VIKVIZ PG2347C-28
VIKVIZ 4MP PoE IP Turret Camera User Manual
Model: PG2347C-28
Your guide to advanced outdoor surveillance with human/vehicle detection, full-color night vision, and IP67 weatherproofing.
1. Pengenalan
Thank you for choosing the VIKVIZ 4MP PoE IP Turret Camera. This manual provides essential information for the proper installation, operation, and maintenance of your security camera. Please read this manual thoroughly before using the product to ensure safe and effective operation. Keep this manual for future reference.
2. Kandungan Pakej
Sahkan bahawa semua item yang disenaraikan di bawah disertakan dalam pakej anda. Jika ada item yang hilang atau rosak, sila hubungi sokongan pelanggan.
- VIKVIZ 4MP PoE IP Turret Camera
- Skru untuk pemasangan
- Manual Arahan (dokumen ini)

Image: Contents of the VIKVIZ 4MP PoE IP Turret Camera package.
3. Produk Lebihview
The VIKVIZ 4MP PoE IP Turret Camera is designed for reliable outdoor surveillance, offering high-definition video and intelligent features.

Imej: Depan view of the VIKVIZ 4MP PoE IP Turret Camera.
Ciri-ciri Utama:
- Resolusi HD 4MP: Delivers clear 2560x1440 video at 25 frames per second.
- Mikrofon terbina dalam: Enables one-way audio monitoring for comprehensive environmental awareness.
- Kanta Tetap 2.8mm: Provides a super-wide 105° viewing angle to cover larger areas.
- 98ft Full-Color Night Vision: Features F1.0 large aperture lens and soft-light assist system for rich, detailed color images even in low light.
- Human/Vehicle Motion Detection: Advanced AI detection reduces false alarms and accurately identifies relevant events.
- Penilaian Kalis Cuaca IP67: Logam tahan lasak casing withstands harsh outdoor conditions, including immersion in 1m of water for 30 minutes.
- Kuasa Ethernet (PoE): Simplifies installation by transmitting power and data through a single network cable.
- Keserasian Luas: Supports Onvif protocol and RTSP, compatible with most third-party NVRs (e.g., Blue Iris, iSpy, Hikvision NVRs, but not Reolink NVRs).
- H.265+ Smart Coding: Efficient video compression reduces bandwidth and storage requirements.

Imej: Selesaiview ciri-ciri kamera.

Image: Built-in microphone for audio recording.

Image: Wide-angle view provided by the 2.8mm lens.

Image: IP67 waterproof rating in various weather conditions.

Image: Image quality enhancements like WDR, BLC, HLC, and 3D DNR.
Video: A demonstration of the 4MP IP camera's physical appearance and various functions.
4. Persediaan & Pemasangan
This section guides you through the physical installation and initial setup of your VIKVIZ PoE IP Camera.
4.1. Diagram Pendawaian
The camera supports Power over Ethernet (PoE), allowing both power and data transmission through a single Ethernet cable. This simplifies wiring and installation.

Image: Various connection methods for the PoE IP Camera.

Image: Power over Ethernet connection for simplified setup.
4.2. Panduan Pemasangan
For detailed physical installation steps, refer to the video below. Ensure the camera is securely mounted and cables are properly connected and protected.
Video: Step-by-step guide for PoE camera installation.
4.3. Connecting to an NVR
The VIKVIZ camera is compatible with various NVR systems. Follow the instructions in the videos below for connecting to an NVR or setting up the camera directly.
Video: General POE Camera operation and connection methods.
Video: Instructions on how to connect the camera to a Hikvision NVR.
5. Arahan Operasi
Learn how to utilize the advanced features of your VIKVIZ camera for effective surveillance.
5.1. Motion Detection (Human/Vehicle)
The camera features intelligent human and vehicle detection to minimize false alarms. You can configure detection areas and sensitivity settings via the camera's web antara muka atau perisian yang serasi.

Image: AI Motion Detection for human and vehicle events.

Image: Real-time motion alerts via mobile app.

Image: Motion2.0 Human/Vehicle Detection in action.
Video: Guide on how to set up motion detection and human body detection for the camera.
5.2. Full-Color Night Vision
Experience clear, full-color video even in low-light conditions, extending your surveillance capabilities beyond traditional black and white infrared. The camera's F1.0 lens and soft-light assist system capture more light for superior night imaging.

Image: Full-color night vision capability.

Image: Comparison of traditional IR vs. VIKVIZ Full-Color Night Vision.
Video: Display and introduction of the 4MP Color Night Vision Security Camera.
5.3. Remote Access & Monitoring
Access your camera feed and receive alerts from anywhere using the dedicated mobile app (Videolink) or compatible PC software (IVMS-4200, LMS) and web penyemak imbas.

Image: Remote access options for the camera.

Image: Free app for remote access.

Image: Multi-user real-time remote access.
6. Penyelenggaraan
Penyelenggaraan tetap memastikan prestasi optimum dan jangka hayat kamera anda.
- Pembersihan: Lap perlahan-lahan lensa kamera dan perumah dengan lembut, damp kain. Elakkan pembersih atau pelarut yang melelas yang boleh merosakkan permukaan.
- Kemas kini Firmware: Periksa pengeluar secara berkala website or your app for available firmware updates. Keeping your camera's firmware up-to-date ensures access to the latest features and security enhancements.
- Pemeriksaan Kabel: Regularly inspect all cables for any signs of wear, damage, or loose connections. Ensure waterproof connections are sealed properly.
7. Penyelesaian masalah
Jika anda menghadapi masalah dengan kamera anda, rujuk masalah dan penyelesaian biasa berikut:
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Tiada suapan video | Loose cable connection, no power, incorrect network settings. | Check all Ethernet and power connections. Ensure PoE is active or 12V DC power is supplied. Verify camera IP address and network configuration. |
| Kualiti imej yang lemah | Dirty lens, low bandwidth, incorrect image settings. | Clean the lens. Check network bandwidth. Adjust image settings (brightness, contrast, WDR, DNR) in the camera's web antara muka. |
| Motion detection not triggering or too many false alarms | Incorrect sensitivity, detection area not set, environmental factors. | Adjust motion detection sensitivity and detection area in the camera settings. Ensure human/vehicle detection is enabled. |
| Cannot connect to NVR/Software | Incorrect IP address, password, or protocol. | Verify the camera's IP address, username, and password. Ensure the NVR supports Onvif/RTSP and the camera's protocol. Note: Not compatible with Reolink NVRs. |
8. Spesifikasi
| Ciri | Perincian |
|---|---|
| Nama Model | PG2347C-28 |
| Resolusi Tangkapan Video | 4 MP (2560 × 1440) |
| Kadar Bingkai | 25 fps |
| Lensa | 2.8mm Lensa Tetap |
| Viewsudut | 105 Darjah |
| Julat Penglihatan Malam | 98 Feet (Full-Color Night Vision) |
| Audio | Built-in Microphone (One-way audio) |
| Teknologi Ketersambungan | PoE, Onvif, Wired |
| Sumber Kuasa | DC12V OR POE |
| Penilaian Perlindungan Antarabangsa | IP67 (kalis air) |
| bahan | logam |
| Jenis Makluman | Motion Only (Human/Vehicle Detection) |
| Pengekodan Video | H.265+, H.265, H.264 |
| Suhu Operasi | -40°F hingga +140°F (-40°C hingga +60°C) |
9. Waranti & Sokongan
VIKVIZ is committed to providing high-quality products and excellent customer service.
- Waranti: Produk ini didatangkan dengan jaminan pengilang selama 2 tahun.
- Sokongan Teknikal: Lifetime technical support is available for all VIKVIZ customers. For assistance, please visit the VIKVIZ Store on Amazon atau hubungi pasukan perkhidmatan pelanggan kami.
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