1. Pengenalan
The AVer VB342 PRO is an all-in-one video bar designed for midsize meeting rooms, integrating a camera, microphone, and speaker. This device features PTZ (Pan, Tilt, Zoom) technology, 4K resolution, and advanced AI functions to enhance video conferencing experiences. This manual provides instructions for setting up, operating, maintaining, and troubleshooting your VB342 PRO.
2. Persediaan
2.1 Kandungan Pakej
Sahkan bahawa semua komponen terdapat dalam pakej:
- AVer VB342 PRO Video Conferencing Camera Unit
- Penyesuai Kuasa
- USB 3.1 Cable
- Kabel HDMI
- Wall Mount Bracket (if included)
2.2 Pemasangan Fizikal
The VB342 PRO can be placed on a flat surface or mounted on a wall.
Pemasangan Dinding
Use the provided wall mount bracket to secure the device. Ensure the mounting surface is sturdy enough to support the unit's weight (approximately 14.1 pounds).

Image: The AVer VB342 PRO camera installed below a large display in a conference room, showing participants interacting with remote attendees on screen.
2.3 Menyambung Peranti
- Sambungan Kuasa: Connect the power adapter to the VB342 PRO and then to a power outlet.
- Sambungan USB: Connect the VB342 PRO to your computer using the supplied USB 3.1 cable. This connection enables video, audio, and control.
- Output HDMI (Pilihan): Connect an HDMI cable from the VB342 PRO to a display for direct video output.
- Sambungan Rangkaian (Pilihan): For network management or specific features, connect an Ethernet cable to the device.

Imej: Bahagian hadapan yang terperinci view of the AVer VB342 PRO, highlighting the central camera module and integrated speakers.
2.4 Pemasangan Perisian
Download and install the AVer PTZApp 2 software from the official AVer website. This application allows for advanced camera control, firmware updates, and configuration of AI features.
3. Arahan Operasi
3.1 Kawalan Kamera Asas
Once connected, the VB342 PRO functions as a standard USB camera and audio device. You can select it within your video conferencing application (e.g., Zoom, Microsoft Teams, Google Meet).
- Sorot, Condongkan, Zum (PTZ): Use the PTZApp 2 software or a compatible remote control to adjust the camera's pan, tilt, and optical zoom (up to 3x optical, 15x total zoom).
- Fokus: The camera features autofocus. Manual override is available via PTZApp 2.
- Imbangan Putih & Pendedahan: Automatic settings are default. Adjustments can be made through PTZApp 2.
3.2 Ciri-ciri AI Lanjutan
The VB342 PRO incorporates several AI-powered features:
- Galeri Pintar: This feature uses AI to crop participants' faces, ensuring everyone is clearly visible. You can select between headshot and half-body modes.
- SmartSpeaker: Automatically focuses on the active speaker in the room.
- Kawalan Gerak Isyarat: Operate certain camera functions by holding up one finger on either side of your face. Refer to the PTZApp 2 for specific gesture commands.
- Audio Fencing: Define a specific meeting area. The camera will silence sounds originating from outside this defined viewing angle, reducing distractions.
- Presentation Tracking: Tracks the speaker with both preset area and participant tracking capabilities.

Imej: Bahagian hadapan langsung view of the AVer VB342 PRO, showing the camera lens and speaker grilles.
4. Penyelenggaraan
4.1 Pembersihan
- Gunakan kain lembut dan kering untuk membersihkan bahagian luar kamera.
- For the camera lens, use a lens cleaning cloth and specialized lens cleaning solution. Avoid abrasive materials.
- Jangan gunakan bahan kimia atau pelarut yang keras.
4.2 Kemas Kini Perisian Tegar
Regularly check for firmware updates using the AVer PTZApp 2 software to ensure optimal performance and access to new features.
5. Penyelesaian masalah
5.1 Isu dan Penyelesaian Biasa
- Tiada Output Video/Audio:
- Ensure all cables (USB, HDMI, Power) are securely connected.
- Verify the VB342 PRO is selected as the camera and microphone in your conferencing software settings.
- Restart your computer and the VB342 PRO.
- Kualiti Video Lemah:
- Semak kelajuan sambungan internet anda.
- Ensure adequate lighting in the meeting room.
- Bersihkan lensa kamera.
- Adjust camera settings (e.g., white balance, exposure) via PTZApp 2.
- Ciri AI Tidak Berfungsi:
- Ensure PTZApp 2 is running and the features are enabled.
- Check for firmware updates for the VB342 PRO.
- Ensure proper room setup and lighting for optimal AI detection.
6. Spesifikasi
| Ciri | Perincian |
|---|---|
| Nama Model | VB342 Pro Enterprise-Grade 4K PTZ Video Bar |
| Jenama | AVer |
| Zum Optik | 3x |
| Zum Digital | 5x |
| Total Zoom | 15x |
| Bidang View (D/H/V) | 92°/84°/53° |
| Kadar Bingkai | 4K 30fps; 1080p 60fps |
| Resolusi Video | 2160p (4K) |
| Resolusi Penderia Foto | 15 MP |
| Teknologi Ketersambungan | Wired (USB 3.1), Wi-Fi |
| Output Video | HDMI |
| Teknologi Mikrofon | Digital Signal Processing, Beam Forming, Noise Cancellation |
| Jarak Fokus Minimum | 80 sm |
| Berat Barang | 14.1 paun |
| Jenis Gunung | dinding |
| WDR sebenar | Sehingga 120db |
7. Maklumat Waranti
The AVer VB342 PRO Video Conferencing Camera comes with a Waranti terhad pengeluar 3 tahun. For detailed terms and conditions, please refer to the official AVer warranty documentation or contact AVer support.
Optional protection plans may be available from your retailer, such as a 3-Year Protection Plan or Complete Protect monthly plan.
8. Sokongan Pelanggan
For technical assistance, product inquiries, or warranty claims, please visit the official AVer support webtapak atau hubungi bahagian perkhidmatan pelanggan mereka.
AVer Official Store: Visit the AVer Store on Amazon