1. Pengenalan
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Tiandy TC-C38WS 8MP IR Bullet Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. Retain this manual for future reference.
2. Maklumat Keselamatan
- Pastikan bekalan kuasa voltage is correct before connecting the camera.
- Jangan dedahkan kamera kepada suhu, kelembapan atau persekitaran yang menghakis yang melampau.
- Avoid pointing the camera directly at strong light sources, as this may damage the image sensor.
- Handle the camera with care. Do not drop or subject it to strong impact.
- All installation and service should be performed by qualified personnel.
- Putuskan sambungan kuasa sebelum membersihkan atau melakukan penyelenggaraan.
3. Kandungan Pakej
Verify that all items are present and in good condition upon opening the package. If any items are missing or damaged, contact your supplier immediately.
- Tiandy TC-C38WS 8MP IR Bullet Camera
- Perkakasan Pemasangan (skru, palam dinding)
- Panduan Mula Pantas (rujuk manual ini untuk arahan terperinci)
- Penyambung Kalis Air untuk Kabel Ethernet
4. Produk Lebihview
4.1 Komponen Kamera
The Tiandy TC-C38WS camera features a robust full metal housing designed for outdoor use. Key components include the lens, IR LEDs, microphone, and mounting bracket.

Rajah 4.1: Bahagian depan view of the Tiandy TC-C38WS IR Bullet Camera, showing the lens, IR illuminators, and the Tiandy logo on the white metal housing.

Rajah 4.2: bersudut view of the Tiandy TC-C38WS IR Bullet Camera, highlighting the adjustable mounting bracket and the camera's robust construction.
4.2 Ciri-ciri Utama
- Resolusi Tinggi: Up to 3840x2160 at 20fps (8 Megapixels) for clear imaging.
- Penderia Imej: 1/2.8" CMOS Sensor for enhanced low-light performance.
- Julat Dinamik Luas (WDR): 120dB WDR for balanced images in high-contrast scenes.
- IR Pintar: Infrared illumination with a range of up to 50 meters (164 feet) for night vision.
- Kanta Tetap: Available in 2.8mm focal length, providing a wide horizontal field of view daripada 100.1 °.
- Storan atas kapal: Built-in MicroSD card slot supporting up to 512 GB for local recording.
- Mikrofon terbina dalam: Untuk pemantauan audio.
- Pilihan Kuasa: Supports 12VDC and Power over Ethernet (PoE 802.3af).
- Analitis Video: Includes Tripwire and Perimeter detection.
- Full Metal Housing: Durable construction suitable for outdoor environments.
5. Persediaan
5.1 Pemasangan Fizikal
The camera is designed for wall or ceiling mounting. Ensure the mounting surface is strong enough to support the camera's weight.
- Pilih Lokasi: Pilih lokasi yang menyediakan medan yang dikehendaki view and is within reach of power and network cables.
- Tandai Lubang Penggerudian: Use the mounting template (if provided) or the camera base to mark the positions for drilling holes.
- Lubang gerudi: Gerudi lubang pandu dan masukkan palam dinding jika dipasang pada batu.
- Selamatkan Kamera: Attach the camera's mounting bracket to the surface using the provided screws.
- Laraskan Sudut: Loosen the adjustment screws on the bracket to pan (0-360°), tilt (0-75°), and rotate (0-360°) the camera to the desired viewing angle. Tighten the screws once adjusted.

Rajah 5.1: Dimensional drawing of the Tiandy TC-C38WS camera, showing measurements in millimeters for installation planning.
5.2 Pendawaian dan Sambungan Kuasa
The camera supports both 12VDC power and Power over Ethernet (PoE).
- Sambungan Ethernet: Connect a standard RJ45 Ethernet cable to the camera's network port. Use the waterproof connector for outdoor installations to protect against moisture.
- Power Connection (if not using PoE): Connect a 12VDC power adapter (not included) to the camera's power input. Ensure the power supply meets the camera's requirements.
- Sambungan PoE: If using a PoE-enabled switch or injector, simply connect the Ethernet cable. Power will be supplied through the network cable, eliminating the need for a separate power adapter.
5.3 Tatarajah Awal
After physical installation and power-up, the camera can be accessed and configured via a network connection.
- Sambungan Rangkaian: Ensure the camera is connected to your local network.
- IP Address Discovery: Use the manufacturer's IP search tool or a network scanner to find the camera's IP address on your network.
- Akses Web Antara muka: Buka a web browser and enter the camera's IP address. You will be prompted to log in. Refer to the camera's default credentials (usually found in the quick start guide or on the camera label).
- Tukar Kata Laluan Lalai: For security, immediately change the default password upon first login.
- Tetapan Asas: Configure network settings, date and time, and video stream parameters as needed.
6. Arahan Operasi
6.1 Langsung View dan Rakaman
Akses kamera web interface or a compatible Network Video Recorder (NVR) software to view hidup footage and manage recordings.
- Langsung View: Navigasi ke 'Langsung' View' section in the web interface to see real-time video from the camera.
- Rakaman Manual: Most NVRs or software clients allow for manual recording initiation.
- Rakaman Berjadual: Set up recording schedules based on time or events (e.g., motion detection).
- Main balik: Use the playback function in your NVR or software to review dirakam footage from the MicroSD card or network storage.
6.2 Ciri Lanjutan
- Pengesanan Pergerakan: Configure motion detection zones and sensitivity in the camera's settings. When motion is detected, the camera can trigger recording, send notifications, or activate alarms.
- IR Pintar: The camera automatically adjusts IR intensity to prevent overexposure of objects close to the camera, ensuring balanced night vision.
- WDR (Julat Dinamik Lebar): Enable WDR in settings to improve image clarity in scenes with both very bright and very dark areas.
- Storan atas kapal: Insert a MicroSD card (up to 512 GB) into the designated slot. Configure recording settings to utilize local storage for continuous or event-based recording.
- Analitis Video: The camera supports Tripwire and Perimeter detection. Configure these features in the 'Event' or 'Smart Analysis' section of the web interface to define specific detection rules and actions.
- Audio: The built-in microphone allows for audio monitoring. Ensure audio recording is enabled in the settings if desired.
7. Penyelenggaraan
- Pembersihan: Regularly clean the camera lens with a soft, dry cloth. For stubborn dirt, use a mild lens cleaning solution. Do not use harsh chemicals.
- Kemas kini Firmware: Periodically check the Tiandy official weblaman web untuk kemas kini perisian tegar. Mengemas kini perisian tegar boleh meningkatkan prestasi, menambah ciri baharu dan mempertingkatkan keselamatan. Ikut arahan yang diberikan dengan teliti semasa proses kemas kini.
- Pengurusan Storan: If using a MicroSD card, regularly check its status and ensure it has sufficient space. Back up important recordings as needed.
- Pemeriksaan Kabel: Periodically inspect all cables and connections for wear, damage, or corrosion, especially in outdoor environments.
8. Penyelesaian masalah
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| No image on live view | No power; Network connection issue; Incorrect IP address | Check power supply/PoE; Verify Ethernet cable connection; Confirm camera's IP address and network settings. |
| Imej kabur atau tidak jelas | Dirty lens; Condensation; Incorrect focus (less likely with fixed lens) | Clean the lens; Allow camera to acclimate to temperature; Ensure protective film is removed. |
| Penglihatan malam tidak berfungsi | IR LEDs blocked; IR settings disabled | Clear any obstructions; Check IR settings in the web antara muka. |
| Tidak dapat mengakses kamera melalui rangkaian | IP address conflict; Firewall blocking; Incorrect network settings | Check for IP conflicts; Adjust firewall settings; Verify camera and router network configurations. |
| Pengesanan gerakan tidak dicetuskan | Sensitivity too low; Detection zone not configured; Event actions not set | Increase sensitivity; Redraw detection zones; Configure recording or notification actions for motion events. |
9. Spesifikasi
The following table details the technical specifications of the Tiandy TC-C38WS camera:
| Ciri | Spesifikasi |
|---|---|
| Model | TC-C38WS I5/E/Y/M/2.8mm/V4.0 |
| Penderia Imej | CMOS 1/2.8" |
| Maks. Resolusi | 3840x2160 (8MP) |
| Kadar Bingkai | Up to 20fps (3840x2160), 30fps (1280x720) |
| Min. Pencahayaan | Color: 0.003Lux@ (F1.6, AGC ON), B/W: 0Lux with IR |
| Jenis Kanta | Fixed, 2.8mm |
| Bidang View (FOV) | Horizontal: 100.1° (2.8mm) |
| Julat IR | Up to 50m (164 feet) with Smart IR |
| Julat Dinamik Lebar (WDR) | 120dB |
| Pemampatan Video | S+265/H.265/H.264/M-JPEG |
| Audio I/O | Mic terbina dalam |
| Storan atas kapal | MicroSD card slot, up to 512 GB |
| Antara Muka Rangkaian | 1 port Ethernet penyesuaian diri RJ45 10M / 100M |
| Protokol | TCP/IP, HTTP, HTTPS, DHCP, DNS, RTSP, etc. |
| Bekalan Kuasa | 12VDC, PoE (802.3af) |
| Penggunaan Kuasa | Refer to product label for exact consumption |
| Bahan Perumahan | Perumahan Logam Penuh |
| Dimensi | 6.33 x 2.68 x 2.93 inci (lebih kurang 160.7 x 68 x 74.4 mm) |
| Berat badan | 1.21 paun (lebih kurang 0.55 kg) |
| Suhu Operasi | Refer to product datasheet |
| Perlindungan Ingress | Refer to product datasheet (typically IP66/IP67 for outdoor cameras) |
10. Waranti dan Sokongan
For warranty information, please refer to the warranty card included with your product or consult your point of purchase. Tiandy provides technical support for its products. For assistance, please visit the official Tiandy website or contact their customer service department with your product model and serial number.
Note: Specifications and features are subject to change without notice. Always refer to the latest product documentation from the manufacturer.