1. Pengenalan
This manual provides detailed instructions for the installation, operation, and maintenance of your ENS PDN4EI825H-GR-APV Diamond 4K IP PTZ Security Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety. Keep this manual for future reference.
The PDN4EI825H-GR-APV is a high-performance 8MP 4K PTZ camera designed for versatile surveillance applications. It features a 1/2.8″ STARVISTM CMOS sensor and an impressive 25x optical zoom, delivering exceptional image clarity and detail for both indoor and outdoor monitoring. Advanced Starlight technology ensures vibrant color images even in low-light conditions, complemented by full-time color illumination, infrared capabilities, and a built-in LED. The camera supports auto-tracking 3.0, perimeter protection, active deterrence, face detection, and Smart Motion Detection (SMD) 4.0 to enhance security and reduce false alarms. With an IP66 rating, it is built to withstand environmental elements.
2. Maklumat Keselamatan
- Bekalan Kuasa: Use only the specified power adapter. Incorrect voltage may damage the camera and void the warranty.
- Pemasangan: Installation should be performed by qualified personnel. Ensure the mounting surface can support the camera's weight.
- Persekitaran: Do not expose the camera to extreme temperatures, humidity, or corrosive environments. While rated IP66, avoid direct high-pressure water jets.
- Pembersihan: Gunakan kain lembut dan kering untuk membersihkan. Jangan gunakan detergen yang kuat atau bahan yang melelas.
- Pembongkaran: Jangan cuba membuka atau mengubah suai kamera. Ini akan membatalkan jaminan dan boleh menyebabkan kerosakan.
- Kabel: Protect power and network cables from being walked on or pinched.
3. Kandungan Pakej
Sahkan bahawa semua barang ada dan dalam keadaan baik semasa membuka bungkusan. Jika terdapat barang yang hilang atau rosak, hubungi peruncit anda.
- ENS PDN4EI825H-GR-APV Diamond 4K IP PTZ Security Camera
- Perkakasan Pemasangan (skru, sauh)
- Panduan Mula Pantas
- Kit Penyambung Kalis Air
4. Produk Lebihview
The ENS PDN4EI825H-GR-APV is a robust PTZ camera designed for comprehensive surveillance. Key components and features are highlighted below.

Figure 1: ENS PDN4EI825H-GR-APV Diamond 4K IP PTZ Security Camera. This image shows the white dome-shaped camera with its lens assembly visible at the bottom, featuring multiple light emitters (red, blue, yellow) around the central lens.
Ciri-ciri Utama:
- Penderia: 1/2.8″ 8MP STARVISTM CMOS for superior image quality.
- Zum Optik: 25x optical zoom for detailed monitoring.
- Penglihatan Malam: Full-time color, infrared, and LED illumination with Starlight technology.
- Ketahanan: Penarafan IP66 untuk kalis air dan habuk.
- Penjejakan Automatik: Auto tracking 3.0 for real-time subject tracking.
- Perlindungan Perimeter: Advanced intrusion detection capabilities.
- Pengesanan Pergerakan Pintar: SMD 4.0 for accurate human detection and reduced false alarms.
- Pengesanan Muka: Advanced facial recognition capabilities.
- Ketersambungan: Ethernet for reliable network connection.
5. Persediaan
5.1 Pemasangan Fizikal
- Pilih Lokasi Pemasangan: Select a suitable indoor or outdoor location. The camera supports wall mounting. Ensure the chosen location provides a clear field of view and is within reach of power and network connections. The camera dimensions are 6.3 x 6.3 x 10.63 inches.
- Sediakan Permukaan Pemasangan: Use the provided mounting template (if applicable) to mark drilling points. Drill pilot holes for the mounting screws.
- Selamatkan Kamera: Attach the camera securely to the mounting surface using the provided screws and anchors. Ensure the camera is stable and properly oriented.
- Pengurusan Kabel: Route the power and Ethernet cables. Use the waterproof connector kit for outdoor installations to protect connections from moisture.
5.2 Kuasa dan Sambungan Rangkaian
- Sambungkan Kuasa: Connect the camera to a suitable power source using the provided power adapter. The camera operates on corded electric power.
- Sambungkan Rangkaian: Connect an Ethernet cable from the camera to your network switch or router. This camera uses an Ethernet connectivity protocol.
5.3 Tatarajah Awal
- Akses Kamera: Use the ENS App or a compatible Digital Video Recorder (DVR) to discover and access the camera on your network. Refer to the ENS App or DVR manual for specific instructions on device discovery.
- Sediakan Tetapan Rangkaian: Configure IP address, subnet mask, gateway, and DNS settings as required by your network.
- Tukar Kata Laluan Lalai: For security, immediately change the default administrator password to a strong, unique password.
- Kemas kini Firmware: Semak dan pasang sebarang kemas kini perisian tegar yang tersedia untuk memastikan prestasi dan keselamatan yang optimum.
6. Operasi
6.1 Basic PTZ Control
The camera's Pan-Tilt-Zoom (PTZ) functions can be controlled remotely via the ENS App or a connected DVR/NVR interface. Use the directional controls to pan (horizontal movement) and tilt (vertical movement) the camera. Use the zoom controls to adjust the 25x optical zoom for wider or more detailed views.
6.2 Night Vision and Illumination
The camera features Starlight technology for enhanced low-light performance, providing color images in minimal ambient light. It also includes infrared (IR) illumination for complete darkness and built-in LEDs for full-time color illumination when needed. These modes can typically be configured for automatic switching based on ambient light conditions.
6.3 Ciri Pintar
- Auto Tracking 3.0: Enable auto-tracking to allow the camera to automatically follow moving subjects within its field of view. Configure tracking sensitivity and duration in the camera settings.
- Perlindungan Perimeter: Set up virtual tripwires or intrusion zones to detect unauthorized entry into specific areas. Alarms can be triggered upon detection.
- Pengesanan Muka: Configure the camera to detect human faces. This feature can be used for event triggering or recording specific incidents.
- Smart Motion Detection (SMD) 4.0: SMD 4.0 intelligently distinguishes between human and vehicle movements and other environmental factors (e.g., animals, leaves), significantly reducing false alarms. Adjust sensitivity and target types in the settings.
7. Penyelenggaraan
- Membersihkan Lensa: Gently wipe the camera lens with a soft, clean, lint-free cloth. If necessary, use a mild lens cleaning solution. Avoid abrasive materials.
- Pembersihan Perumahan: Clean the camera housing with a soft, damp kain. Jangan gunakan bahan kimia yang keras.
- Kemas kini Firmware: Periksa dengan kerap pengeluar website or the ENS App for firmware updates. Keeping the firmware updated ensures optimal performance, security, and access to new features.
- Pemeriksaan Kabel: Periodically inspect all cables for signs of wear, damage, or corrosion, especially for outdoor installations.
8. Penyelesaian masalah
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Tiada suapan imej/video | Tiada kuasa; Isu sambungan rangkaian; Alamat IP salah. | Check power supply; Verify Ethernet cable connection; Ensure camera is powered on; Check network settings and IP address. |
| Kualiti imej yang lemah | Dirty lens; Insufficient lighting; Incorrect camera settings. | Clean the lens; Adjust lighting or enable night vision features; Check resolution and compression settings. |
| Kawalan PTZ tidak responsif | Network latency; Firmware issue; Mechanical obstruction. | Check network stability; Restart the camera; Update firmware; Inspect for physical obstructions. |
| False alarms from motion detection | High sensitivity; Environmental factors (e.g., moving branches, animals). | Adjust SMD 4.0 sensitivity; Configure detection zones to exclude irrelevant areas; Ensure SMD 4.0 is enabled for human/vehicle filtering. |
| Tidak dapat mengakses kamera dari jauh | Network configuration (port forwarding, firewall); Incorrect app settings. | Verify router settings for port forwarding; Check firewall rules; Ensure correct remote access settings in the ENS App. |
9. Spesifikasi
| Nama Model | PDN4EI825H-GR-APV |
| Sensor | 1/2.8″ 8MP STARVISTM CMOS |
| Resolusi Tangkapan Video | 4K (8MP) |
| Zum Optik | 25x |
| Teknologi Penglihatan Malam | Starlight, Infrared, LED Illumination |
| Teknologi Ketersambungan | Ethernet |
| Sumber Kuasa | Elektrik Bertali |
| Jenis Pengawal | ENS App, Remote |
| Jenis Pemasangan | Lekap di dinding |
| Penggunaan Dalaman/Luar | Dalaman, Luaran |
| Penilaian Perlindungan Antarabangsa | IP66 (Kalis Air dan Habuk) |
| Dimensi Produk (L x W x H) | 6.3 x 6.3 x 10.63 inci |
| Berat Barang | 10 paun |
| Ciri Khas | Face Detection, Night Vision, PTZ Technology, Wide Dynamic Range, Auto Tracking 3.0, Perimeter Protection, Smart Motion Detection 4.0 |
10. Waranti dan Sokongan
For warranty information and technical support, please refer to the documentation provided with your purchase or visit the official ENS webtapak. Simpan resit pembelian anda sebagai bukti pembelian untuk tuntutan waranti.
If you encounter any issues not covered in this manual, please contact ENS customer support for assistance.





