1. Pengenalan
This manual provides essential information for the safe and efficient operation of your DELLA Umbra Series 18000 BTU Mini Split AC & Heat Pump. This unit offers cooling and heating for areas up to 1000 square feet and operates effectively in temperatures as low as 19 degrees Fahrenheit. It utilizes R32 refrigerant for improved air quality and energy efficiency. The system includes smart functions such as 4D air flow, 'I Feel' mode, a 24-hour timer, sleep mode, and eco energy-saving mode.
Please read this manual thoroughly before installation and use, and keep it for future reference. Professional installation is mandated for this system.
2. Maklumat Keselamatan
Arahan Keselamatan Penting:
- Perkakas ini bertujuan untuk kegunaan kediaman sahaja.
- Installation must be performed by qualified professionals in accordance with all local and national electrical and HVAC codes.
- Ensure the power supply matches the unit's requirements (208-230V).
- Always disconnect power before performing any maintenance or servicing.
- Do not block the air inlet or outlet of either the indoor or outdoor unit.
- Handle refrigerant pipes with care to prevent damage and leaks.
- Line-set vacuuming is required during installation to remove air and moisture.
- If additional refrigerant is needed, ensure R32 availability at your local seller.
3. Produk Lebihview
3.1 Komponen
The DELLA Umbra Series Mini Split system includes the following main components and accessories:

Komponen merangkumi: Indoor Unit, Outdoor Unit, Refrigerant Pipe, Drain Lines, Remote Control, Wall Cap, Plastic Wrap, Mounting Plate, AAA Batteries, Plasticine Putty, Power Cords, Communication Cable, and Bracket Template.
3.2 Dimensions and Specifications
Refer to the diagram below for the physical dimensions of the indoor and outdoor units, along with key performance specifications.

Spesifikasi Utama:
- Nombor Model: 18K2VR-17S-JPB-I+O
- Kapasiti Penyejukan: 18000 BTU/j
- Kapasiti Pemanasan: 18000 BTU/j
- Bekalan Kuasa: 208-230V~/60Hz/1PH
- Kuasa Input Maks: 2200 W
- Isipadu Aliran Udara: 850 m³/j
- Max. Fuse Size: 15 A
3.3 Ciri-ciri Utama
The DELLA Umbra Series Mini Split offers advanced features for optimal comfort and efficiency:

- Kecekapan Tenaga: Up to 36% energy saving.
- Pelbagai Mod: Cool, Heat, Dehumidify, Fan Only, ECO Mode.
- Kelajuan Kipas: Quiet, Low, Mid, High, Turbo.
- Kawalan Pintar: Alexa and WiFi Enabled, Dehumidifier, Fast Cooling and Heating, Remote Control.
- Ciri-ciri tambahan: Child Lock, 24h Auto on/off, Multi-directional airflow.
4. Persediaan dan Pemasangan
Proper installation is crucial for the performance and longevity of your DELLA Mini Split unit. This system requires professional installation.
4.1 Pertimbangan Pra-Pemasangan
Before beginning installation, consider these critical steps:
- Lokasi Pemasangan: The indoor unit must be at least 6 inches below the ceiling for proper air flow. Verify proper clearances for your model in the user manual's installation preview section. Ensure the wall is sturdy enough to hold the unit's weight without vibration. Keep inlet and outlet clear of obstructions.
- Refrigerant Pipes: Handle refrigerant pipes carefully. Use a bending tool if available, or bend slowly to avoid damage. Damaged pipes can lead to leaks.
- Line Set Bundling: After installing the indoor unit, ensure the line set is angled downward and the drain pipe points straight down to allow proper liquid flow and prevent leaks.
- Pengepam vakum: This is the most important step. Vacuum your lines for at least 15 minutes per line set to remove air and moisture for maximum efficiency. For multi-zone systems, vacuum each line set separately. Aim for 500 microns using a micron gauge, or -30 PSI with a manifold gauge.
- Sambungan Elektrik: Ensure safe electrical connection. Verify your home's voltage (110V or 220V) and select the appropriate size and quality UL-listed wire for the mini split system.
For a visual guide on these essential steps, please watch the video below:
Video Description: This video provides 5 urgent steps to know before installing your DELLA Mini Split, covering critical aspects like location, pipe handling, line set bundling, vacuum pumping, and electrical connections.
4.2 Proses Pemasangan
For a detailed walkthrough of the installation process, please refer to the official installation video:
Video Description: This official video guides you through the complete installation of your DELLA Mini Split Unit, from mounting the indoor unit to connecting the outdoor condenser and performing vacuum procedures.
5. Arahan Operasi
Your DELLA Mini Split unit is designed with several smart functions for ease of use and optimal comfort.
5.1 Fungsi Kawalan Jauh
The unit comes with a remote control to manage various settings including:
- Mod: Heating, Cooling, Dry (Dehumidifying), Fan Only, ECO.
- Kelajuan Kipas: Multiple settings from quiet to turbo.
- Aliran udara: 4D air flow (up-down, left-right) for even distribution.
- 'I Feel' Mode: Senses room temperature at the remote control for personalized comfort.
- Pemasa: Pemasa 24 jam untuk operasi berjadual.
- Mod tidur: Automatically adjusts temperature for quiet comfort throughout the night.

Image Description: A graph showing temperature adjustments over an 8-hour period in sleep mode, demonstrating how the unit maintains comfort while minimizing noise.
5.2 Della+ App Control
Control your unit effortlessly with the free Della+ app, available for download from the app store. The app offers a sleek, user-friendly interface and works with Google Assistant and Alexa.

Image Description: A smartphone screen displaying the Della+ app, illustrating the main control panel with temperature setting, mode selection, fan speed, and other functions.
Learn more about the Della+ app features in the video below:
Video Description: This video demonstrates the features and functionality of the Della Mini Split app 3.0, showcasing how to control your unit remotely.
5.3 Smart Geo Location
The Della+ app features Smart Geo Location, allowing automatic AC controls based on your location, even hands-free while driving. You can easily adjust the size of the Geo circle that alerts your AC unit.

Image Description: A smartphone screen displaying the Della+ app's Smart Geo Location feature, showing a map with a geofence set around a location, indicating automatic AC control based on proximity.
For instructions on setting up Geo Location, watch this video:
Video Description: This video explains how to set up and customize the Geo Location function in the Della+ app to automate your mini split unit based on your proximity.
5.4 Schedules & Timer
Set schedule time frames or customize a unique countdown timer to maintain your desired temperature.

Image Description: A smartphone screen showing the Della+ app's scheduling and timer features, allowing users to program their unit's operation for specific times and days.
5.5 Keserasian Kawalan Suara
The unit seamlessly integrates with voice controls, working with popular smart home assistants like Alexa and Google Assistant.

Image Description: A smart speaker in a modern living room, illustrating the unit's compatibility with voice control systems like Alexa for convenient operation.
6. Penyelenggaraan
Regular maintenance ensures optimal performance and extends the lifespan of your DELLA Mini Split unit.
- Pembersihan Penapis: Regularly clean the air filters to maintain air quality and unit efficiency. Refer to the full user manual for specific instructions on filter removal and cleaning.
- PureClean Technology: The unit features PureClean tech to stop dust buildup and defrost your indoor unit, keeping your air fresher with advanced sterilization.
- Unit Luar: Keep the outdoor unit clear of debris, plants, and obstructions (ensure no plants or objects within 3 ft of the appliance).
- Gold Plated Fin: The gold plated fin prevents rust corrosion, contributing to durable, efficient mini-split performance.

Image Description: A cutaway view of the indoor unit highlighting the PureClean technology, which prevents dust buildup and defrosts the unit for cleaner air.

Image Description: A visual representation of the outdoor unit's gold-plated fin, emphasizing its corrosion resistance and the unit's ability to operate across a wide temperature range for both cooling and heating.
7. Penyelesaian masalah
If you encounter issues with your DELLA Mini Split unit, refer to the following common troubleshooting tips. For more complex problems, contact customer support.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Unit tidak dihidupkan | Tiada kuasa, pemutus litar terpelantik, bateri alat kawalan jauh mati. | Periksa bekalan kuasa, tetapkan semula pemutus litar, gantikan bateri alat kawalan jauh. |
| Penyejukan/pemanasan tidak mencukupi | Penapis udara kotor, unit luar tersumbat, tetapan mod salah, bahan pendingin rendah. | Bersihkan penapis, kosongkan halangan, pilih mod yang betul, hubungi profesional untuk pemeriksaan bahan pendingin. |
| Bunyi yang tidak biasa | Loose parts, fan obstruction, unit not level. | Check for loose parts, clear fan, ensure unit is level. |
| Kebocoran air | Blocked drain hose, improper installation of drain pipe. | Clear drain hose, ensure proper angle of drain pipe. |
| Isu sambungan apl | WiFi signal weak, incorrect app settings. | Check WiFi connection, reconfigure app settings. |
8. Spesifikasi
Detailed technical specifications for your DELLA Umbra Series Mini Split unit:
| Spesifikasi | Nilai |
|---|---|
| Pengeluar | DELLA |
| Nombor Bahagian | 18K2VR-17S-JPB-I+O_1 |
| Berat Barang | 75 paun |
| Dimensi Produk | 37 x 8.82 x 12.44 inci |
| Nombor Model Item | 18K2VR-17S-JPB-I+O |
| Saiz | 18,000 BTU - 230V -- 19 SEER2 |
| warna | Hitam |
| Sumber Kuasa | Elektrik Bertali |
| Voltage | 230 Volt (AC) |
| Kaedah Pemasangan | Split system |
| Kuantiti Pakej Item | 1 |
| Tahap Bunyi | 47 Desibel |
| Ciri Khas | Alexa and WiFi Enabled, DeHumidifier, Fast Cooling and Heating, Remote Control |
| Bateri Termasuk? | Tidak |
| Bateri Diperlukan? | Tidak |
| Tarikh Mula-mula Tersedia | 5 Februari 2024 |
9. Waranti & Sokongan
9.1 Maklumat Waranti
DELLA offers Lifetime Coverage for unmatched support and peace of mind. This includes best-in-class coverage with no additional costs.

Image Description: A graphic highlighting DELLA's Lifetime Coverage, symbolized by a protective shield, emphasizing best-in-class support without extra charges.
9.2 Sokongan Pelanggan
DELLA always provides best-in-class support. For any questions or assistance, please contact our in-house technicians:

Image Description: A visual representation of DELLA's customer support options, including phone support available from 6am-4pm PST and 24/7 live chat.
- Sokongan Telefon: 6am-4pm PST (Monday-Friday)
- LiveChat: 24/7