CATCHFACE G2 Gateway Smart Lock

CATCHFACE WiFi Smart Lock with G2 Gateway Instruction Manual

1. Pengenalan

Welcome to the CATCHFACE WiFi Smart Lock system. This manual provides comprehensive instructions for the installation, operation, and maintenance of your new smart lock and G2 Gateway. Please read this manual thoroughly before installation and use to ensure proper function and security.

2. Produk Lebihview

The CATCHFACE WiFi Smart Lock offers multiple keyless entry options and remote management capabilities when paired with the G2 Gateway. It is designed for enhanced security and convenience in residential and rental properties.

2.1 Ciri-ciri Utama

2.2 Kandungan Pakej

CATCHFACE Smart Lock showing multiple unlock methods: Fingerprint, APP Unlock, Code Unlock, Key Unlock, Card Unlock, Auto Lock, Low Battery Alarm, Silent Mode, Passage Mode, Back-up Battery.

Imej: Selesaiview of the CATCHFACE Smart Lock's various unlocking methods and features.

3. Persediaan dan Pemasangan

3.1 Senarai Semak Pra-Pemasangan

Diagram showing door dimensions for smart lock installation, including door thickness, bore hole diameter, and backset.

Image: Door dimension requirements for proper smart lock fit.

3.2 Smart Lock Installation

Follow these steps to install the CATCHFACE Smart Lock. For a visual guide, refer to the installation video below.

  1. Adjust the bolt to fit your door's backset (60mm or 70mm). Ensure the spindle hole is straight to the ground.
  2. Install the front panel, threading the wire connector through the door.
  3. Slide the mounting plate over the wire connector and secure it.
  4. Connect the wire from the front panel to the back panel.
  5. Install the back panel, securing the bottom screw.
  6. Unscrew the battery box cover, install 4 AA batteries, and secure the cover.
  7. Loosen the handle screws on both front and back panels.
  8. Install the back panel handle and secure its screw.
  9. Install the front panel handle and secure its screw.
  10. Remove the protective film from the lock screen.

Video: CATCHFACE TTLock Smart Lock Fingerprint Installation Guide. This video demonstrates the step-by-step process of installing the smart lock, including bolt adjustment, panel installation, wiring, battery insertion, and handle attachment.

CATCHFACE Smart Lock showing a reversible handle, indicating it can be configured for both left-hand and right-hand doors.

Image: The smart lock handle is reversible for left or right-handed door configurations.

3.3 G2 Gateway Setup

The G2 Gateway enables remote control features for your smart lock. Follow these steps to pair it with your lock. For a visual guide, refer to the gateway installation video below.

  1. Power on the G2 Gateway. The indicator light will flash alternately in red and blue.
  2. Open the TTLock app and navigate to the "Gateway" option on the home page.
  3. Select your gateway model (G2).
  4. Choose the Wi-Fi network you are currently connected to and enter the Wi-Fi password.
  5. The gateway will connect to the network, and once successful, it will be added to your app.

Video: G2 Gateway Installation Video. This video demonstrates how to power on the G2 Gateway and pair it with the TTLock app, including Wi-Fi configuration steps.

CATCHFACE G2 Gateway, a small white square device, shown next to a smartphone displaying the TTLock app interface.

Image: The G2 Gateway for remote smart lock control.

4. Arahan Operasi

4.1 Kaedah Membuka Kunci

The CATCHFACE Smart Lock offers multiple ways to unlock:

A hand holding a smart key card near the CATCHFACE Smart Lock, indicating IC Card Unlock functionality.

Image: Unlocking the smart lock using an IC Card.

4.2 TTLock App Control

The TTLock app provides comprehensive control over your smart lock:

A smartphone displaying the TTLock app interface, highlighting various management features like monitoring status, sending eKeys, remote control, and checking logs.

Image: Key features and functions available within the TTLock smartphone application.

4.3 Remote Control with G2 Gateway

With the G2 Gateway connected, you can:

A person using a smartphone to control the smart lock remotely, with icons for keyless, remote, share, access, and virtual functions.

Image: Remote control capabilities of the smart lock via smartphone.

A CATCHFACE G2 Gateway and smart speakers (Amazon Alexa and Google Home) demonstrating smart voice control, with speech bubbles showing commands like 'Alexa, unlock the door.'

Image: Smart voice control integration with Amazon Alexa and Google Assistant.

4.4 Kaedah Laluan

Passage mode allows the door to remain unlocked for a specified period, eliminating the need for repeated unlocking. This is useful for high-traffic times or events. You can activate and schedule Passage Mode through the TTLock app.

A smartphone screen showing the Passage Mode settings within the TTLock app, allowing users to enable and configure the mode.

Image: Configuring Passage Mode settings in the TTLock app.

5. Penyelenggaraan

5.1 Penggantian Bateri

The smart lock is powered by 4 AA batteries. When the battery level is low, the lock will provide an alert. To replace batteries:

  1. Unscrew the battery box cover on the back panel.
  2. Remove the old batteries and insert 4 new AA batteries, ensuring correct polarity.
  3. Securely replace the battery box cover.

In case of complete battery depletion, you can use a power bank to charge the lock via the emergency USB port to gain temporary access.

5.2 Pembersihan

To maintain the appearance and functionality of your smart lock:

6. Penyelesaian masalah

6.1 Isu dan Penyelesaian Biasa

IsuKemungkinan PuncaPenyelesaian
Kunci tidak bertindak balasLow batteries, incorrect installation, or system error.Replace batteries. Check wiring and installation. Perform a factory reset if necessary.
Cap jari tidak dikenaliDirty sensor, unregistered fingerprint, or improper placement.Clean the sensor. Re-register fingerprint. Ensure proper finger placement.
Remote unlock not workingG2 Gateway not connected, Wi-Fi issue, or app error.Ensure G2 Gateway is powered on and connected to Wi-Fi. Check app and network settings.
Keypad not lighting upBateri mati.Use the emergency power supply or physical key to open the door and replace batteries.

7. Spesifikasi

CiriPerincian
JenamaCATCHFACE
Jenis KunciBiometric Smart Lock (TTLock compatible)
bahanZink
warnaHitam
Sumber Kuasa4 x Bateri AA
KetersambunganBluetooth, Wi-Fi (via G2 Gateway)
Kaedah KawalanApl, Jauh, Sentuh, Suara
Jenis PengawalAmazon Alexa, Android, Google Assistant, iOS
Ketebalan Pintu1.37"-1.88" (35-48mm)
Diameter Lubang Bor2.125" (54mm)
Backset Lubang Bor2.375"-2.75" (60mm-70mm)

8. Waranti dan Sokongan

CATCHFACE products are designed for reliability and performance. For specific warranty details, please refer to the warranty card included with your product or contact CATCHFACE customer support. If you encounter any issues or have questions regarding your smart lock or G2 Gateway, please reach out to our support team for assistance.

Sokongan Pelanggan: Please visit the CATCHFACE store on Amazon or refer to the contact information provided in your product packaging.