Cisco CP-68KEM-3PCC Expansion Module User Manual

1. Pengenalan

This manual provides instructions for the installation, operation, and maintenance of the Cisco CP-68KEM-3PCC Expansion Module. This module is designed to enhance the functionality of your Cisco IP Phone 6851 by providing additional programmable keys.

Figure 1: Cisco CP-68KEM-3PCC Expansion Module. This image shows the front view of the expansion module with its grayscale LCD screen and programmable keys.

The Cisco CP-68KEM-3PCC Expansion Module adds 14-line keys and 2-page keys, totaling 28 additional keys, with an easy-to-read grayscale LCD screen. It is ideal for monitoring and managing call status, directory numbers, and speed dial functions.

2. Apa yang ada di dalam Kotak

Buka bungkusan kotak dengan berhati-hati dan pastikan semua item ada:

Cisco CP-68KEM-3PCC Phone Expansion Module
Connecting Cable (typically included for linking to the phone)
Dokumentasi (manual pengguna ini, maklumat keselamatan)

Jika terdapat sebarang barang yang hilang atau rosak, sila hubungi vendor atau sokongan Cisco anda dengan segera.

3. Arahan Persediaan

Follow these steps to connect your Cisco CP-68KEM-3PCC Expansion Module to your Cisco IP Phone 6851.

Prepare the IP Phone: Ensure your Cisco IP Phone 6851 is powered off and disconnected from the network.
Connect the Expansion Module: Locate the expansion port on the back or side of your Cisco IP Phone 6851. Connect the provided connecting cable from the expansion module to this port.
Selamatkan Sambungan: Pastikan kabel dipasang dengan kukuh untuk mengelakkan pemutusan sambungan secara tidak sengaja.
Hidupkan kuasa: Reconnect your Cisco IP Phone 6851 to the network and power it on. The expansion module should be detected automatically.
Sahkan Fungsi: Once the phone has booted, check the expansion module's display and keys to ensure they are responsive.

For detailed visual instructions, refer to the official Cisco documentation or support webtapak.

4. Operating the Expansion Module

The expansion module provides additional keys for various functions, enhancing your call management capabilities.

4.1 Kekunci Boleh Aturcara

The 28 programmable keys (14 keys across 2 pages) can be configured for:

Directory Numbers (DNs): Assign specific phone lines or extensions.
Dail Cepat: Program frequently called numbers for quick access.
Feature Keys: Assign functions like call transfer, conference, or call park.
Call Status Monitoring: Monitor the status of other lines (e.g., busy, ringing).

4.2 Page Navigation

Use the dedicated page keys (usually located near the display) to switch between the two pages of programmable keys. The grayscale LCD screen will update to show the labels for the currently active page.

4.3 Konfigurasi

Configuration of the programmable keys is typically managed through your organization's phone system administrator or via the web interface of the Cisco IP Phone 6851. Consult your IT department for specific configuration instructions.

5. Penyelenggaraan

To ensure the longevity and optimal performance of your Cisco CP-68KEM-3PCC Expansion Module, follow these maintenance guidelines:

Pembersihan: Use a soft, dry, lint-free cloth to clean the exterior surfaces. For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or solvents, as these can damage the finish and electronic components.
Persekitaran: Keep the module in a clean, dry environment, away from direct sunlight, excessive heat, and moisture.
Pengendalian: Handle the module with care. Avoid dropping it or subjecting it to strong impacts.
Pengurusan Kabel: Ensure connecting cables are not kinked, pinched, or under strain.

There are no user-serviceable parts inside the expansion module. Do not attempt to open or repair the device yourself.

6. Penyelesaian masalah

If you encounter issues with your expansion module, try the following troubleshooting steps:

Masalah	Kemungkinan Punca	Penyelesaian
Module not recognized by phone	Loose cable connection, phone not restarted, incompatible phone model.	Ensure the connecting cable is securely plugged into both the module and the IP phone. Restart the IP phone. Verify that your IP phone is a Cisco IP Phone 6851.
Kunci tidak bertindak balas	Software glitch, configuration issue.	Restart the IP phone. Contact your system administrator to check the key configuration.
Paparan kosong atau berkelip	Masalah kuasa, kerosakan dalaman.	Ensure the IP phone is receiving adequate power. Restart the IP phone. If the problem persists, contact Cisco support.

If these steps do not resolve the issue, please contact Cisco technical support or your authorized reseller.

7. Spesifikasi

Ciri	Perincian
Nombor Model	CP-68KEM-3PCC
Jenama	Cisco
Peranti Serasi	Telefon IP Cisco 6851
warna	Hitam
bahan	logam
Dimensi Item (LxWxH)	5.1 x 10.2 x 20.3 cm
Sumber Kuasa	Corded (powered via host IP Phone)
Bilangan Kunci	28 (14 keys across 2 pages)
Paparan	Grayscale LCD
GTIN/UPC	889728068383

8. Maklumat Waranti

The Cisco CP-68KEM-3PCC Expansion Module comes with a Waranti produk 2 tahun dari tarikh pembelian. Waranti ini meliputi kecacatan bahan dan mutu kerja di bawah penggunaan biasa. Ia tidak meliputi kerosakan yang disebabkan oleh salah guna, kemalangan, pengubahsuaian tanpa kebenaran atau punca luaran.

For warranty claims or detailed terms and conditions, please refer to the official Cisco warranty policy available on their webtapak atau hubungi tempat pembelian anda.

9. Sokongan

For technical assistance, product information, or to report issues, please contact Cisco support:

Sokongan Cisco Webtapak: Lawati pegawai Sokongan Cisco webtapak for documentation, downloads, and contact options.
Authorized Reseller: Contact the reseller from whom you purchased the product.

When contacting support, please have your product model (CP-68KEM-3PCC) and serial number ready.