1. Lebihview
The Poly DA85 is a versatile USB-A/USB-C digital adapter designed to enhance audio quality and connectivity for Poly Quick Disconnect (QD) headsets in various work environments. It provides seamless integration with leading call center platforms and offers intuitive inline controls for managing calls and audio settings.
Image: The Poly DA85 USB-A/USB-C Digital Adapter, a black inline control unit with red accents on the cables, connected to a headset.
2. Ciri-ciri Utama
- Ketersambungan Universal: Features both USB-A and USB-C connectors for broad compatibility with new and legacy equipment.
- Intelligent Headset Recognition: Automatically adjusts audio performance to the specific Poly Quick Disconnect (QD) headset for optimal call quality.
- Perlindungan Akustik: Incorporates technology to manage safe volume levels, protecting user hearing.
- Integrated Call Controls: Built-in buttons for call answer/end, volume adjustment, and microphone mute/unmute.
- Keserasian Platform: Works with major call center platforms including Avaya, Genesys, and Cisco.
3. Arahan Persediaan
3.1 Connecting Your Headset
Connect your Poly Quick Disconnect (QD) headset to the QD port on the Poly DA85 digital adapter. Ensure a secure connection.
Video: Demonstrates connecting a Plantronics Quick Disconnect (QD) headset to the Poly DA85 adapter. The video highlights the compatible QD type and shows the secure connection process.
3.2 Menyambung ke Komputer Anda
Plug the USB connector of the DA85 adapter into an available USB-A or USB-C port on your computer. The adapter is plug-and-play, requiring no additional drivers for most operating systems.
Video: Illustrates connecting the USB-A end of the adapter to a laptop. The video emphasizes the plug-and-play functionality and broad compatibility with various computer systems.
4. Arahan Operasi
The Poly DA85 features an inline control unit for easy management of your calls and audio.
Image: A diagram of the Poly DA85 inline control unit, labeling the Power Indicator, Speaker ON/OFF, Volume Up/Down, Mic ON/OFF, and Mic Mute Indicator buttons.
- Butang Jawab/Tamat Panggilan: Press the phone icon button to answer or end a call.
- Butang Kelantangan / Turun Kelantangan: Gunakan butang '+' dan '-' untuk melaraskan kelantangan pendengaran.
- Butang Redam Mikrofon: Press the microphone icon button to mute or unmute your microphone. An LED indicator will show the mute status.
- Speaker Mute Button: Press the speaker icon button to mute or unmute your speaker.
Video: Demonstrates the functionality of the inline controls on the Poly DA85 adapter, including volume adjustment, microphone mute, and call management.
5. Penyelenggaraan
- Pembersihan: Gunakan kain lembut dan kering untuk membersihkan penyesuai. Elakkan menggunakan pembersih cecair atau pelarut.
- Storan: Simpan penyesuai di tempat yang sejuk dan kering apabila tidak digunakan.
- Penjagaan Kabel: Elakkan selekoh tajam atau tarikan berlebihan pada kabel untuk mengelakkan kerosakan.
6. Penyelesaian masalah
6.1 No Audio or Microphone Not Working
- Ensure the QD headset is securely connected to the adapter.
- Verify the USB connector is fully inserted into your computer's USB port.
- Check your computer's audio settings to ensure the Poly DA85 is selected as the default playback and recording device.
- Confirm that the microphone and speaker mute buttons on the inline control are not activated.
- Cuba sambungkan penyesuai ke port USB lain pada komputer anda.
6.2 Call Control Buttons Not Responding
- Ensure your communication software (e.g., Avaya, Genesys, Cisco) is active and properly configured to recognize the Poly DA85.
- Restart your communication software or computer.
7. Spesifikasi
| Ciri | Perincian |
|---|---|
| Dimensi Produk | 2.95 x 0.98 x 0.39 inci |
| Berat Barang | 1.06 auns |
| Nombor Model Item | 218267-01 |
| Pengeluar | Poli |
| Peranti Serasi | Fon kepala |
| Kegunaan Khusus Untuk Produk | telefon |
| Jenis Penyambung | USB |
| warna | Hitam |
8. Waranti dan Sokongan
Untuk maklumat jaminan dan sokongan teknikal, sila rujuk kepada Poli rasmi webtapak atau hubungi penjual semula Poli anda yang sah. Simpan resit pembelian anda untuk tuntutan waranti.
Sumber dalam talian dan Soalan Lazim juga mungkin tersedia di halaman sokongan pengeluar.