1. Produk Lebihview
The AudioCodes 445HD IP phone is an advanced high-end business phone designed for Voice over IP (VoIP) communication. It features a 4.3-inch color screen for clear display of information and an integrated, dedicated LCD sidecar for displaying contacts and their presence status. This phone is part of AudioCodes' Managed IP Phones solution, providing comprehensive lifecycle management for desktop communication devices.

Figure 1: AudioCodes 445HD IP VoIP Phone. This image shows the black phone with its handset, stand, color display, numeric keypad, and the integrated LCD sidecar on the right.
2. Kandungan Pakej
Sahkan bahawa semua item berikut disertakan dalam pakej produk anda:
- AudioCodes 445HD IP Phone Unit
- Telefon bimbit dengan Kord Bergelung
- Stand Meja
- Kabel Ethernet
- Panduan Mula Pantas / Manual Pengguna (dokumen ini)
3. Penerangan Fizikal dan Komponen
The AudioCodes 445HD phone features a user-friendly layout with essential components for efficient communication:
- Telefon bimbit: Ergonomically designed for comfortable calls. Connects via a coiled cord.
- Skrin Warna 4.3": Displays call information, menus, date, and time. (As seen in Figure 1, displaying "TUESDAY 17 OCT 12:12").
- Papan kekunci angka: Standard 0-9 keys for dialing, along with *, #, and function keys.
- Kluster Navigasi: Central "OK" button with directional arrows for menu navigation.
- Butang Fungsi: Dedicated buttons for "Meet now", "Missed", "Forward", "Status", "Menu", "Contacts", "Redial", "Transfer", "Hold", and volume control.
- Integrated LCD Sidecar: A dedicated screen on the right side of the phone for displaying contacts, presence information, and programmable line keys (BLFs).
- Butang Pembesar Suara: Untuk komunikasi bebas tangan.
- Bicu Alat dengar: Untuk menyambungkan alat dengar luaran.

Rajah 2: Terperinci view of the 445HD's color screen, showing the date and time, and the main keypad with navigation and function buttons.
4. Persediaan
4.1. Memasang Telefon
- Pasang Pendirian: Align the desk stand with the slots on the back of the phone unit and snap it into place.
- Sambungkan Handset: Pasangkan satu hujung kord telefon bimbit yang digelung ke dalam telefon bimbit dan hujung yang satu lagi ke dalam port telefon bimbit di tapak telefon.
4.2. Menyambung ke Rangkaian dan Kuasa
- Sambungan Ethernet: Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network switch or router. If your network supports Power over Ethernet (PoE), the phone will power on automatically.
- Penyesuai Kuasa (Pilihan): If PoE is not available, connect the optional AC power adapter (not included in all packages) to the power port on the back of the phone and then to a power outlet.
- Boot Up: The phone will begin its boot-up sequence. This may take a few moments. Once complete, the screen will display the main idle screen.
5. Arahan Operasi
5.1. Fungsi Panggilan Asas
- Membuat Panggilan:
- Pick up the handset, press the speakerphone button, or press a line key.
- Dial the desired phone number using the numeric keypad.
- Tekan ke dail soft key or wait for the call to connect automatically.
- Menjawab Panggilan:
- When the phone rings, pick up the handset, press the speakerphone button, or press the flashing line key.
- Menamatkan Panggilan:
- Tutup telefon bimbit atau tekan butang Tamatkan Panggilan kunci lembut.
5.2. Using the Integrated LCD Sidecar
The sidecar displays programmable keys, typically configured for speed dials, Busy Lamp Fields (BLFs) to monitor contact presence, or call parking. Use the physical buttons adjacent to the sidecar display to activate the corresponding functions.
5.3. Ciri Lanjutan
- Tahan: Semasa panggilan aktif, tekan TAHAN butang untuk menangguhkan panggilan. Tekan sekali lagi untuk menyambung semula.
- Pemindahan: Semasa panggilan aktif, tekan PEMINDAHAN button. Dial the number to transfer to, then press the Pemindahan kunci lembut.
- Panggil semula: Tekan ke REDIAL butang untuk memanggil nombor yang terakhir didail.
- Kenalan: Tekan ke KENALAN button to access your phone's directory.
- Menu: Tekan ke MENU button to access phone settings and advanced options.
6. Penyelenggaraan
To ensure the longevity and optimal performance of your AudioCodes 445HD IP phone, follow these maintenance guidelines:
- Pembersihan: Use a soft, dry, lint-free cloth to clean the phone's surfaces. For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays directly on the phone.
- Persekitaran: Keep the phone away from excessive heat sources, direct sunlight, and areas with high humidity or dust.
- Kabel: Ensure all cables are securely connected and not pinched or strained.
7. Penyelesaian masalah
This section addresses common issues you might encounter with your AudioCodes 445HD IP phone.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Telefon tidak dihidupkan. | No power (PoE or AC adapter). | Check Ethernet cable connection for PoE. If using AC adapter, ensure it's properly connected to phone and power outlet. |
| Tiada nada dail. | Network connectivity issue; phone not registered with VoIP service. | Verify Ethernet cable connection. Check network status on phone screen. Contact your IT administrator or VoIP service provider. |
| Tidak dapat mendengar pemanggil / Pemanggil tidak dapat mendengar saya. | Volume too low; faulty handset/headset; network audio issue. | Adjust volume using the volume buttons. Test with speakerphone. Check handset/headset connection. Contact IT support if issue persists. |
| Sidecar display is blank or unresponsive. | Software glitch; connection issue. | Restart the phone by unplugging and re-plugging the power/Ethernet cable. If issue persists, contact technical support. |
8. Spesifikasi
| Ciri | Perincian |
|---|---|
| Model | 445HD UC445HDEG |
| Jenama | Kod Audio |
| Paparan | Skrin Warna 4.3" |
| Sidecar | Integrated LCD Sidecar |
| Jenis Telefon | Telefon IP Berwayar (VoIP) |
| Sumber Kuasa | Elektrik Berwayar (berupaya PoE) |
| Berat Barang | 3 paun |
| Dimensi Pakej | 6 x 4 x 3 inci |
| warna | Perak, Hitam |
| Peranti Serasi | Computer systems, VoIP services, IP-based communication devices |
| Keupayaan Panggilan Persidangan | asas |
| Operasi Berbilang Baris | Single-Line Operation (Note: Sidecar provides additional programmable keys) |
| Pengenalan Pemanggil | Tidak |
9. Waranti dan Sokongan
AudioCodes products are typically covered by a manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation provided with your purchase or visit the official AudioCodes webtapak.
For technical support, firmware updates, or advanced configuration assistance, it is recommended to contact your VoIP service provider or the authorized AudioCodes reseller from whom you purchased the device. Direct support from AudioCodes may require a service contract.
Untuk pertanyaan am, anda boleh melawati Kod Audio webtapak.