SV3C Wireless Outdoor WiFi Security Camera Instruction Manual

pengenalan

This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your SV3C Wireless Outdoor WiFi Security Camera. Please read this manual thoroughly before use to ensure proper functionality and safety. Keep this manual for future reference.

Produk Selesaiview

Ciri-ciri Utama

• Mod Penglihatan Malam: Supports color night vision, infrared black and white, and smart night vision for clear monitoring in various lighting conditions.
• Audio Dua hala: Equipped with a built-in microphone and speaker, enabling real-time communication.
• Kesambungan Fleksibel: Supports both wired LAN (RJ45 Ethernet) and wireless Wi-Fi (IEEE 802.11 b/g/n, 2.4GHz only) connections.
• Storan Setempat: Compatible with SD cards up to 128GB for local recording (SD card not included).
• Akses Jauh: View hidup footage and recordings from multiple devices including PCs, smartphones, and tablets via web browser or the dedicated Camhi/CamhiPro app. Up to 6 smartphones can be registered simultaneously.
• Pengesanan Gerakan & Manusia: Advanced detection capabilities trigger automatic push notifications and recording upon detecting movement or human figures.
• Fungsi Pan/Tilt: Remotely adjust the camera's horizontal (Pan) and vertical (Tilt) viewsudut-sudut.
• Reka bentuk tahan lasak: IP67 waterproof rating ensures reliable operation in outdoor environments.
• ONVIF Support: Compatible with ONVIF 2.4 for integration with other surveillance systems.

Rajah Produk dan Komponen

The following images illustrate the camera's design and various features.

Kandungan Pakej

Sila pastikan semua item ada dalam pakej:

• SV3C Wireless Outdoor WiFi Security Camera Unit
• Penyesuai Kuasa
• Pendakap Pemasangan
• Skru Pemasangan dan Palam Dinding
• Kit Kalis Air untuk Kabel Ethernet
• Panduan Mula Pantas
• Antennas (if detachable)

Persediaan

1. Pilihan Pemasangan

The camera supports both wall and ceiling mounting. Choose a location that provides optimal viewing coverage and a stable surface for installation.

• Pemasangan Dinding: Secure the mounting bracket to a wall using the provided screws.
• Pemasangan siling: Attach the mounting bracket to a ceiling or overhang.

2. Sambungan Kuasa

Connect the provided power adapter to the camera's power input and then plug it into a power outlet. Ensure the connection is secure.

3. Sambungan Rangkaian

The camera supports both wired and wireless connections.

• Sambungan Berwayar: Connect an Ethernet cable from your router to the camera's RJ45 port. Use the waterproof kit for outdoor installations.
• Sambungan Wayarles: Pastikan rangkaian Wi-Fi anda ialah 2.4GHz. Kamera ini tidak menyokong Wi-Fi 5GHz.

4. App Installation and Initial Configuration

Download and install the 'Camhi' or 'CamhiPro' app on your smartphone or tablet. Follow the in-app instructions to add your camera to the network and complete the initial setup. For detailed video instructions on wireless connection via CamhiPro, refer to the URL provided on the back of the instruction manual.

Arahan Operasi

1. Hidup View dan Main semula

Access the live feed from your camera via the Camhi/CamhiPro app or a web browser on your PC. You can also review dirakam footage disimpan pada kad SD.

2. Kawalan Pan dan Condong

Use the controls within the app to remotely adjust the camera's viewing angle. The camera can pan 360 degrees horizontally and tilt 90 degrees vertically.

3. Komunikasi Audio Dua Hala

Press and hold the microphone button in the app to speak through the camera's speaker. You can hear audio from the camera's microphone at all times.

4. Mod Penglihatan Malam

Kamera menawarkan tiga mod penglihatan malam:

• Infrared (Black & White) Mode: Standard night vision using infrared LEDs.
• Mod Warna: Uses built-in LEDs to provide full-color night vision.
• Smart Color Mode: Automatically switches to color night vision and activates LEDs when human motion is detected, acting as a deterrent.

5. Motion and Human Detection

Configure detection sensitivity and areas within the app. When motion or a human figure is detected, the camera will send push notifications to your device and initiate recording.

6. Recording to SD Card

Insert a compatible SD card (up to 128GB) into the camera's SD card slot. The camera will automatically record footage based on your settings (e.g., continuous, motion-triggered).

7. Multi-Device Access

The camera supports viewing from multiple devices. You can access the camera via a web browser on a PC or through the Camhi/CamhiPro app on up to 6 smartphones simultaneously. For expanding your system, up to 64 SV3C HX series cameras can be added.

Penyelenggaraan

1. Membersihkan Kamera

Bersihkan kanta dan perumah kamera secara berkala dengan lembut, damp kain. Elakkan menggunakan bahan kimia yang keras atau bahan kasar yang boleh merosakkan kamera.

2. Kemas Kini Perisian Tegar

Check the official SV3C website or the Camhi/CamhiPro app regularly for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance and security.

Menyelesaikan masalah

Berikut ialah penyelesaian kepada isu biasa yang mungkin anda hadapi:

Q1: I don't understand the setup and installation methods.

A: A simplified Japanese manual is included with the product. For other settings, please refer to the official website for the full manual (HX Series). You can also contact SV3C support via Amazon by following these steps: ① Access your order history from Account Services ② Click on the seller's shop link ③ Click "Ask a question" ④ Select the type and content of your inquiry ⑤ Click "Enter message" ⑥ After entering, click "Send email". Alternatively, email customer support at jp01-am@sv3c.com as listed in the manual.

Q2: The camera is not detected when searching for LAN cameras, even when connected via LAN cable.

A: Ensure both the camera and your smartphone/PC are connected to the same network when searching for LAN cameras. If it's still not recognized, please try connecting wirelessly by referring to sections 2.2.1 to 2.2.3 of the manual.

Q3: I cannot connect via Wi-Fi.

A: If you are unable to connect via Wi-Fi, please check the following:

1. The Wi-Fi network name (SSID) and password must not contain spaces or special characters such as '-', '#', or '@'. Please verify.
2. Confirm that you are using a 2.4GHz Wi-Fi band. The camera only supports 2.4GHz Wi-Fi and is not compatible with 5GHz.
3. Ensure the camera and your smartphone are connected to the same network.

Q4: The wireless LAN connection suddenly dropped while viewing on my smartphone. What could be the cause?

A: The wireless connection may occasionally drop due to radio wave environment conditions. If the connection does not recover after a few minutes, try turning off the camera's power, waiting a few seconds, and then turning it back on to restart. If the issue persists, please contact customer support.

Q5: I downloaded an H.264 recording file, but I cannot play it on my PC.

A: H.264 format recordings saved on an SD card can be played online using the Camhi app or HiP2P Client. To play downloaded recordings on a PC, you need to download and install HiPlayer. HiPlayer can be downloaded from the official website (HX Wireless Series - PC Software - 4 - HiPlayer_Setup_v1.2.zip).

Q6: The camera's direction changed unexpectedly. Is it a malfunction?

A: To prevent excessive load on the CPU and memory during long periods of operation, the camera is set by default to automatically restart every Friday at 3 AM. During a restart, the camera will rotate once in all directions (up, down, left, right). This rotation might give the impression that the surveillance direction has changed. This is normal operation. To disable scheduled restarts: Log in via browser (IE) ⇒ Settings ⇒ Advanced ⇒ Restart time (off).

Q7: Since January 1, 2025, alarm saving from the IP camera to the FTP server has stopped working.

A: As of January 1, 2025, the encryption method for FTP has changed. Files can no longer be saved to previous folders and can only be saved to the root directory. For detailed explanations and solutions, please check the official website (HX Series - FTP Manual Folder Creation Method).

Spesifikasi

Waranti dan Sokongan

1. Maklumat Waranti

Your SV3C Wireless Outdoor WiFi Security Camera comes with a 1-year warranty. This warranty covers product defects and malfunctions under normal use. It does not cover damage caused by customer misuse or incorrect settings.

2. Sokongan Teknikal

Free technical support is provided. If you encounter any issues with your camera's setup or operation, or if the product is found to be defective, please contact us for assistance. We offer product exchange or refund for defective units.

For inquiries, please include your order number and contact us at: jp01-am@sv3c.com. Our customer service team is dedicated to providing prompt and courteous support.

For additional resources, including manuals and software downloads, please visit the official SV3C webtapak.