1. Pengenalan
This manual provides detailed instructions for the setup, operation, and maintenance of your AudioCodes C435HD IP Phone. Designed for seamless integration with Microsoft Teams, this corded VoIP phone offers high-definition audio and a comprehensive set of features for efficient communication in professional environments. Please read this manual thoroughly before using your device.
2. Kandungan Pakej
Verify that all items are present in your product package. If any items are missing or damaged, please contact your vendor immediately.
- AudioCodes C435HD IP Phone Base Unit
- Telefon bimbit
- Kabel Telefon bimbit
- Kabel Ethernet
- Stand Meja
- Panduan Mula Pantas (tidak termasuk dalam manual digital ini)
- Power Adapter (optional, if not using Power over Ethernet - PoE)
3. Penerangan Fizikal
Familiarize yourself with the components of your AudioCodes C435HD IP Phone.

Rajah 3.1: AudioCodes C435HD IP Phone. This image displays the complete phone unit, including the handset resting on the cradle, the main base unit with its color display, the numeric keypad, function buttons, and the integrated desk stand. The AudioCodes logo is visible on the phone's body.
3.1 Panel Depan
- Skrin Paparan: Color LCD for call information, menus, and Microsoft Teams interface.
- Kekunci Fungsi: Context-sensitive buttons located around the display.
- Kluster Navigasi: Up, Down, Left, Right arrows and OK button for menu navigation.
- Pad kekunci: Standard 0-9, *, # kekunci untuk mendail.
- Butang Khusus: Hold, Transfer, Mute, Speaker, Headset, Volume control, and Microsoft Teams button.
3.2 Panel Belakang dan Port
- Port Telefon bimbit: RJ-9 connector for the handset.
- Port Alat dengar: RJ-9 or 3.5mm jack for connecting a headset.
- LAN Port (PoE): RJ-45 port for network connection and Power over Ethernet.
- Port PC: RJ-45 port for connecting a computer to the phone's network pass-through.
- Pelabuhan Kuasa: For connecting an optional AC power adapter if PoE is not used.
4. Persediaan
4.1 Memasang Telefon
- Pasangkan Penyangga Meja: Align the tabs on the desk stand with the slots on the back of the phone base unit and push firmly until it clicks into place.
- Sambungkan Handset: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone base unit.
4.2 Menyambung ke Rangkaian dan Kuasa
The C435HD supports Power over Ethernet (PoE) or an optional AC power adapter.
- For PoE (Recommended): Connect one end of the Ethernet cable to the LAN port on the phone and the other end to a PoE-enabled network switch or router. The phone will power on automatically.
- Using AC Power Adapter (Optional): If PoE is not available, connect the AC power adapter (sold separately) to the power port on the phone and plug it into a wall outlet. Then, connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch or router.
- Connecting a PC (Optional): If desired, connect an Ethernet cable from your computer to the PC port on the phone. This allows your computer to share the phone's network connection.
4.3 Pemasangan Dinding
The AudioCodes C435HD IP Phone can be wall-mounted. Specific wall mounting kits and instructions are typically provided separately or can be found on the AudioCodes support website. Ensure the mounting surface is secure and use appropriate fasteners.
5. Arahan Operasi
This section covers basic call handling and feature usage.
5.1 Fungsi Panggilan Asas
- Membuat Panggilan:
- Angkat telefon bimbit, tekan butang Pembesar Suara atau tekan butang Fon Kepala.
- Dail nombor yang dikehendaki menggunakan papan kekunci.
- Tekan ke Panggil soft key or wait for the call to connect automatically.
- Menjawab Panggilan:
- When the phone rings, pick up the handset, press the Jawab soft key, or press the Speaker/Headset button.
- Menamatkan Panggilan:
- Letakkan telefon bimbit, atau tekan butang Tamatkan Panggilan kunci lembut.
5.2 In-Call Features
- Redam: Tekan ke bisu butang untuk meredamkan mikrofon anda semasa panggilan. Tekan sekali lagi untuk menyahredam.
- Tahan: Tekan ke tahan soft key or dedicated button to put a call on hold. Press the Sambung semula kekunci lembut untuk menjawab panggilan.
- Pemindahan: Semasa panggilan aktif, tekan Pemindahan soft key or dedicated button. Dial the number to transfer to, then press the Pemindahan kunci lembut lagi.
- Kawalan Kelantangan: Gunakan Kelantangan buttons to adjust the handset, headset, or speaker volume during a call.
5.3 Integrasi Microsoft Teams
The C435HD is optimized for Microsoft Teams. The dedicated Teams button provides quick access to your Teams interface, including:
- Panggilan: Access your call history, contacts, and voicemail.
- Kalendar: View and join scheduled meetings.
- Kenalan: Manage your personal and corporate contacts.
- Kehadiran: View and set your presence status.
Navigate the Teams interface using the display screen and navigation cluster.
6. Penyelenggaraan
Proper care ensures the longevity of your AudioCodes IP Phone.
- Pembersihan: Gunakan yang lembut, kering, atau sedikit damp cloth to clean the phone's surface. Do not use abrasive cleaners, waxes, or solvents.
- Elakkan Cecair: Keep the phone away from water and other liquids. Do not immerse any part of the phone in liquid.
- Suhu: Kendalikan telefon dalam julat suhu yang disyorkan. Elakkan haba atau sejuk yang melampau.
- Pengendalian: Handle the phone with care. Avoid dropping or subjecting it to strong impacts.
7. Penyelesaian masalah
Bahagian ini menangani isu biasa yang mungkin anda hadapi.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Telefon tidak dihidupkan. | No power from PoE switch or power adapter not connected. | Ensure Ethernet cable is securely connected to a PoE-enabled port, or verify AC power adapter is properly connected and plugged into a working outlet. |
| Tiada nada dail. | Network connection issue; phone not registered with VoIP service. | Check Ethernet cable connection. Verify network status on the phone's display. Contact your IT administrator or service provider to confirm registration status. |
| Tidak dapat mendengar pemanggil / Pemanggil tidak dapat mendengar saya. | Kelantangan terlalu rendah; Bisu diaktifkan; telefon bimbit/fon kepala rosak. | Adjust volume using the volume buttons. Ensure Mute button is not active. Test with speakerphone or another handset/headset if available. |
| Paparan kosong atau beku. | Software glitch; power issue. | Perform a power cycle: Disconnect the power/Ethernet cable, wait 10 seconds, then reconnect. If the issue persists, contact support. |
8. Spesifikasi
Key technical specifications for the AudioCodes C435HD IP Phone.
- Nombor Model: TEAMS-C435HD-R
- Dimensi Produk (L x W x H): 8 x 9 x 7 inci
- Berat Barang: 8.8 paun (kira-kira 4 Kilogram)
- warna: Hitam
- Jenis Telefon: Corded
- Bahan: plastik
- Sumber Kuasa: Elektrik Berwayar (PoE atau penyesuai AC pilihan)
- Jenis Pendail: Papan kekunci tunggal
- Jenis Sistem Menjawab: digital
- Peranti Serasi: Microsoft Teams, VoIP services, PSTN, ISDN
- Pengeluar: Kod Audio
- Pertama Tersedia: 5 Disember 2023
9. Waranti dan Sokongan
For warranty information, please refer to the documentation provided by your reseller or the official AudioCodes website. Warranty terms and conditions may vary by region and vendor.
For technical support, product updates, and additional resources, please visit the official AudioCodes support portal or contact your authorized AudioCodes partner.