1. Pengenalan
This manual provides instructions for the setup, operation, and maintenance of the Avaya 1616 IP Telephone (Model 700450190). The Avaya 1616 is designed for users who require a robust and feature-rich communication device, supporting 16 line appearances and a high-quality speakerphone. This guide will help you maximize the functionality of your IP telephone.
2. Persediaan
Follow these steps to properly set up your Avaya 1616 IP Telephone.
2.1 Membongkar dan Pengecaman Komponen
Carefully remove all components from the packaging. Ensure all parts are present before proceeding with the setup.

Rajah 1: Avaya 1616 IP Telephone components. This image displays the main telephone unit, the handset, the coiled handset cord, an Ethernet cable, and the desk stand. The main unit features a display screen, a numeric keypad, and various function buttons. The desk stand is designed to elevate the phone for easier viewing dan operasi.
- Telephone Base Unit: The main body of the phone with keypad, display, and function buttons.
- Telefon bimbit: The receiver for voice communication.
- Kord Telefon Bimbit: Coiled cord connecting the handset to the base unit.
- Kabel Ethernet: Untuk sambungan rangkaian.
- Stand Meja: For positioning the phone on a desk.
- Power Adapter (Sold Separately): A 5V local power supply may be required if Power over Ethernet (PoE) is not available.
2.2 Sambungan Fizikal
- Pasangkan Penyangga Meja: Securely attach the desk stand to the bottom of the telephone base unit.
- Sambungkan Handset: Plug one end of the coiled handset cord into the handset and the other end into the designated handset port on the side or back of the telephone base unit.
- Sambungkan ke Rangkaian: Insert one end of the Ethernet cable into the "LAN" port on the back of the telephone and the other end into a network switch or router. The phone supports dual Ethernet ports for connection of the phone and a collocated PC with VLAN separation.
- Sambungkan Kuasa:
- Kuasa Ethernet (PoE): If your network switch supports 802.3af PoE, the phone will receive power through the Ethernet cable. No separate power adapter is needed.
- Local Power Supply: If PoE is not available, connect a 5V local power supply (sold separately) to the power port on the back of the telephone and then to an electrical outlet.
Once connected, the phone will power on and begin its boot sequence. This may take a few moments.
3. Arahan Operasi
This section covers the basic operation of your Avaya 1616 IP Telephone.
3.1 Ciri-ciri Utama
- 16 Line Appearances/Feature Keys: Programmable buttons with dual LEDs for line status and feature access.
- High-Quality 2-Way Speakerphone: Untuk komunikasi bebas tangan.
- ID Pemanggil: Displays incoming caller information.
- Operasi berbilang talian: Supports multiple active lines.
- Keupayaan Panggilan Persidangan: Basic conferencing features.
3.2 Fungsi Panggilan Asas
- Membuat Panggilan:
- Angkat telefon bimbit atau tekan butang Speaker.
- Dail nombor yang dikehendaki menggunakan papan kekunci.
- Press the "Call" or "Dial" softkey, or wait for automatic dialing.
- Menjawab Panggilan:
- Lift the handset, or press the Speaker button, or press the flashing line appearance button.
- Menamatkan Panggilan:
- Replace the handset, or press the Speaker button again if using speakerphone, or press the "End Call" softkey.
- Menahan Panggilan:
- During an active call, press the "Hold" button. The line appearance LED will flash.
- Untuk menjawab panggilan, tekan butang penampilan baris yang berkelip-kelip.
- Memindahkan Panggilan:
- During an active call, press the "Transfer" button. The current call is put on hold.
- Dial the number of the party to whom you wish to transfer the call.
- Wait for the party to answer (consulted transfer) or press "Transfer" again to complete the transfer (blind transfer).
- Memulakan Panggilan Persidangan:
- During an active call, press the "Conference" button. The current call is put on hold.
- Dail nombor pihak ketiga.
- Once the third party answers, press the "Conference" button again to join all parties.
4. Penyelenggaraan
Proper maintenance ensures the longevity and optimal performance of your Avaya 1616 IP Telephone.
4.1 Pembersihan
- Gunakan yang lembut, sedikit damp cloth to clean the exterior surfaces of the phone.
- Avoid using abrasive cleaners, solvents, or strong chemicals, as these can damage the finish and electronic components.
- Do not spray cleaning liquids directly onto the phone. Apply to the cloth first.
- Pastikan telefon telah diputuskan sambungannya daripada kuasa sebelum membersihkannya.
4.2 Penjagaan Am
- Jauhkan telefon daripada haba yang berlebihan, cahaya matahari langsung dan lembapan.
- Elakkan daripada menjatuhkan telefon atau terkena impak yang kuat.
- Pastikan kabel tidak tersepit atau tegang.
5. Penyelesaian masalah
This section provides solutions to common issues you might encounter with your Avaya 1616 IP Telephone.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Telefon tidak dihidupkan. | Tiada bekalan kuasa atau sambungan yang rosak. |
|
| Tiada nada dail. | Network connectivity issue or service problem. |
|
| Tidak boleh membuat atau menerima panggilan. | Network configuration, service issue, or phone registration problem. |
|
| Kualiti audio yang lemah. | Network congestion, faulty cable, or handset issue. |
|
If the problem persists after attempting these solutions, please contact your IT department or Avaya support for further assistance.
6. Spesifikasi
Key technical specifications for the Avaya 1616 IP Telephone (700450190).
| Ciri | Perincian |
|---|---|
| Nombor Model | 700450190 |
| Penampilan Garisan | 16 with dual LEDs |
| Telefon pembesar suara | High-quality 2-way |
| Pilihan Pemasangan | Desk or wall mountable (with optional adapter) |
| Pelabuhan Ethernet | Dual (for phone and collocated PC w/VLAN separation) |
| Sumber Kuasa | 802.3af Power over Ethernet (PoE) or optional 5V local power supply |
| Jenis Pendail | Papan kekunci tunggal |
| Jenis Sistem Menjawab | digital |
| Peranti Serasi | Computers, Telephone Networks, VoIP Services |
| Keupayaan Panggilan Persidangan | asas |
| Operasi Berbilang Baris | Operasi Berbilang Talian |
| ID pemanggil | ya |
| warna | Hitam |
| Dimensi Produk | 9.8 x 7.9 x 2.8 inci (anggaran) |
| Dimensi Pakej | 16.8 x 10 x 3.3 inci |
| Berat badan | 2.9 Pounds (Package Weight) |
7. Maklumat Waranti
This Avaya 1616 IP Telephone (700450190) is typically offered with a Waranti terhad 90 hari. This warranty covers defects in materials and workmanship under normal use. For specific terms and conditions, please refer to the warranty documentation provided at the time of purchase or contact your vendor.
Note: As a renewed product, warranty terms may vary from new products. Always confirm warranty details with your supplier.
8. Sokongan
For technical assistance, further troubleshooting, or inquiries regarding your Avaya 1616 IP Telephone, please contact your system administrator or the vendor from whom you purchased the device. Avaya's official support channels can also provide resources and documentation for their products.
For general information about Avaya products, you may visit the official Avaya webtapak.