GENBOLT GB220K 2.5K PTZ Dual-Lens WiFi/PoE Security Camera User Manual

1. Pengenalan

This manual provides detailed instructions for the installation, operation, and maintenance of your GENBOLT GB220K 2.5K PTZ Dual-Lens WiFi/PoE Security Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety. Keep this manual for future reference.

Figure 1: GENBOLT GB220K 2.5K PTZ Dual-Lens WiFi/PoE Security Camera. This image shows the camera's front view, highlighting its dual lenses and the 2.5K resolution, 10X zoom, and PoE capabilities.

2. Kandungan Pakej

Verify that all items listed below are included in your package. If any items are missing or damaged, please contact GENBOLT customer support.

• GENBOLT GB220K Security Camera
• Penyesuai Kuasa
• Pendakap Pemasangan
• Kabel Rangkaian
• Kit Kalis Air
• Skru dan Palam Dinding
• Manual Pengguna (dokumen ini)

Figure 2: Included Components. This image displays the camera along with its accessories: power adapter, mounting bracket, network cable, waterproof kit, screws, and user manual.

3. Maklumat Keselamatan

• Pastikan kamera dipasang di lokasi yang stabil untuk mengelakkan terjatuh.
• Use only the provided power adapter or a compatible PoE switch to power the camera.
• Avoid placing the camera directly facing strong light sources to prevent image quality degradation.
• Do not expose the camera to extreme temperatures or corrosive environments.
• Keep the camera away from children.

4. Persediaan dan Pemasangan

4.1 Memasang Kamera

The GENBOLT GB220K camera is designed for ceiling mount installation. Ensure the mounting surface is strong enough to support the camera's weight.

1. Pilih lokasi yang sesuai di siling untuk pemasangan.
2. Use the mounting template (if provided) to mark the drill holes.
3. Drill holes according to the marks and insert the wall plugs.
4. Kencangkan pendakap pelekap ke siling menggunakan skru yang disediakan.
5. Pasang kamera pada pendakap pelekap.

Figure 3: Ceiling Installation. This image illustrates the camera mounted on a ceiling, demonstrating its wide coverage area with pan and tilt functionality.

4.2 Powering the Camera (DC & PoE)

The camera supports both DC power and Power over Ethernet (PoE).

• Kuasa DC: Connect the provided power adapter to the camera's DC power input and plug it into a power outlet.
• PoE: Connect an Ethernet cable from a PoE-enabled switch or NVR to the camera's Ethernet port. This will provide both power and data connectivity.

Figure 4: DC and PoE Connection Options. This diagram illustrates how to connect the camera using either a DC power adapter or a PoE switch for both power and network.

4.3 Network Connection (WiFi & PoE)

The camera supports both 2.4GHz/5GHz Dual-Band WiFi and wired Ethernet (PoE) connections.

1. Wired Connection (PoE): If using PoE, the network connection is established automatically once the Ethernet cable is connected to a PoE switch/NVR.
2. Sambungan Tanpa Wayar (WiFi):
• Download the 'GENBOLT CAM' app from your smartphone's app store.
• Ensure your phone's location services and Bluetooth are enabled.
• Open the app, tap 'Add Camera', and follow the on-screen instructions to connect to your WiFi network. You may need to scan a QR code displayed on your phone with the camera lens.

5. Arahan Operasi

5.1 Langsung View & Main balik

Akses suapan video langsung danview dirakam footage through the 'GENBOLT CAM' app or compatible desktop client.

Figure 5: Multi-Platform Access. This image shows the GENBOLT CAM app interface on various devices (smartphone, tablet, laptop, desktop), demonstrating live view and playback capabilities across multiple platforms.

5.2 Pan/Tilt/Zoom Control

The camera features Pan-Tilt-Zoom (PTZ) functionality, allowing you to adjust the viewsudut dalam jarak jauh.

• Roti: Rotate the camera horizontally up to 355 degrees.
• Condong: Adjust the camera vertically up to 90 degrees.
• 10X Hybrid Zoom: Utilize the dual lenses for 10X hybrid zoom to view details or a wider area. The camera automatically zooms 3X when human motion is detected.

Figure 6: Pan and Tilt Coverage. This image illustrates the camera's ability to pan 355 degrees horizontally and tilt 90 degrees vertically, covering a wide area without blind spots.

Figure 7: Dual Lens & 10X Hybrid Zoom. This image highlights the camera's dual lens system, featuring a 4mm lens for a wide overview and a 12mm lens for detailed close-ups, enabling 10X hybrid zoom.

5.3 Audio Dua Hala

The integrated microphone and speaker allow for two-way communication through the camera.

• Use the app to speak through the camera's speaker.
• Listen to audio from the camera's surroundings through the app.

Figure 8: Two-Way Audio. This image demonstrates the camera's two-way audio feature, allowing communication between the camera's location and the user via the mobile app.

5.4 Pengesanan Gerakan & Makluman

The camera can detect motion and send instant alerts to your device.

• Configure motion detection zones and sensitivity in the app.
• Receive push notifications or email alerts when motion is detected.
• Set up customizable sound alarms (e.g., siren, dog barking) to deter intruders.
• The auto-tracking feature allows the camera to follow detected human movement.

Figure 9: Auto Tracking. This image shows the camera's auto-tracking feature, where it follows a moving person, ensuring important events are captured.

Figure 10: Customizable Sound Alarm. This image illustrates the camera's ability to trigger a customizable siren or other sounds to deter potential intruders, with app settings shown.

5.5 Penglihatan Malam

The camera provides clear surveillance even in low-light conditions with its IR night vision feature.

• Automatically switches to night vision mode in dark environments.
• Night vision range up to 15 meters.

5.6 Pilihan Storan

Recordings can be stored locally or in the cloud.

• Kad MicroSD: Supports up to 128GB (not included).
• Storan Awan: Offers a 7-day free trial. Uploads events to an encryption server for secure playback.

Figure 11: Flexible Storage Options. This image displays the mobile app interface, illustrating the available storage methods: cloud storage (with a 7-day free trial) and TF card storage (up to 128GB).

6. Penyelenggaraan

• Bersihkan lensa kamera secara berkala dengan kain lembut dan kering untuk memastikan kualiti imej yang jelas.
• Check cable connections periodically for any signs of wear or damage.
• Ensure the camera's firmware is updated to the latest version for optimal performance and security.
• If using an SD card, consider formatting it periodically to maintain performance.

7. Penyelesaian masalah

7.1 Tiada Kuasa

• Check if the power adapter is securely connected to the camera and the power outlet.
• If using PoE, ensure the Ethernet cable is properly connected to a PoE-enabled switch/NVR and that the switch/NVR is powered on.

7.2 Tidak Dapat Menyambung ke WiFi

• Ensure your WiFi network is 2.4GHz or 5GHz compatible.
• Verify the WiFi password entered is correct.
• Move the camera closer to the WiFi router to improve signal strength.
• Mulakan semula kamera dan penghala anda.

7.3 Kualiti Imej Lemah

• Bersihkan lensa kamera.
• Pastikan tiada halangan yang menghalang kamera view.
• Semak kelajuan sambungan rangkaian anda. Sambungan yang perlahan boleh menjejaskan kualiti penstriman.

7.4 Auto Tracking Not Working

• Ensure the auto-tracking feature is enabled in the app settings.
• Verify that the camera's field of view adalah jelas dan tidak terhalang.
• Adjust motion detection sensitivity if necessary.

Untuk bantuan lanjut, sila rujuk bahagian sokongan.

8. Spesifikasi

Figure 12: 2.5K Image Quality. This image visually compares the clarity of 2.5K resolution against 1080P, demonstrating the superior detail captured by the camera.

Figure 13: Reliable Protection. This image emphasizes the camera's robust design with IK10 vandal resistance and IP66 weatherproofing, ensuring durability in various environments.

9. Waranti dan Sokongan

• Jaminan Wang Dikembalikan 30 Hari: If you are not satisfied with your purchase, you may return it within 30 days for a full refund or exchange.
• Waranti Terhad 1 Tahun: The GENBOLT GB220K camera is covered by a 1-year limited warranty against manufacturing defects.
• 24/7 Lifetime Free Technical Support: For any technical issues or questions, please contact GENBOLT customer support.

Maklumat Hubungan:

• Visit the official GENBOLT webtapak untuk sumber sokongan.
• Refer to the 'GENBOLT CAM' app for in-app support options.