perfectly level to prevent vibrations and excessive noise during operation.

Candy ProWash 500 washing machine installed in a laundry room, showing its stable position.

Image: Washing machine in a room, demonstrating a level installation.

  1. Place the machine on a flat, stable floor.
  2. Adjust the adjustable feet at the bottom of the machine until it is level. Use a spirit level to verify.
  3. Tighten the lock nuts on the feet to secure them in position.

1.4 Sambungan Air

Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure all connections are tight to prevent leaks.

  • Use the new hoses supplied with the appliance; do not reuse old hoses.
  • Connect the curved end of the drain hose to a standpipe or secure it over a sink, ensuring it is not kinked.

1.5 Sambungan Elektrik

Palamkan kord kuasa ke salur keluar elektrik yang dibumikan. Pastikan voltage dan frekuensi sepadan dengan spesifikasi pada plat penarafan perkakas.

  • Jangan gunakan kord sambungan atau berbilang penyesuai.
  • The appliance must be easily accessible after installation for disconnection.

Komponen yang Disertakan:

  • Kord kuasa
  • Pengisian hos
  • Selang longkang

2. Arahan Operasi

This section guides you through the daily operation of your Candy ProWash 500 washing machine.

2.1 Memuatkan Dobi

Open the porthole and load your laundry into the drum. Do not overload the machine. Close the porthole firmly.

Open porthole of the Candy ProWash 500 washing machine, showing the drum ready for laundry.

Image: The washing machine door is open, revealing the stainless steel drum.

2.2 Menambah Detergen dan Bahan Tambahan

Pull out the detergent drawer and add the appropriate amount of detergent and any fabric softeners or additives to the designated compartments.

Detergent drawer of the Candy ProWash 500 washing machine pulled out, showing compartments for detergent and softener.

Image: The detergent dispenser drawer is open, showing the compartments for detergent and other washing agents.

2.3 Memilih Program Cuci

Turn the program selector knob or use the touch controls to choose the desired wash program. The display will show the program duration and other settings.

Close-up of the control panel of the Candy ProWash 500 washing machine, showing the program selector knob and digital display.

Imej: Terperinci view of the control panel with the program selector and digital display showing "COTTON 02:08".

Available cycle options include: Cotton, Delicates, Eco, Wool, Rapid Wash, and more. The machine offers 16 standard cycles.

2.4 Memulakan Kitaran Basuh

Press the Start/Pause button to begin the selected wash cycle. You can also use the delayed start function if needed.

2.5 Smart Connectivity with hOn App

Your Candy ProWash 500 can be controlled remotely via the hOn app. Download the app on your smartphone and follow the in-app instructions for pairing.

Two people interacting with the hOn app on a smartphone next to the Candy ProWash 500 washing machine.

Image: Users interacting with the hOn app on a smartphone, with the washing machine in the background.

  • Access over 60 additional wash cycles.
  • Receive personalized washing tips and maintenance alerts.
  • Monitor the wash cycle status from anywhere.

3. Penyelenggaraan dan Penjagaan

Penyelenggaraan tetap memastikan jangka hayat dan prestasi optimum mesin basuh anda.

3.1 Membersihkan Laci Detergen

Periodically remove and clean the detergent drawer to prevent residue buildup. Rinse it under running water and ensure all compartments are clear.

3.2 Cleaning the Porthole and Gasket

The Smart Spray technology helps clean the porthole glass after each wash. Additionally, the Clean Shield system protects sensitive areas from mold and bacteria. Wipe the porthole glass and rubber gasket with a damp cloth after each wash to remove any remaining lint or residue.

3.3 Membersihkan Penapis

The pump filter should be cleaned regularly to prevent blockages. Refer to the full instruction manual for detailed steps on accessing and cleaning the filter.

3.4 Penyahkelasan

Depending on water hardness in your area, periodic descaling may be necessary. Use a suitable descaling product designed for washing machines and follow the manufacturer's instructions.

4. Penyelesaian masalah

This section addresses common issues you might encounter with your washing machine. For more complex problems, contact customer support.

MasalahKemungkinan PuncaPenyelesaian
Mesin tidak bermula
  • Kabel kuasa tidak dipasang.
  • Porthole not closed properly.
  • Butang Mula/Jeda tidak ditekan.
  • Delayed start function activated.
  • Periksa sambungan kuasa.
  • Ensure porthole is securely closed.
  • Tekan Mula/Jeda.
  • Deactivate or wait for delayed start.
Getaran / bunyi yang berlebihan
  • Transit bolts not removed.
  • Machine not level.
  • Uneven load in the drum.
  • Remove transit bolts (see Setup).
  • Laraskan kaki meratakan.
  • Redistribute laundry evenly.
Kebocoran air
  • Hoses not properly connected.
  • Detergent drawer overflowing.
  • Hos longkang tersumbat.
  • Periksa dan ketatkan semua sambungan hos.
  • Do not overfill detergent drawer.
  • Check and clear drain hose.
Hasil pencucian buruk
  • Pemilihan program yang salah.
  • Detergen tidak mencukupi.
  • Overloading the machine.
  • Select appropriate program for fabric type and soil level.
  • Use recommended detergent dosage.
  • Reduce laundry load.

5. Spesifikasi Teknikal

CiriSpesifikasi
JenamaCANDY
Nama ModelCandy ProWash 500 Washing Machine 9 kg
Nombor ModelBR 49B8-S
Dimensi Produk (DxWxH)60P x 59l x 85H cm (Depth x Width x Height)
Berat Barang65 Kilogram
warnaputih
bahanMetal (Stainless Steel drum)
Akses LokasiBeban Depan
Jenis KawalanTouch, Buttons, Touchscreen
Kelajuan Putaran Maksimum1400 Putaran seminit
Voltage230 Volt
Bilangan Kitaran Standard16
Tahap Kebisingan74 Decibels (up to 72 dB with AI Silent Motion)
Jenis PemasanganFreestanding
Ciri KhasHigh efficiency, Delayed start, Smart connectivity, Inverter motor, Hygienic steam
Kelas Kecekapan TenagaA-20% (20% more efficient than standard Class A)

6. Maklumat Waranti

This Candy ProWash 500 washing machine comes with a Waranti produk 2 tahun from the date of purchase. This warranty covers manufacturing defects and material faults under normal domestic use.

Please retain your proof of purchase for any warranty claims. The warranty does not cover damage caused by improper installation, misuse, neglect, unauthorized repairs, or normal wear and tear.

For full terms and conditions, please refer to the warranty card included with your appliance or visit the official Candy webtapak.

7. Sokongan Pelanggan

Should you require assistance, have questions, or need to report a fault, please contact Candy customer support.

  • Sokongan dalam talian: Visit the official Candy website for FAQs, troubleshooting guides, and to register your product. www.candy-home.com
  • hOn App: The hOn app provides personalized support, maintenance tips, and direct access to service requests.
  • Sokongan Telefon: Refer to the contact information provided in your local documentation or on the Candy website for regional service numbers.
  • Service Requests: For technical assistance or repairs under warranty, please contact authorized Candy service centers.

© 2026 CANDY. All rights reserved. This manual is for informational purposes only.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.