1. Pengenalan
Thank you for choosing the MOUNTUP Dual Monitor Arm MU8012-W-07. This instruction manual provides essential information for the safe and correct installation, operation, and maintenance of your new monitor arm. Please read this manual thoroughly before installation and keep it for future reference.
Langkah-langkah Keselamatan
- Pastikan semua komponen ada dan tidak rosak sebelum dipasang. Jangan gunakan jika ada bahagian yang hilang atau rosak.
- Verify that your desk surface is strong enough to support the combined weight of the monitor arm and your monitors.
- Do not exceed the maximum weight capacity of 10kg (22 lbs) per arm.
- Always follow the installation steps carefully. Improper installation may result in product damage or personal injury.
- Keep children away from the product during assembly. Small parts may be a choking hazard.

2. Kandungan Pakej
Sila semak bahawa semua komponen berikut disertakan dalam pakej anda:
- Monitor Arm Assembly (x1)
- Plat VESA (x2)
- Meja Clamp Pangkalan (x1)
- Pangkalan Grommet (x1)
- Mounting Hardware Kit (screws, washers, spacers)
- Hex Wrenches (various sizes)
- Manual Arahan (x1)
3. Spesifikasi
| Ciri | Spesifikasi |
|---|---|
| Model | MU8012-W-07 |
| bahan | Keluli Aloi |
| warna | putih |
| Keserasian Saiz Skrin | 13 - 32 inci |
| Kapasiti Berat (setiap lengan) | 2 - 10 kg (4.4 - 22 paun) |
| Keserasian VESA | 75x75mm, 100x100mm |
| Pilihan Pemasangan | Clamp, Grommet |
| Julat Kecondongan | +85° hingga -45° |
| Julat Putar | 180° (monitor plate), 270° (middle joint), 360° (base) |
| Rotation (Pivot) | 360° |
| Pelarasan Ketinggian Maks | 44 cm (17.3 inci) |
| Max Arm Extension | 50 cm (19.7 inci) |
| Berat Produk | 3.1 kg (6.8 lbs) |

4. Persediaan dan Pemasangan
Langkah 1: Pilih Kaedah Pemasangan Anda
The MOUNTUP Dual Monitor Arm supports two installation methods: Clamp Mount and Grommet Mount. Choose the method that best suits your desk.

Clamp Pemasangan Gunung
- Lampirkan clamp base to the main pole of the monitor arm.
- Letakkan clamp onto the edge of your desk. Ensure the desk thickness is between 10-70mm (0.4-2.7 inches).
- Ketatkan clamp screw until the arm is securely fastened to the desk. Ensure it is stable and does not wobble.

Pemasangan Grommet Mount
- If your desk has a grommet hole, ensure its diameter is between 10-60mm (0.4-2.4 inches) and the desk thickness is between 10-70mm (0.4-2.7 inches).
- Attach the grommet base to the main pole.
- Masukkan bolt grommet melalui lubang meja dan pasangkannya dari bawah dengan plat dan nat yang disediakan.
- Tighten the nut until the arm is firmly attached to the desk.
Langkah 2: Pasang Plat VESA pada Monitor
- Carefully lay your monitor face down on a soft, clean surface.
- Sejajarkan plat VESA dengan lubang pemasangan di bahagian belakang monitor anda.
- Use the appropriate screws (M4 or M5) and washers from the hardware kit to secure the VESA plate to the monitor. Do not overtighten.
Langkah 3: Pasang Monitor ke Lengan
- Slide the monitor (with the attached VESA plate) onto the VESA head of the monitor arm.
- Ensure the monitor clicks into place or is securely fastened by the quick-release mechanism.
- Repeat for the second monitor.

Langkah 4: Pengurusan Kabel
Route your monitor cables through the integrated cable management clips on the underside of the arms. This helps maintain a tidy workspace.

5. Pengendalian dan Pelarasan
The MOUNTUP Dual Monitor Arm offers flexible adjustments to optimize your viewpengalaman dalam.

Adjusting Arm Tension (Gas Spring)
The gas spring mechanism allows for smooth height adjustments. If your monitor sags or is difficult to move, you may need to adjust the tension.

- To increase tension (if monitor sags): Use the provided hex wrench to turn the adjustment screw clockwise.
- To decrease tension (if arm is too stiff): Turn the adjustment screw counter-clockwise.
- Always adjust tension with the arm held horizontally. Test the movement after each small adjustment until the monitor holds its position freely.
Pantau Pelarasan
- Pelarasan Ketinggian: Gently push or pull the monitor up or down to your desired height. The gas spring will assist in holding the position. Max height is 44cm (17.3 inches).
- Pelarasan Kecondongan: Tilt the monitor screen up to +85° or down to -45° to reduce glare and optimize viewing angles. Loosen the tilt bolt, adjust, then re-tighten.
- Pelarasan Pusing: The arm allows for 180° swivel at the monitor plate, 270° at the middle joint, and 360° at the base, providing wide range of motion.
- Rotation (Pivot): Rotate your monitor 360° to switch between landscape and portrait orientations.


6. Penyelenggaraan
- Pembersihan: Lap lengan monitor dengan kain lembut,amp kain. Elakkan pembersih atau pelarut yang melelas yang boleh merosakkan kemasan.
- Pemeriksaan Berkala: Periksa semua skru dan sambungan secara berkala untuk memastikan ia kekal ketat dan selamat. Ketatkan semula jika perlu.
- Gas Spring Longevity: The high-quality gas spring is tested for over 20,000 cycles. Proper tension adjustment will help maintain its performance over time.

7. Penyelesaian masalah
- Monitor Sags or Won't Stay Up: The gas spring tension is too low. Refer to the "Adjusting Arm Tension" section and turn the adjustment screw clockwise to increase tension.
- Arm is Too Stiff or Difficult to Move: The gas spring tension is too high. Refer to the "Adjusting Arm Tension" section and turn the adjustment screw counter-clockwise to decrease tension.
- Goyangan Monitor: Ensure all mounting screws (VESA plate to monitor, arm to desk) are securely tightened. Check that the desk clamp or grommet mount is firm.
- Monitor Tilt Angle Won't Hold: The tilt bolt may be loose. Tighten the tilt bolt on the VESA head.
8. Waranti dan Sokongan
MOUNTUP provides a Jaminan kualiti 2 tahun from the date of purchase for this product. This warranty covers manufacturing defects and issues arising from normal use.
If you encounter any problems with your MOUNTUP Dual Monitor Arm, or if you have questions regarding installation or operation, please contact our customer support. You can typically find seller contact information through your purchase history on the platform where you bought the product (e.g., Amazon order details).
Please have your model number (MU8012-W-07) and purchase date ready when contacting support to ensure a swift resolution.