Tenda CH9 Dual-Lens Outdoor WiFi 6 PTZ Surveillance Camera User Manual

1. Pengenalan

The Tenda CH9 is an advanced outdoor surveillance camera designed to provide comprehensive security for your property. Featuring a unique dual-lens system, Wi-Fi 6 connectivity, and intelligent AI detection, it offers robust monitoring capabilities in various environments. This manual provides detailed instructions for setting up, operating, and maintaining your CH9 camera.

Figure 1: Tenda CH9 Dual-Lens Outdoor WiFi 6 PTZ Surveillance Camera

2. Kandungan Pakej

Sebelum pemasangan, sila sahkan bahawa semua item yang disenaraikan di bawah disertakan dalam pakej anda:

• Tenda CH9 Dual-Lens Camera
• Power Adapter (3m cable)
• Panduan Pemasangan Pantas
• Mounting Accessories Kit (screws, wall plugs)
• Templat Pemasangan

Figure 2: Tenda CH9 Camera and Included Accessories

3. Ciri-ciri Utama

• Sistem Dwi-Kanta: Combines a fixed 2K (3MP) lens and a rotatable 2K (3MP) PTZ lens for simultaneous wide-angle and close-up monitoring.
• Panorama 360 ° View: The PTZ lens offers 355° horizontal and 70° vertical rotation for comprehensive coverage.
• Kesambungan Wi-Fi 6: Ensures stable and faster wireless transmission, even through walls, with internal MIMO antennas.
• Penglihatan Malam Warna: Smart mode activates integrated spotlights for full-color video recording upon human detection in low light.
• Pengesanan AI: Accurate human and vehicle detection reduces false alarms from pets, insects, or environmental factors.
• Pencegahan Aktif: Triggers sound and light alarms (siren + flash) and supports customizable voice messages to deter intruders.
• Audio Dua hala: Enables real-time communication through the camera's built-in microphone and speaker.
• Patrol Mode & Auto-Tracking: Allows the camera to automatically scan predefined areas or track detected subjects.
• Tempatan & Storan Awan: Supports Micro SD card storage up to 512GB (not included) and ONVIF protocol for NVR/NAS integration.
• Reka Bentuk Kalis Cuaca: IP65-rated for outdoor use, resistant to rain, snow, dust, and extreme temperatures (-20°C to 60°C).

Gambar 3: Lebihview of Tenda CH9 Camera Features

4. Persediaan dan Pemasangan

4.1 Memilih Lokasi Pemasangan

The Tenda CH9 camera is designed for versatile installation. Consider areas that provide optimal coverage and a stable Wi-Fi signal. The camera's bracket allows for 260° horizontal adjustment, and the fixed lens can be adjusted 35° vertically, offering flexibility in positioning.

Figure 4: Various Mounting Options (Wall, Ceiling, Pole)

4.2 Pemasangan Fizikal

1. Pemasangan: Use the provided installation template to mark drill holes on your chosen surface (wall, ceiling, or pole). Secure the camera bracket using the screws and wall plugs.
2. Sambungan Kuasa: Connect the camera to the power adapter. Ensure the power source is stable.
3. Sambungan Rangkaian: The camera supports both wired (Ethernet) and wireless (Wi-Fi 6) connections. For Wi-Fi setup, ensure your router is within range and provides a strong 2.4 GHz signal.

4.3 App Setup (TDSEE App)

1. Muat turun Aplikasi: Download the TDSEE app from your smartphone's app store.
2. Penciptaan Akaun: Daftar untuk akaun baharu atau log masuk jika anda sudah mempunyai akaun.
3. Tambah Peranti: Follow the in-app instructions to add your Tenda CH9 camera. This typically involves scanning a QR code on the camera and connecting it to your Wi-Fi network.
4. Lens Calibration: After initial setup, calibrate the two lenses within the app to ensure proper alignment and tracking functionality. This involves adjusting the pan/tilt to align the center of the fixed lens image with the center of the PT lens image.

Video 1: Tenda CH9 Dual-Lens Camera Overview and Setup Guide. This video demonstrates the camera's dual-lens capabilities, installation flexibility, and initial setup process through the mobile application, including lens calibration.

5. Arahan Operasi

5.1 Langsung View and Dual-View

Access the live feed from your camera through the TDSEE app. The dual-lens system allows you to view both the fixed lens perspective and the PTZ lens perspective simultaneously on the same screen, providing comprehensive coverage.

Figure 5: Simultaneous Dual-View Monitoring in the TDSEE App

5.2 PTZ Control and 3D Positioning

Use the PTZ controls within the app to remotely adjust the pan and tilt of the movable lens. The 3D positioning feature allows you to tap on any area in the fixed lens view, and the PTZ lens will automatically rotate and zoom to that specific point.

Figure 6: PTZ Control Interface within the TDSEE App

5.3 Mod Penglihatan Malam

The CH9 camera offers multiple night vision modes:

• Mod Inframerah: Provides black and white video in complete darkness using IR LEDs.
• Mod Warna Penuh: Uses built-in spotlights to provide full-color video at night.
• Mod Pintar: Operates in infrared mode by default and automatically switches to full-color mode with spotlights upon human detection.

Figure 7: Comparison of Color Night Vision and Infrared Night Vision

5.4 AI Detection and Alerts

Configure AI detection settings for human and vehicle recognition. Set up specific detection zones (area intrusion) or lines (line crossing) to trigger alarms only when relevant events occur. The camera will send instant notifications to your smartphone and can activate sound and light alarms.

Figure 8: AI Human and Vehicle Detection with Alert Notifications

5.5 Audio Dua Hala

Utilize the two-way audio feature to communicate with visitors or deter unwanted guests. You can speak through the app, and your voice will be projected through the camera's speaker. The camera's microphone will capture audio from the surveillance area.

Figure 9: Demonstrating Two-Way Audio Communication

5.6 Patrol Mode

Set up a patrol schedule for the camera to automatically rotate and monitor predefined key positions. After completing a patrol, the camera will return to its designated park position, ensuring continuous coverage of critical areas.

Figure 10: Configuring Patrol Mode to Monitor Multiple Key Areas

6. Penyelenggaraan

• Pembersihan: Regularly clean the camera lenses with a soft, dry cloth to ensure clear image quality. Do not use harsh chemicals.
• Kemas kini Firmware: Check the TDSEE app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance and security.
• Bekalan Kuasa: Ensure the power adapter and cable are free from damage. Use only the original power adapter provided.
• Pengurusan Storan: Jika menggunakan kad Micro SD, semak semula secara berkalaview dan urus foo yang direkodkantage untuk mengelakkan kad daripada penuh.

7. Penyelesaian masalah

7.1 Tiada Kuasa

• Check if the power adapter is securely connected to the camera and a working power outlet.
• Sahkan alur keluar kuasa berfungsi dengan memasang peranti lain.

7.2 Isu Sambungan Wi-Fi

• Pastikan kamera berada dalam julat penghala Wi-Fi anda.
• Verify that your Wi-Fi network is 2.4 GHz, as the camera primarily uses this frequency for initial setup.
• Semak kata laluan Wi-Fi anda untuk ketepatannya.
• Mulakan semula penghala anda dan kamera.

7.3 Kualiti Imej Lemah

• Clean the camera lenses to remove any dust or smudges.
• Ensure the camera is receiving sufficient light, especially during the day.
• Semak kelajuan sambungan rangkaian anda. Sambungan yang perlahan boleh menjejaskan kualiti penstriman.
• Adjust image parameters (brightness, contrast, saturation) in the TDSEE app.

7.4 Penggera Palsu

• Adjust the sensitivity of motion detection in the app.
• Refine your AI detection zones and line-crossing settings to exclude areas with frequent non-human/vehicle movement (e.g., trees swaying, pets).

8. Spesifikasi

9. Waranti dan Sokongan

Tenda provides a 3-year warranty for the CH9 camera. For technical assistance or any product-related inquiries, please contact Tenda customer support. You can reach them via email at support.FR@TENDA.CN. Please have your product model and purchase information ready when contacting support.